Top 11 Help desk technician Jobs in Sioux Falls, Sd

IT Support Technician
Liberty National Bank —Sioux Falls, SD
- $20 - $28 an hour
- Email
- Mid-level
- Office
- Analysis skills
- Health insurance
- Dental insurance
IT Support Technician
First Farmers & Merchants Bank —Sioux Falls, SD
- $20 - $28 an hour
- Email
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
IT Support Technician
JDS INDUSTRIES INC —Sioux Falls, SD
- Full-time
- Computer science
- Computer Science
- Research
Quick Apply
End User Computing I, Desk Top Support
Pathward, N.A. —Sioux Falls, SD
- $43,000 - $70,000 a year
- Hybrid work
- Azure
- Office
- Windows
- Health insurance
- 401(k)
IT Technician
American Bank & Trust —Sioux Falls, SD
- On call
- Mid-level
- Office
- Bachelor's degree
Quick Apply
NOC Technician I
Bluepeak —Sioux Falls, SD
- Weekends as needed
- Office
- Residential
- Microsoft Office
- Paid holidays
- Health insurance
Quick Apply
6d
Maintenance Technician - Residential
LLOYD COMPANIES INC —Sioux Falls, SD
- Full-time
- Inventory management
- Residential
- High school diploma or GED

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End User Computing I, Desk Top Support
Pathward, N.A. —Sioux Falls, SD
Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users.
$43,000 - $70,000 a year
IT Technician
American Bank & Trust —Sioux Falls, SD
Taking and efficiently managing support calls. Bachelor’s degree in information technology preferred, or equivalent combination of education and experience in…
Quick Apply

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Senior Help Desk Technician
Columbus Ohio —New Albany, OH
Must have a valid driver’s license and a clear driving record. Valid driver’s license required. Respond to help desk tickets by phone, email, and remote support…
$45,000 - $47,500 a year
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Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
Quick Apply
1d

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IT Support Technician

Liberty National Bank -
Sioux Falls, SD

Apply Now

Job Details

Full-time
$20 - $28 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
Enterprise software
Equipment troubleshooting
Productivity software support
Desktop (troubleshooting support)
Customer support ticket management
IP networking
Productivity software
Desktop administration
Ticketing system technical support

Full Job Description

It is the intention of Liberty National Bank to provide a team-oriented work environment for individuals who are qualified for employment opportunities. Please review the list of current employment opportunities with Liberty National Bank. For consideration submit your resume to the Human Resources Department at 3520 S Louise Ave, Sioux Falls, SD 57106, email direct to [email protected]

Liberty National Bank is an Equal Opportunity Employer.

Job Summary

The IT Support Technician serves as a technology resource responsible for supporting end users across affiliated 215 Holding Company banks in southern Minnesota, South Dakota, and Iowa. This role is primarily responsible for responding to, troubleshooting, and resolving IT-related issues submitted through the organization’s ticketing system, including hardware, software, network, and access-related concerns. This position is a key member of the Network Team and collaborates closely with team members on escalations, root cause analysis, and ongoing improvements. The IT Support Technician must demonstrate strong technical troubleshooting skills, excellent customer service, and the ability to independently investigate issues and drive resolutions. In addition to support activities, this role contributes to IT projects involving infrastructure, systems, and technology enhancements.

Essential Functions

Serve as an IT support resource by responding to and resolving tickets, calls, and inquiries through the ticketing system
Provide excellent customer service through clear communication, follow-up, and timely resolution of issues
Troubleshoot and resolve hardware, software, system, and basic network issues by performing root cause analysis and implementing appropriate solutions
Escalate complex or unresolved issues to senior team members while maintaining ownership and communication with the end user
Collaborate with team members on troubleshooting, incident resolution, and continuous improvement efforts
Install, configure, deploy, and support end-user hardware, operating systems, and enterprise applications
Perform workstation setup, reimaging, upgrades, and replacements to support the PC lifecycle
Contribute to IT projects involving network infrastructure, hardware rollouts, software deployments, and system improvements
Create, enhance, and follow processes to drive efficiency in completing work
Collaborate with internal teams, software vendors, and third-party providers for troubleshooting, upgrades, and feature enhancements
Create and maintain documentation for system configurations, processes, and operational procedures
Responsible for select Disaster Recovery procedures and tests
Other duties as requested

Competencies

Strong troubleshooting and analytical thinking skills with ability to diagnose and resolve technical issues
Excellent customer service and communication skills (both written and verbal)

Ability to manage multiple tickets and priorities in a fast-paced environment
Team-oriented mindset with willingness to collaborate and escalate when appropriate
Proactive, self-motivated, and accountable for issue resolution
Strong organizational and time management skills
Commitment to quality, accuracy, and continuous improvement
Strong personal standards of excellence, ethics and integrity

Qualifications

Associate’s degree in Information Technology or related field, or equivalent work experience
2+ years of IT support experience in a help desk or technical support environment
Experience working with ticketing systems and end-user support workflows
Understanding of networking concepts (DNS, DHCP, WAN, LAN, connectivity troubleshooting)
Experience supporting Windows operating systems, Microsoft Office, and common enterprise applications

Work Environment

This job operates in a professional office environment with moderate noise levels. This role routinely uses standard office equipment such as computers, phones, and photocopiers.

Travel

Travel up to 10% is required to support branch locations, perform onsite troubleshooting, and assist with hardware and infrastructure projects.

Job Type

Full-Time.

Compensation

Pay range: $20-$28 per hour, depending on experience. We offer a comprehensive benefits package including medical, dental, vision, life insurance, generous paid time off, and a 401(k)-retirement plan with company matching.

We are an Equal Opportunity Employer.

Apply Now

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help desk technician jobs in sioux falls, sd

IT Support Technician

IT Support Technician

IT Support Technician

End User Computing I, Desk Top Support

IT Technician

NOC Technician I

Maintenance Technician - Residential

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