Top 1290 Business support Jobs in Smithtown, Ny

Service Business Development Representative
Generation Auto Group —Bohemia, NY
- $45,000 - $50,000 a year
- Dealership
- Administrative experience
- Business development
- Paid training
- Paid holidays
Quick Apply
3d
PROJECT MANAGEMENT LEAD
C2Q Health Solutions —Uniondale, NY
- $88,000 - $98,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
9d
Store Manager In Training: Smithtown, NY
COSTELLOS ACE —Smithtown, NY
- $65,000 - $75,000 a year
- Weekends as needed
- Merchandising
- Mid-level
- High school diploma or GED
Quick Apply
Workforce Program Administrator
Island Harvest Food Bank —Melville, NY
- $25 an hour
- Email
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
8d
Human Resources Supervisor
Epic Personnel Partners, LLC —Hauppauge, NY
- $66,300 - $70,000 a year
- Full-time
- Writing skills
- Mid-level
- Bachelor's degree
Quick Apply
13d
Lab Clerk Registrar
Catholic Health —Smithtown, NY
- $27.86 an hour
- Part-time
- Hospital
- Computer literacy
- Medical office experience
- Tuition reimbursement
Business Support Assistant - Cancer Center Services
Stony Brook University Hospital —Stony Brook, NY
- $49,816 - $64,724 a year
- Online Application
- Pass drug screening
- Mid-level
- 3 years
- Health insurance
6d
Marketing Coordinator
IVCi, LLC —Hauppauge, NY
- $26 - $33 an hour
- Full-time
- Marketing
- Bachelor's degree
- Organizational skills
5d
Data and Performance Analyst
Long Island Select Healthcare Inc. —Central Islip, NY
- $65,000 - $82,000 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- Basic math
Quick Apply
Business Office Admin
Lincoln Tech —Hicksville, NY
- $23 - $27 an hour
- Full-time
- Office
- High school diploma or GED
- Communication skills
- Paid holidays
- Disability insurance
Quick Apply
7h
Office Supervisor
Catholic Health —West Islip, NY
- $29.38 - $44.08 an hour
- Microsoft Outlook
- 5 years
- Mid-level
- Health insurance
- Flexible spending account
Business Planning Specialist
Canon U.S.A., Inc. —Melville, NY
- $69,300 - $103,770 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
- Profit sharing
- Health insurance
Administrative Supervisor
SB Clinical Practice Management —Stony Brook, NY
- $67,936 - $76,162 a year
- Full-time
- Surgery
- Mid-level
- 3 years
Business Administrative Assistant
Insightful Business Planning Inc. —Suffolk County, NY
- $20 - $30 an hour
- Part-time
- Hybrid work
- Google Workspace
- Mid-level
- Administrative experience
Quick Apply
10h
Data Analyst
Empire Automotive Group —Huntington Station, NY
- From $109,491 a year
- Monday to Friday
- Computer Science
- Business Administration
- Entry level
- Health insurance
- Dental insurance
Quick Apply
7d
Business Analyst
WiseCor —Hauppauge, NY
- $65,000 - $85,000 a year
- Part-time
- Mid-level
- SQL
- Analysis skills
Quick Apply
Business Strategy Analyst
Northwell Health —Bethpage, NY
- $66,300 - $86,060 a year
- Full-time
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
AI Initiatives Assistant
Kaufman Dolowich LLP —Woodbury, NY
- $25 - $30 an hour
- Part-time
- Hybrid work
- Azure
- Computer Science
- Data analysis skills
- Flexible schedule
Branch Administrator
BrightView Landscapes —Bay Shore, NY
- $60,000 - $70,000 a year
- Full-time
- Microsoft Outlook
- OSHA
- Mid-level
- Paid holidays
- Health insurance
ADMINSTRATIVE ASSISTANT - ASR Corporate Office, Hauppauge, New York
ASR INTERNATIONAL —Hauppauge, NY
- $55,000 - $65,000 a year
- Full-time
- Background check
- Microsoft Outlook
- Mid-level
- AD&D insurance
- Paid holidays

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Service Business Development Representative

Generation Auto Group -
Bohemia, NY

Quick Apply

Job Details

$45,000 - $50,000 a year
3 days ago

Benefits

Paid training
Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Employee discount

Qualifications

Customer records maintenance
Customer relationship building
Phone communication
Service scheduling
Greeting customers
Administrative experience
Managing clients in a customer support role
Business development
Client retention
Customer engagement
Organizational skills
Multi-line phone systems
Productivity software
Customer information system software
Cross-functional collaboration
Customer interaction during outreach
Communication skills
Dealership experience
Sales follow-up
Entry level
Office phone management
Quality data entry
Office record organization
Customer data entry

Full Job Description

As a Service Department Business Development Representative at Generation Kia & Buick GMC, part of the Generation Auto Group collection, you play a vital role in driving our service department's success by delivering exceptional customer service and creating a seamless scheduling experience. As the primary point of contact for service customers, you will manage inbound and outbound calls, schedule service appointments, follow up with customers, promote recommended maintenance and recall services, and help maximize service department productivity. Your professionalism, communication skills, attention to detail, and commitment to customer satisfaction directly contribute to appointment growth, customer retention, and outstanding CSI (Customer Satisfaction Index) scores.

What You’ll Be Doing

The primary functions of this role include, but are not limited to:

Answer all incoming service calls promptly, professionally, and courteously while delivering exceptional customer service.
Make outbound calls to schedule service appointments, confirm upcoming appointments, follow up with customers, and support customer retention efforts.
Contact customers regarding open recalls, manufacturer service campaigns, declined services, and recommended maintenance.
Proactively reach out to customers who are due for routine maintenance, factory-recommended services, and mileage-based service intervals to generate additional service appointments.
Schedule, confirm, reschedule, and manage service appointments accurately while maximizing shop capacity and technician availability.
Accurately document customer concerns, vehicle information, and appointment details within the dealership CRM and scheduling systems.
Follow up with customers to confirm appointments, reduce no-shows, and improve appointment show rates.
Build long-term customer relationships through consistent communication and exceptional customer care.
Meet or exceed daily, weekly, and monthly call volume, appointment-setting, and customer engagement goals.
Maintain accurate records of all customer interactions, phone calls, appointment activity, and follow-up communications.
Collaborate closely with Service Advisors and Service Management to ensure efficient scheduling and a seamless customer experience.
Resolve customer questions, concerns, appointment changes, and rescheduling requests professionally and efficiently.
Deliver an outstanding customer experience that supports customer satisfaction, loyalty, retention, and strong CSI (Customer Satisfaction Index) scores.

What We’re Looking For

Friendly, professional, and customer-focused with a passion for delivering exceptional customer service.
Excellent verbal, written, and interpersonal communication skills.
Strong organizational skills with exceptional attention to detail and accuracy.
Ability to multitask, prioritize responsibilities, and remain composed in a fast-paced dealership environment.
Comfortable answering a multi-line phone system while greeting customers and managing appointments.
Proficient with computers, Microsoft Office, email, scheduling software, data entry, and dealership management systems.
Previous receptionist, front desk, administrative, customer service, or automotive dealership experience is preferred.
Reliable, punctual, and dependable with a strong work ethic and positive attitude.
Professional appearance and demeanor with the ability to create a welcoming first impression.
Ability to work independently while collaborating effectively with the Sales, Service, Parts, and Management teams.

What We’ll Give You

Paid Time Off
Medical Insurance
Dental Insurance
Vision Insurance
Voluntary Life, Accident & Critical Illness Insurance
401(k) with Employer Contribution
Paid Holidays
Employee Purchase Program
Perks & Discount Program
Monthly Employee Celebrations
Paid Manufacturer Training
Company-Supplied Uniforms

Who We Are

Generation Auto Group is a family-owned and operated dealership group proudly serving our communities for over 30 years. Owned by the Catalanotto family, our organization is built on integrity, transparency, accountability, reliability, and discipline.

Our Collection includes:

Generation Kia – Bohemia, NY
Generation Buick GMC – Bohemia, NY
Auto World Kia – East Meadow, NY
Nutley Kia – Nutley, NJ
Rock Ridge Nissan & Infiniti – Denville, NJ
Freedom Ford – Woodbridge, NJ

We are deeply rooted in the communities we serve and committed to developing local talent. At Generation Auto Group, employees are supported, valued, and given opportunities to grow their careers while delivering exceptional service to our customers.

Quick Apply

Refine Your Search

business support jobs in smithtown, ny

Service Business Development Representative

PROJECT MANAGEMENT LEAD

Store Manager In Training: Smithtown, NY

Workforce Program Administrator

Human Resources Supervisor

Lab Clerk Registrar

Business Support Assistant - Cancer Center Services

Marketing Coordinator

Data and Performance Analyst

Business Office Admin

Office Supervisor

Business Planning Specialist

Administrative Supervisor

Business Administrative Assistant

Data Analyst

Business Analyst

Business Strategy Analyst

AI Initiatives Assistant

Branch Administrator

ADMINSTRATIVE ASSISTANT - ASR Corporate Office, Hauppauge, New York

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