Top 8 Help desk technician Jobs in Skaneateles, Ny

PC Helpdesk Technician
C&S Companies —Syracuse, NY
- $24 - $36 an hour
- Full-time
- Research
- Mid-level
- Office
Quick Apply
14d
Help Desk Specialist 1
Community Financial System, Inc. —Syracuse, NY
- $21.75 - $30.50 an hour
- Full-time
- 18 years or older
- Computer science
- Computer Science
- Paid holidays
- Health insurance
Tier 1 Managed IT Technician
Usherwood Office Technology —Syracuse, NY
- $21 - $25 an hour
- Computer science
- Computer Science
- Research
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Auburn, NY
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
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Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
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Help Desk Technician - Tier 2
Proteam Solutions —Columbus, OH
Bachelors, Associates Degree, or Advanced Training in a technical field preferred but not required. Involves user support on software and hardware from base…
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help desk technician jobs near skaneateles, ny

PC Helpdesk Technician

C&S Companies -
Syracuse, NY

Quick Apply

Job Details

Full-time
$24 - $36 an hour
14 days ago

Qualifications

In-person customer service
Driver's License
Internal employee customer service
Driving
Associate's degree

Full Job Description

PC Support / Helpdesk Technician

Syracuse, NY

The PC Support / Helpdesk Technician will work with IT staff members and use his/her technical skills to support company applications, hardware, and peripherals. They will troubleshoot computer problems, determine the source of any issues, give advice, and assist on appropriate action. Additionally, the PC Support / Helpdesk Technician will participate in research and projects to support company goals and initiatives.

Position Responsibilities

Answer staff questions in person and via phone on all company supported applications.
Install hardware and software on Windows computers.
Perform basic hardware repairs and coordinate warranty service when needed.
Support computer and IT equipment inventory management including repair/service tracking and reporting.
Basic wired and wireless network troubleshooting.
PC imaging and deployment.
Setup of Laptop, docking stations, monitors and any other end user devices.
Troubleshoot computer problems.
Work one-on-one with staff on IT projects.
Provide recommendations on company technology purchases.
Document resolutions for future reference.
Work as a team member with other technical staff to ensure connectivity and compatibility between systems.
Occasional evening/weekend work.
Other duties as assigned.

Required Knowledge/Skills/Abilities

Associate’s degree and one to three years of applicable experience.
Must be detail oriented, organized and a self-starter.
Strong interpersonal and customer service skills
CompTIA A+ and/or related certifications preferred.
Ability to lift 30lbs.
Ability to sit for extended periods of time.
A valid NYS Driver’s License
Ability to drive to offices and travel to remote locations for support if needed.
Strong written and verbal communication skills
Ability to simplify technical language into easy-to-understand phrasing.
Patience and empathy when helping users.
Excellent time management and organizational skills

Desired Knowledge/Skills/Abilities

Experience with Windows 11
Experience with Office 365
Experience with Helpdesk Ticketing Systems
Experience with PowerShell and Scripting

WHO WE ARE: C&S Companies, operating for more than 50 years, is a national planning, design and construction firm with over 600 employees and growing. C&S Companies delivers critical infrastructure design, planning and construction services in aviation, civil/site infrastructure, construction and program management, construction/design-build, energy, environmental, facilities, architecture, planning, sustainability and transportation.

Our headquarters is in Syracuse, NY with offices in New York State, California, Arizona, Ohio, Michigan, Florida and Pennsylvania.

At C&S Companies, we believe work environment, culture, and the opportunity to learn and grow are key elements when considering a new job. We are just the right size to provide the resources and support you need without the burdensome bureaucracy of a large corporate environment. To that end, we foster a family-friendly and supportive workplace; collaborative and employee-focused with an emphasis on quality, integrity, trust fun and accountability.

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Refine Your Search

help desk technician jobs in skaneateles, ny

PC Helpdesk Technician

Help Desk Specialist 1

Tier 1 Managed IT Technician

Now Hiring IT and Telecom Field Technicians

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