Top 16 Help desk support Jobs in Sioux Falls, Sd

End User Computing I, Desk Top Support
Pathward, N.A. —Sioux Falls, SD
- $43,000 - $70,000 a year
- Hybrid work
- Azure
- Office
- Windows
- Health insurance
- 401(k)
IT Support Technician
First Farmers & Merchants Bank —Sioux Falls, SD
- $20 - $28 an hour
- Full-time
- Background check
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
IT Support Technician
Liberty National Bank —Sioux Falls, SD
- $20 - $28 an hour
- Email
- Mid-level
- Office
- Analysis skills
- Health insurance
- Dental insurance
IT Support Technician
JDS INDUSTRIES INC —Sioux Falls, SD
- Full-time
- Computer science
- Computer Science
- Research
Quick Apply
Service Desk Administrator I (IT)
HR Green —Sioux Falls, SD
- $49,500 - $81,000 a year
- On call
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
Information Technology Specialist
Century Business Products Inc. —Sioux Falls, SD
- $40,000 - $50,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Paid holidays
- Health insurance
IT Technician
American Bank & Trust —Sioux Falls, SD
- On call
- Mid-level
- Office
- Bachelor's degree
Quick Apply
NOC Technician I
Bluepeak —Sioux Falls, SD
- Weekends as needed
- Office
- Residential
- Microsoft Office
- Paid holidays
- Health insurance
Quick Apply
6d
Application Tester
Showplace Cabinetry —Harrisburg, SD
- $20.54 - $30.80 an hour
- Full-time
- ERP systems
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
1d
Commercial Lines Associate Client Representative
World Insurance Associates, LLC. —Sioux Falls, SD
- Full-time
- Office
- High school diploma or GED
- Typing
Quick Apply
Software Engineer
First PREMIER Bank —Sioux Falls, SD
- Full-time
- Computer Science
- System design
- Mid-level
- Health insurance
- Paid time off
Software Developer (.NET/C#)
Midco —Sioux Falls, SD
- Overtime
- Computer Science
- Mid-level
- Office
- Health savings account
- Disability insurance
22h
Systems Administrator-On-Site at US Embassy Shenyang (Relocation Required)
MEC Energy Services, LLC —United States
- Full-time
- Background check
- Microsoft Access
- Mid-level
Quick Apply

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End User Computing I, Desk Top Support

Pathward, N.A. -
Sioux Falls, SD

Apply Now

Job Details

$43,000 - $70,000 a year

Benefits

Health insurance
401(k)
Paid time off
Life insurance

Qualifications

Customer communication
Azure
IT asset management
Microsoft Exchange
Public Cloud
Windows
Microsoft Office
Communication platforms
Desktop (troubleshooting support)
Customer engagement
Virtualization
Shipping and receiving inventory management
Collaborative technology platforms
Microsoft Teams
macOS
Desktop administration
Video conferencing systems operation
Active Directory management
IT department experience

Full Job Description

We are a hybrid, remote-office company dedicated to growing our talent anywhere!

We have onsite locations in: Sioux Falls, SD, Scottsdale, AZ, Louisville, KY, Troy, MI, Franklin, TN, Easton, PA.

At Pathward, we take tremendous pride in our purpose to create financial inclusion for all™. We are a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. We strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility by providing responsible, secure, high quality financial products.

We are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger and well-positioned for success. We celebrate, and embrace, our team members through our *HUMBLE*HUNGRY*SMART approach, and we believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve.

While we support hybrid remote work, this job requires you to be onsite at our Sioux Falls, SD location to perform the essential functions of the job.

About the Role:

Pathward is seeking a highly motivated and customer-focused End User Computing Support Technician to join our EUC team. This role is responsible for delivering high quality onsite technical support to our employees across a range of devices and platforms. You will play a key role in supporting day-to-day IT operations, troubleshooting technical issues, and ensuring a seamless end-user experience.

This is an excellent opportunity for someone early in their IT career who is eager to grow their technical skillset, gain exposure to enterprise environments, and contribute to a high-performing support team.

What You Will Do:

Provide responsive, customer-focused technical support to end users, including some executive support as needed

Troubleshoot and support laptops (Windows/Mac), desktops, mobile devices, tablets, printers, and peripheral equipment

Maintain and ensure proper functionality of all Teams conference rooms and collaboration tools.

Keep IT infrastructure areas (IDF rooms) clean, organized, and operational; assist network and server teams on-site as needed.

Support hardware/software deployments, including imaging, configuration, and asset tracking.

Manage shipping and receiving of IT equipment; maintain accurate inventory records using internal asset management systems.

Ensure timely resolution of end-user requests, meeting or exceeding established SLAs.

Assist in the creation and maintenance of technical documentation and knowledge base articles.

Deliver user training and onboarding support as necessary.

Collaborate with other IT groups to escalate and resolve complex technical issues efficiently.

Maintain a high level of professionalism and customer service in all interactions.

Identify and recommend improvements to support processes, tools, and documentation.

What You Will Need:

Minimum of 2 years of experience in IT support, preferably in a customer-facing role such as Level 2/3 desktop support or technical helpdesk.

Knowledge of:

Windows 10/11, Mac OS, Office 365/M365, Azure, Exchange, Active Directory

AutoPilot imaging, JAMF, ServiceNow (preferred), Teams Rooms support

Virtual desktop infrastructure (VDI), imaging tools, and break/fix procedures

Understanding of asset management, inventory control, and shipping/receiving processes.

Demonstrated ability to manage tasks independently, prioritize effectively, and adapt quickly to changing demands.

Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users.

Strong interpersonal skills and a customer-centric mindset.

Post-secondary education in a related field or equivalent experience.

Relevant certifications such as CompTIA A+, HDI-SCA, or Apple's Device Support and Deployment & Management certifications are a plus

The responsibilities listed above are not all inclusive and may be changed at any time.

Salary range: $43,000 – $70,000

The salary range reflects the minimum and maximum target for a new hire in this role. Individual pay within the range will be determined by multiple factors which can include but are not limited to a candidate's experience, qualifications, skills, and location. Your recruiter can share more about the specific salary for your location during the hiring process. Ranges may be modified in the future.
This role is also eligible for an annual performance-based incentive opportunity. Pathward offers a comprehensive benefits package for eligible employees, including health insurance, 401(k) retirement benefits, life insurance, disability benefits, paid time off, and more.

#LI-Remote

Don't have everything listed under qualifications? If you're excited about this role but your experiences don't match exactly to everything in the posting, we encourage you to apply anyway. You may be just the right candidate for this or other Pathward roles. Pathward is an equal employment opportunity employer and considers candidates for roles without regard to their race, sex, national origin, ethnicity, age, disability or any other category protected by law.

Who we are:

Our commitment to inclusion is woven into our DNA. We believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve.

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, transgender status, pregnancy, national origin, age (age 40 and over), disability, genetic information, marital status, hair texture or hairstyle, ancestry, service in the uniformed services, protected veteran status, status as a victim of domestic violence or any other class protected by federal, state and local laws.

Please click here to learn more about our benefits and review information about our Privacy Policy, Affirmative Action Plan and other notices. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. For assistance completing an application, please contact a Pathward People & Culture Representative by emailing – [email protected]

Please click here to view Pathward's Applicant Privacy Notice.

Applications will be accepted for a minimum of 3 days after posting, and there is no predetermined date by which applications should be submitted.

Knowingly submitting false information will result in disqualification for consideration of future positions, termination of employment and forfeiture of other rights.

Candidate Scam Warning

We encourage you to be cautious of hiring scams that impersonate Pathward. Copy and paste the following URL into your browser to learn more: https://www.pathward.com/about-us/people-culture/careers/

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Refine Your Search

help desk support jobs in sioux falls, sd

End User Computing I, Desk Top Support

IT Support Technician

IT Support Technician

IT Support Technician

Service Desk Administrator I (IT)

Information Technology Specialist

IT Technician

NOC Technician I

Application Tester

Commercial Lines Associate Client Representative

Software Engineer

Software Developer (.NET/C#)

Systems Administrator-On-Site at US Embassy Shenyang (Relocation Required)

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