Top 16 Guest service representative Jobs in Sisters, Or

Patient Service Representative
St. Charles Health System —Redmond, OR
- $21.30 - $27.69 an hour
- Part-time
- Hybrid work
- Basic math
- English
- Microsoft Office
Patient Access Representative (Relief)
St. Charles Health System —Bend, OR
- $21.30 - $27.69 an hour
- Part-time
- Hospital
- Medical office experience
- Windows
Patient Service Representative - Outpatient Infusion
St. Charles Health System —Bend, OR
- $21.30 - $27.69 an hour
- Full-time
- Basic math
- English
- Microsoft Office
14d
Front Desk Night Auditor
Juniper Preserve —Bend, OR
- $25 an hour
- Full-time
- Spanish
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Patient Service Representative - Heart & Lung Specialists
St. Charles Health System —Bend, OR
- $21.30 - $27.69 an hour
- Full-time
- Basic math
- English
- Microsoft Office
Centralized Service Representative
St. Charles Health System —Bend, OR
- $22.30 - $30.11 an hour
- Full-time
- Basic math
- Mid-level
- Microsoft Office
- Work from home
Guest Services Representative
Major Management —Redmond, OR
- $17.50 - $18.00 an hour
- Part-time
- Computer literacy
- Hotel
- Communication skills
- Paid training
- Opportunities for advancement
Quick Apply
Night Auditor
Troon —Bend, OR
- $22 an hour
- Full-time
- Mid-level
- Residential
- Front desk
Quick Apply
13d
Full Time - Cashier/Customer Service Representative - OR
Hassan & Sons Inc —Redmond, OR
- $17 - $18 an hour
- Weekends as needed
- High school diploma or GED
- Ability to lift 50 pounds
- Communication skills
Quick Apply
6d
Part Time - Cashier/Customer Service Representative - OR
Hassan & Sons Inc —Redmond, OR
- $17 - $18 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Communication skills
Quick Apply
6d
Guest Service Representative/Cashier
Nothing Bundt Cakes - Bend —Bend, OR
- $14.70 - $16.00 an hour
- Part-time
- Bakery
- Entry level
- Employee discount
- Flexible schedule
Quick Apply
Convenience Store Cashier
Hassan & Sons Inc —Bend, OR
- $17 - $18 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Communication skills
Quick Apply
7d
Team Member
Del Taco —Bend, OR
- Part-time
- Ability to walk for extended periods
- Basic math
- English
Quick Apply

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Hotel Manager
Country Inn & Suites, Prineville —Prineville, OR
Provides other relief or back-up duties as needed at the hotel including front desk coverage, housekeeping and other duties to ensure the optimum operation of…
$50,000 - $65,000 a year
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Club Manager
Bend Elks Lodge #1371 —Bend, OR
Provide exceptional service to members and guests. Must be, or be able to become, Oregon Lottery certified. Oversee bar/kitchen staff and other team members.
$41,600 a year
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Patient Service Representative

St. Charles Health System -
Redmond, OR

Apply Now

Job Details

Part-time
$21.30 - $27.69 an hour

Qualifications

Customer communication
High school diploma or GED
Personal Protective Equipment (PPE)

Full Job Description

Pay range: $21.30 - $27.69Relief Deifferential: %15Surgical Specialists - Remote/Hybrid Redmond, Oregon

ST. CHARLES HEALTH SYSTEM
JOB DESCRIPTION

TITLE: Patient Service Representative 1
REPORTS TO POSITION: Clinic Supervisor/Manager
DEPARTMENT: St. Charles Medical Group
DATE LAST REVIEWED: January 2025

OUR VISION: Creating America’s healthiest community, together

OUR MISSION: In the spirit of love and compassion, better health, better care, better value

OUR VALUES: Accountability, Caring and Teamwork

DEPARTMENTAL SUMMARY: The Patient Service Representative (PSR) position is staffed throughout all St Charles Health System ambulatory outpatient service lines and specialties, located throughout the Central Oregon tri-county area.

POSITION OVERVIEW: The Patient Service Representative acts as liaison between patients and the professional staff by facilitating clerical and reception responsibilities and assisting in administrative tasks. PSRs collaborate with clinical staff to ensure we are providing our community with comprehensive and compassionate health care.

This position does not directly manage any other caregivers.

ESSENTIAL FUNCTIONS AND DUTIES:
Patient Scheduling

Accurately schedules appointments based on department scheduling guidelines, maximizing patient access and provider utilization.
Uses electronic health system to maintain department appointment requests, waitlist and follow up reports.

Pre-Arrival and Financial Clearance

Performs real time eligibility (RTE) for insurance benefits.
Uses RTE information to accurately route scheduling requests or schedule appointments.
Ensures authorization is linked to all appointments at the time of check in.
Reconciles daily schedules with appointment reports.
Responsible for addressing registration related work queue items that require resolution prior to encounter closure.

Patient Registration

Responsible for accurately recording patient demographics, insurance and billing information at the time of scheduling, check in, and check out.
Courteously and confidently requests appropriate patient payments from patients/guardians. Accurately process all payment types (copays, co-insurance, prepayment, deductible, self-pay balances) and completes daily deposits and batch reports.
At the time of check out, provides patient with printed After Visit Summary upon request, schedules follow up visits as needed, collects any copay that remains due for the day’s services.

Clinic Daily Operations

Maintains patient access related departmental files, programs and lists.
Performs daily readiness activities such as turning on computers, equipment, kiosks, readying patient waiting areas and check in areas, ensuring supplies are fully stocked.
Assists with processing and resolving incoming and outgoing electronic and telephone messages, worklist entries and basic work queue items within the electronic health record in accordance with established protocols.
Responsible for entry level support and knowledge of document collection and distribution, locating and distributing patient documents and information to appropriate staff members.
Faxing, scanning, indexing medical records into document management system.
Opening and distributing incoming communications (mail, paper and electronic faxes).

Customer Service

Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient, and accurate.
Supports the vision, mission, and values of the organization in all respects.
Provides direction and assistance to patients as needed.
Faciltates scheduling of, or arranges for interpretive services for patients as needed.
Supports Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
Provides and maintains a safe environment for caregivers, patients, and guests.
Supports the onboarding process of new caregivers to the department.
Conducts all activities with the highest standards of professionalism and confidentiality.
Complies with all applicable laws, regulations, policies, and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.
May perform additional duties of similar complexity within the organization, as required or assigned.

EDUCATION:
Required: High school diploma or GED.
Preferred: N/A

LICENSURE/CERTIFICATION/REGISTRATION:
Required: Ability to travel to business functions/trainings/meetings and all St. Charles Health System worksites.
Preferred: N/A

EXPERIENCE:
Required: N/A
Preferred: One year of clerical support in a healthcare setting or related experience. Basic medical terminology.

PERSONAL PROTECTIVE EQUIPMENT:
Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.

ADDITIONAL POSITION INFORMATION:
Communication/Interpersonal
Ability to work as part of a Care Team with providers and clinical staff.
Must have excellent communication skills and ability to interact with a diverse population and professionally represent St. Charles Health System.
Ability to effectively interact and communicate with all levels within St. Charles Health System and external customers/clients/potential employees.
Strong team working and collaborative skills.

Organizational
Ability to multi-task and work independently.
Attention to detail.
Excellent organizational skills, written and oral communication and customer service skills, particularly in dealing with stressful personal interactions.

Mathematical Skills:
Performs basic math (add, subtract, multiply and divide) calculations.
Performs intermediate to advanced math (analysis, statistics, significant data, or number manipulation).

Language Skills:
Read, write, speak, and understand English.

Computer
Basic to intermediate ability and experience in computer applications, specifically electronic medical records system, and MS Office.

PHYSICAL REQUIREMENTS:
Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level.
Frequently (50%): Sitting, standing, walking, lifting 1-10 pounds, keyboard operation.
Occasionally (25%): Bending, climbing stairs, reaching overhead, carrying/pushing or pulling 1-10 pounds, grasping/squeezing.
Rarely (10%): Stooping/kneeling/crouching, lifting, carrying, pushing or pulling 11-15 pounds, operation of a motor vehicle.
Never (0%): Climbing ladder/step-stool, lifting/carrying/pushing or pulling 25-50 pounds, ability to hear whispered speech level.
Exposure to Elemental Factors
Never (0%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface.
Blood-Borne Pathogen (BBP) Exposure Category
No Risk for Exposure to BBP

.

Schedule Weekly Hours:
0

Caregiver Type:
Relief

Shift:
First Shift (United States of America)

Is Exempt Position?
No

Job Family:
REPRESENTATIVE

Scheduled Days of the Week:
Variable

Shift Start End Time:
8:00-5:00

Apply Now

Refine Your Search

guest service representative jobs in sisters, or

Patient Service Representative

Patient Access Representative (Relief)

Patient Service Representative - Outpatient Infusion

Front Desk Night Auditor

Patient Service Representative - Heart & Lung Specialists

Centralized Service Representative

Guest Services Representative

Night Auditor

Full Time - Cashier/Customer Service Representative - OR

Part Time - Cashier/Customer Service Representative - OR

Guest Service Representative/Cashier

Convenience Store Cashier

Team Member

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