Top 3336 Order manager Jobs in Smyrna, Tn

Fulfillment Manager
Big Visual Group —Antioch, TN
- $60,000 - $70,000 a year
- Full-time
- Clean driving record
- Microsoft Outlook
- Ability to walk for extended periods
- Health insurance
- 401(k)
Quick Apply
Warehouse Lead
Office Systems Installations (OSSI, Inc) —La Vergne, TN
- $60,000 - $70,000 a year
- 8 hour shift
- Background check
- 18 years or older
- Ability to walk for extended periods
- Paid holidays
- Health insurance
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Operations Manager
Amazon.com Services LLC —La Vergne, TN
- $81,900 - $122,800 a year
- Weekends as needed
- Mid-level
- Ability to climb stairs
- Bachelor's degree
- AD&D insurance
- Health insurance
Centralized Order Entry Manager - Work From Home
Work from Home —Nashville, TN
- Full-time
- Remote
- Bachelor of Science
- Mid-level
- 1 year
- Employee stock purchase plan
- Disability insurance
Quick Apply
14d
Senior Station Manager
Amazon.com Services LLC —La Vergne, TN
- $121,500 - $164,400 a year
- Weekends as needed
- Engineering
- English
- Analysis skills
- AD&D insurance
- Health insurance
Area Manager II
Amazon.com Services LLC —Murfreesboro, TN
- $70,000 - $90,900 a year
- Weekends as needed
- Customer service
- Military
- Engineering
- AD&D insurance
- Health insurance
Plant Manager
Pratt Industries —La Vergne, TN
- Overtime
- Background check
- 18 years or older
- Customer service
- Paid holidays
- Tuition reimbursement
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Customer Service Manager, Airport Customer Experience
American Airlines —Nashville, TN
- $51,000 - $86,500 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
4d
(USA) Area Manager - Floor
Walmart —Lebanon, TN
- $65,500 - $98,000 a year
- Management
- High school
- Writing skills
- Paid jury duty
- Disability insurance
Area Manager
Amazon.com Services LLC —Nashville, TN
- $70,000 - $90,900 a year
- Weekends as needed
- Mid-level
- Ability to climb stairs
- Bachelor's degree
- AD&D insurance
- Health insurance
Key Holder
Books-a-Million, Inc. —Murfreesboro, TN
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Merchandising
General Manager
Franklin Staybridge Suites by IHG —Franklin, TN
- $80,000 - $90,000 a year
- Weekends as needed
- Mid-level
- Hotel
- Driver's License
- Profit sharing
- Health insurance
Quick Apply
8d
Operations Manager
Permobil —Lebanon, TN
- $120,000 - $135,000 a year
- Online Application
- Engineering
- Mid-level
- 3 years
- Health savings account
- Health insurance
4d
Operations Manager, SSD
Amazon.com Services LLC —Nashville, TN
- $81,900 - $122,800 a year
- Weekends as needed
- Mid-level
- Ability to climb stairs
- Bachelor's degree
- AD&D insurance
- Health insurance
Project Manager Water / Wastewater, Heavy Civil Constructon
Blakley Construction Services, LLC —Nashville, TN
- $75,000 - $125,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Construction site
- Profit sharing
- Health savings account
Quick Apply
Engineering- Professional Engineer
City of Lebanon, TN —Lebanon, TN
- $98,050.68 a year
- Weekends as needed
- Background check
- AutoCAD
- Management
- Paid holidays
- Dental insurance
Sr. Production Manager - Landscape Maintenance
Milosi, LLC —Franklin, TN
- $75,000 - $85,000 a year
- Full-time
- Customer service
- Residential
- Budgeting
- Profit sharing
- Paid holidays
Quick Apply
Smyrna Financial Services Officer
Ascend Federal Credit Union —Smyrna, TN
- Full-time
- Microsoft Word
- Microsoft Outlook
- Office
Medical Courier (CDL with Hazmat Endorsement)
Associated Couriers LLC (ICP) —Nashville, TN
- Part-time
- CDL B
- Clean driving record
- Hazmat Endorsement
Quick Apply
NEI - Special Education Teacher
Noble Education Initiative, Inc. —Nashville, TN
- From $52,000 a year
- Full-time
- Background check
- Classroom
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply

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order manager jobs near smyrna, tn

Fulfillment Manager

Big Visual Group -
Antioch, TN

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Job Details

Full-time
$60,000 - $70,000 a year

Benefits

Health insurance
401(k)
Paid time off
401(k) matching
Life insurance

Qualifications

Customer communication
Teamwork
Managing logistics operations teams
Spreadsheets
Coaching
Managing production or assembly teams
High school diploma or GED
Team development
Driver's License
Supervising experience
Attention to detail
Leading team collaboration initiatives
Crew management
General management
Time management

Full Job Description

Position Overview

The Fulfillment Manager owns every order from the moment production marks it complete to the moment the customer has it in hand. This is one of the highest-volume and most visible departments at Big Visual Group, responsible for installations, deliveries, shipping, customer pickups, and incoming receiving.

The Fulfillment Manager leads the scheduler, fulfillment employees, and installation crew. The role requires strong people management, calm operational thinking under pressure, and the ability to build trust with the sales team and other departments. Every order BVG ships passes through this department, and the Fulfillment Manager is accountable for the customer experience at the final mile.

The Fulfillment Manager is expected to be present on the production floor and in the Bay daily, accessible to installers in the field, and actively engaged with adjacent departments.

Key Responsibilities

Directly supervise the scheduler, fulfillment employees, and installation crew; set clear daily and weekly expectations for each position and verify they are met.
Conduct regular one-on-ones with direct reports and coach for skill development, not just compliance.
Identify training and skill gaps and close them through direct coaching, paired work, or structured training.
Manage performance issues fairly, document them appropriately, and partner with HR on escalations.
Lead recruitment, interviewing, and onboarding for new department hires.
Own the end-to-end fulfillment workflow: inspection, packaging, staging, scheduling, execution, and closeout.
Verify daily that next-day jobs are properly pulled and staged before fulfillment employees leave for the day.
Maintain the Bay as an organized, safe, and efficient workspace.
Oversee receiving of incoming shipments and materials; ensure damage and discrepancies are flagged same-day.
Manage the installation and delivery calendar in coordination with the scheduler.
Ensure customer-facing notifications fire reliably and accurately through Zuper and related systems.
Establish and enforce standards for install completion documentation, including photo quality, customer sign-off, and timely closeout in Zuper.
Review a sample of completed install photos daily and provide direct coaching to installers when standards are not met.
Investigate every cannot-complete job, log root cause, and drive corrective action when patterns emerge.
Maintain accurate records to support invoicing, customer disputes, and internal review.
Oversee the scheduling inbox; ensure responses are substantive, timely within a two-hour SLA during business hours, and include clear next steps.
Coach the scheduler on customer-facing communication quality.
Personally engage when a customer issue requires manager-level handling.
Own department KPIs including cannot-complete count and cause, average time from built to install close, and average time from built to delivery close.
Build and maintain individual installer performance visibility over time.
Report department status, wins, and issues to the VP of Operations on a recurring cadence.

Collaboration & Communication

Serve as the primary fulfillment voice in cross-departmental discussions, including production planning and sales escalations.
Build a working relationship with the sales team that is honest, fact-based, and proactive.
Communicate upstream to production management when install or delivery commitments require prioritization.
Represent fulfillment in operations and production meetings as needed.
Promote a positive and collaborative team environment and grow the team as the company grows.

Qualifications

Education:

High school diploma or equivalent required. Technical school, trade school, or college coursework in operations, business, logistics, or a related field preferred.

Experience:

Three or more years of supervisory or management experience in operations, logistics, field service, construction, signage, print, or a related industry.
Experience managing a team of at least five direct reports, including field-based or mobile workers.
Demonstrated experience coaching employees with skill gaps, not just managing performance issues.
Familiarity with installation workflows, field service operations, or production-to-delivery handoffs.
Experience working with sales teams and managing cross-departmental friction strongly preferred.

Skills:

Strong people management instincts and the ability to lead a team with consistency and fairness.
Comfortable having hard conversations, including performance feedback and conflict resolution.
Calm and organized under pressure; able to triage in real time without losing sight of root causes.
Detail-oriented with strong follow-through; comfortable spot-checking work without micromanaging.
Excellent written and verbal communication; able to write a clear customer email and a clear internal report.

Technical Skills:

This role is not paper-driven. The Fulfillment Manager is expected to be a confident user of software systems and to model that competence for the team.
Microsoft 365 (Outlook, Excel, Teams, SharePoint): daily working proficiency.
Field service management software, such as Zuper, ServiceTitan, FieldEdge, or Jobber: comfortable with scheduling, job dispatch, and reporting. Direct Zuper experience preferred.
CRM workflows: general comfort with order-tracking and customer management systems. BVG uses CoreBridge.
Spreadsheet fluency: filtering, sorting, and basic formulas. Capable of pulling a list and finding the pattern in it.
Self-directed learner: able to figure out new software with minimal outside support.
Experience with workflow automation tools such as Power Automate or Zapier is a plus.

Other Requirements:

Valid driver’s license and clean driving record; occasional vehicle use required.
Ability to lift and move materials up to 50 lbs when assisting on the floor.
Available on-site during standard business hours; flexibility during peak periods or critical project deadlines.

Working Conditions

This role operates primarily in a production and warehouse environment, with regular time spent in the Bay, on the production floor, and at a desk.
Weekly site visits to customer locations may be required for high-priority installations, escalations, or training.
Exposure to typical production noise, forklift and vehicle traffic, and varying temperatures in the warehouse area.
Flexible work hours may be required during peak periods or critical project deadlines.

ADA Requirements

Ability to perform essential job functions with or without reasonable accommodation.
Ability to stand, walk, sit, and move throughout the facility for extended periods.
Ability to use standard office equipment and computer systems.
Ability to occasionally lift and move materials up to 50 lbs.

Application Process

Please submit your resume and cover letter detailing your experience and qualifications.

We are an equal opportunity employer and value diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, age, religion, sex, sexual orientation, gender identity, national origin, or disability status. We celebrate diversity and are committed to creating an inclusive environment for all employees.

This job description is not intended to be all-inclusive, and other duties may be assigned as the needs of the department and company evolve.

Pay: $60,000.00 - $70,000.00 per year

Benefits:

401(k)
401(k) matching
Health insurance
Life insurance
Paid time off

Experience:

Management: 2 years (Required)
Sign and Graphics installation: 2 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

order manager jobs in smyrna, tn

Fulfillment Manager

Warehouse Lead

Operations Manager

Centralized Order Entry Manager - Work From Home

Senior Station Manager

Area Manager II

Plant Manager

Customer Service Manager, Airport Customer Experience

(USA) Area Manager - Floor

Area Manager

Key Holder

General Manager

Operations Manager

Operations Manager, SSD

Project Manager Water / Wastewater, Heavy Civil Constructon

Engineering- Professional Engineer

Sr. Production Manager - Landscape Maintenance

Smyrna Financial Services Officer

Medical Courier (CDL with Hazmat Endorsement)

NEI - Special Education Teacher

I want to receive the latest job alert for order manager in smyrna, tn

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