Top 90 Technical support analyst i Jobs in Sioux Falls, Sd

Cybersecurity Cybersecurity Threat Analyst I (Hybrid) Sioux Falls, SD
The Bancorp, Inc. —Sioux Falls, SD
- Full-time
- Hybrid work
- Background check
- Computer Science
- Research
5d
Technical Support Analyst I
Sunbird Software Inc. —Sioux Falls, SD
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Research
Compliance Analyst, Testing
STRIDE BANK NA —Sioux Falls, SD
- Full-time
- Research
- Mid-level
- Office
Quality Assurance Analyst
PREMIER Bankcard, LLC —Sioux Falls, SD
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Wellness program
- Health insurance
Cybersecurity Threat Analyst I (Hybrid)
Bancorp Bank, The —Sioux Falls, SD
- Full-time
- Hybrid work
- Background check
- Computer Science
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9d
Quality Assurance Analyst
Benelynk —Sioux Falls, SD
- $70,000 - $80,000 a year
- Full-time
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6d
Fintech Operations Data Specialist - 2 (Reconciliation Analyst) - HYBRID
Sunrise Banks —Sioux Falls, SD
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- 5 years
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Account Experience Analyst, Health Plan
Sanford Health —Sioux Falls, SD
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- 8 hour shift
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- Mid-level
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Quick Apply
Lead Applications Support Technician
Sanford Health —Sioux Falls, SD
- $27.50 - $44.00 an hour
- 8 hour shift
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Automated Rules Analyst
Sammons Financial Group —Sioux Falls, SD
- $95,198 - $158,663 a year
- Full-time
- Remote
- Mid-level
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- Health savings account
- Paid holidays
Business Process Analyst, Data and AI
Furniture Mart USA —Sioux Falls, SD
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Configuration Analyst
Avera Health Plans Inc —Sioux Falls, SD
- $63,960 - $96,200 a year
- Online Application
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Paid time off
Quick Apply
9d
Data Governance Analyst II (Hybrid)
Bancorp Bank, The —Sioux Falls, SD
- Full-time
- Hybrid work
- Background check
- Mid-level
- Office
Data Science Data Analyst III (Hybrid) Sioux Falls, SD
The Bancorp, Inc. —Sioux Falls, SD
- Full-time
- Hybrid work
- Background check
- System design
- Office
Developer I
POET —Sioux Falls, SD
- Full-time
- Computer Science
- Mid-level
- Office
- Profit sharing
- Wellness program
Quick Apply
Technology Lead Business Analyst
Citi —Sioux Falls, SD
- $97,360 - $146,040 a year
- Full-time
- Hybrid work
- Azure
- 6 years
- Office
- Paid holidays
- Disability insurance
Configuration and Coding Analyst
Avera Health Plans Inc —Sioux Falls, SD
- $63,960 - $96,200 a year
- Online Application
- Anatomy knowledge
- Microsoft Excel
- Microsoft Outlook
- Paid time off
Quick Apply
Administrative and Management Support Analyst (Naples, Italy)
Planate Management Group —Sioux Falls, SD
- Full-time
- Microsoft Outlook
- 5 years
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
Marketing Analyst
Midco —Sioux Falls, SD
- $60,000 - $75,000 a year
- Weekends as needed
- Hybrid work
- Marketing
- Mid-level
- Office
- Health savings account
- Disability insurance
13d
Business Performance Analyst
Diamond Mowers, LLC —Sioux Falls, SD
- Full-time
- ERP systems
- Mid-level
- Office
Quick Apply
11d

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Cybersecurity Cybersecurity Threat Analyst I (Hybrid) Sioux Falls, SD

The Bancorp, Inc. -
Sioux Falls, SD

Apply Now

Job Details

Full-time
5 days ago

Qualifications

AI models
Generative models
Research
Incident Escalation
Machine intelligence
Help desk systems
IP networking
Escalation handling
Generative AI
Cross-functional communication

Full Job Description

Position Summary

Work Arrangement:

***This position is available as a hybrid position in our Sioux Falls, SD or Wilmington, DE office.***

At The Bancorp, we’ve spent more than 25 years driving innovation in the financial services industry. As one of the first banks to embrace fintech, we combine technology, expertise and a forward-looking approach to deliver creative, real-world solutions. We work side by side with our partners to help them grow and innovate with confidence. Across Fintech Solutions, Institutional Banking, Commercial Lending and Real Estate Bridge Lending, we provide the people, processes, technology and banking capabilities that turn bold ideas into outcomes.

Join a team that brings urgency and rigor to every challenge and plays a direct role in driving growth for our clients and the communities we serve.

The Cybersecurity Threat Analyst I role is responsible for monitoring security alerts, logs, and threat intelligence under general supervision to identify suspicious activity. Performs initial triage using established procedures, documents findings, creates or updates tickets, and escalates events requiring deeper investigation or response.

Supports routine vulnerability management, asset review, investigation, reporting, and security awareness activities. Uses approved artificial intelligence (AI) tools for research, query development, evidence summarization, and documentation while validating outputs, following data-handling requirements, and protecting confidential information.

Key Responsibilities

Monitors security alerts from approved tools and performs initial triage using documented procedures and playbooks.
Reviews relevant firewall, email, web, domain name system (DNS), endpoint, and other logs to gather evidence and identify indicators of suspicious activity.
Creates and updates tickets, documents actions taken, and escalates incidents based on defined severity and escalation criteria.
Supports incident response activities under guidance, including evidence collection, basic scoping, containment tracking, and follow-up documentation.
Reviews threat intelligence alerts and indicators of compromise for relevance to the environment and escalates significant findings.
Runs approved vulnerability scans and reviews results to identify potential issues, duplicates, and items requiring validation.
Collects and reviews asset information, including configurations and running processes, to support investigations and vulnerability management.
Operates security monitoring tools and performs routine configuration or tuning tasks under guidance.
Participates in change management activities and follows established security operations procedures.
Communicates technical findings clearly to cybersecurity team members, internal partners, and vendors.
Assists with security product evaluations and recommends improvements based on documented requirements.
Supports security metrics, trend reporting, and assigned security awareness activities.
Uses approved AI-assisted capabilities to enrich alerts, correlate indicators, summarize evidence, and support basic investigation tasks.
Uses approved AI assistance to draft basic queries, investigation notes, reports, scripts, and stakeholder communications.
Validates AI-generated content against authoritative sources and follows approved-use, data-handling, human-review, documentation, and auditability requirements.
Maintains awareness of emerging threats, including AI-enabled phishing, social engineering, and enterprise AI misuse, and escalates relevant findings.
Performs other duties as assigned.

Qualification Requirements

Associate or bachelor’s degree in cybersecurity, information technology, computer science, or a related field, or an equivalent combination of education, training, and experience.
Internships, academic labs, help desk, system administration, network support, or security operations experience may qualify as relevant experience.
Foundational understanding of cybersecurity principles, common threats, Transmission Control Protocol/Internet Protocol (TCP/IP) networking, and Windows, Linux, or macOS operating systems.
Basic familiarity with security logs, monitoring tools, vulnerability management concepts, and ticketing workflows.
Ability to follow documented procedures, maintain accurate records, recognize when additional assistance is needed, and escalate promptly.
Basic scripting, command-line, or query skills, or a demonstrated willingness to learn tools such as Python, PowerShell, or SQL.
Familiarity with generative AI and machine learning concepts used in cybersecurity, including common capabilities, limitations, privacy risks, and the need for human validation.
Clear written and verbal communication, sound organization, and the ability to work effectively in a collaborative environment.
Coursework, an internship, a lab environment, or hands-on experience related to security operations, threat analysis, incident response, or vulnerability management preferred.
Familiarity with one or more security technologies, such as security information and event management (SIEM), endpoint or extended detection and response (EDR/XDR), security orchestration, automation, and response (SOAR), threat intelligence, vulnerability scanning, or ticketing platforms preferred.
Basic knowledge of network traffic, firewalls, intrusion detection or prevention, packet analysis, cloud services, databases, or data visualization tools preferred.
An entry-level certification, such as CompTIA Security+, Network+, CySA+, Microsoft SC-900, or a comparable vendor credential, or a willingness to pursue one preferred.
Basic experience with scripting, application programming interfaces (APIs), or low-code automation to collect, organize, or validate security data preferred.
Familiarity with approved AI-assisted workflows for security research, documentation, query development, or analysis preferred.
Awareness of AI-specific security risks and safeguards, including prompt injection, sensitive-data leakage, malicious automation, and AI-generated social engineering preferred.

What Success Looks Like

Within the first 90 days, works the alert queue independently using established playbooks.
Documents investigations clearly enough that a senior analyst can pick up the case without a conversation.
Escalates at the right threshold, neither sitting on something urgent nor passing up work the analyst is equipped to handle.
By the end of the first year, has progressed meaningfully toward a foundational security certification.
Navigates the SIEM and endpoint tooling without supervision.
Contributes to tuning suggestions and threat hunting work rather than only consuming assignments.
Treats AI-assisted output as a draft rather than an answer, and consistently validates results against primary evidence before acting.

Why This Role Matters

This position is the program’s intake layer.
Alerts, threat intelligence feeds, scan output, and asset discovery data all land here first, and anything missed or under-documented at this stage does not get caught somewhere else.
This position protects senior capacity.
Detection engineering, forensics, and threat hunting require uninterrupted focus, which is impossible while working a live queue.
Level 1 ownership of steady-state triage is what lets senior analysts go deep, and it is why routine monitoring and ticket flow keep running when responders pull away to an active incident.
This position closes the feedback loop.
No one sees false positives more often than the analyst in the queue daily, and those observations are the raw input for tool tuning.
The same applies to the vulnerability and asset data reviewed here, which keeps the program’s picture of its own environment accurate.
This position creates the record.
Good case documentation makes work transferable across shifts and up to incident response, while thin documentation means the work gets redone.
This position is where AI governance actually happens.
Approved-use and human-review requirements are policy on paper until someone applies them at the point of use, and the highest-volume routine AI usage in the department sits in this seat.
This position is the program’s bench, developing future senior analysts on the Bank’s own tooling and escalation thresholds.

Additional Information

This job will be open and accepting applications for a minimum of five days from the date it was posted.

Company Culture & Background Screening

Company Culture at The Bancorp Bank: https://www.thebancorp.com/company/company-culture/

The Bancorp Bank, N.A. is an EQUAL OPPORTUNITY EMPLOYER and will not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, pregnancy, citizenship, national origin, age, disability, genetic information, veteran status or other protected category with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment.

Employment with The Bancorp Bank, N.A. includes successfully passing a background check including credit, criminal, education, employment, OFAC, and social media background history.

#LI-PJ1

#LI-Hybrid

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