Top 140 Technical support representative Jobs in Solon, Oh

Customer Experience Supervisor
Lubrizol —Brecksville, OH
- Full-time
- Mid-level
- Analysis skills
- Bachelor's degree
- Health savings account
- Paid holidays
6d
Information Technology Support Technician
Exsotech —Geauga County, OH
- $21 - $25 an hour
- Part-time
- Background check
- High school
- Microsoft Office
- Health savings account
- Health insurance
Quick Apply
7h
IT Support Representative - Tier 1
Provide A Ride —Warrensville Heights, OH
- Computer science
- Computer Science
- Computer literacy
- Paid holidays
- Health insurance
IT Support Service Representative
Swagelok Company —Solon, OH
- Overtime
- Hybrid work
- Research
- Mid-level
- Office
- Health insurance
Quick Apply
9d
Customer Care Representative
nVent —Solon, OH
- Full-time
- Hybrid work
- ERP systems
- Mid-level
- Bachelor's degree
- Employee stock purchase plan
- Disability insurance
Customer Experience Representative
Process Technology —Willoughby, OH
- $26 - $30 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- ERP systems
Quick Apply
11d
Customer Service Representative
THE CLEVELAND ELECTRIC LABORATORIES COMPANY —Twinsburg, OH
- Microsoft Excel
- Microsoft Outlook
- ERP systems
- Paid parental leave
- Paid holidays
Quick Apply
9d
Support Specialist, Online Learning & Academic Technology
Cuyahoga Community College —Cleveland, OH
- $25 an hour
- Part-time
- Background check
- Pass drug screening
- Research
Customer Care Representative
Steris —Mentor, OH
- $40,000 - $46,000 a year
- Full-time
- Hybrid work
- Oracle
- Research
- Office
- Paid holidays
- Disability insurance
Bilingual Customer Service Representative
IMS Company —Auburn Twp, OH
- $21 - $24 an hour
- Full-time
- Spanish
- Oracle
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
1d
Sales Manager
Mactac North America —Stow, OH
- Full-time
- Office
- 3 years
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Sales Manager Central - Industrial Sales
MTLI Group of Companies —Ohio
- $140,000.03 - $200,412.60 a year
- Full-time
- Remote
- Mid-level
- Driver's License
- Travel
- Relocation assistance
- Dental insurance
Quick Apply
2h
Call Center Representative
Fleet Response —Hudson, OH
- $16 an hour
- Overtime
- Computer literacy
- Windows
- High school diploma or GED
- Opportunities for advancement
Quick Apply
Field Sales Representative – Water Treatment Consultant
Absolute Water Technologies —Cleveland, OH
- $70,000 - $150,000 a year
- Full-time
- Public speaking
- System design
- Mid-level
- Profit sharing
- Health insurance
Quick Apply
HVAC Service Sales Representative
The Brewer-Garrett Company —Middleburg Heights, OH
- $50,000 - $80,000 a year
- Full-time
- Mid-level
- Driver's License
- Communication skills
- Health savings account
- Disability insurance
Quick Apply
Strategic Inside Technical Sales (Manufacturing) (JC432)
ilocatum —Cleveland, OH
- $65,000 - $90,000 a year
- Full-time
- ERP systems
- Mid-level
- Office
- Profit sharing
- Health savings account
Quick Apply
Outside Sales Representative
Rose Pest Solutions —Broadview Heights, OH
- $5,000 a month
- Weekends as needed
- 18 years or older
- Clean driving record
- English
- Profit sharing
- Paid holidays
Retired Law Enforcement - Business Development Market Leader
Valor Technical Cleaning LLC —Cleveland, OH
- $125,000 - $200,000 a year
- Full-time
- Background check
- Mid-level
- Business development
- Health insurance
- Dental insurance
Quick Apply
2d
Outside Sales Representative
National Federation of Independent Business (NFIB) —Chesterland, OH
- $80,000 - $200,000 a year
- Full-time
- Entry level
- Paid training
- Mileage reimbursement
Quick Apply
Customer Support Specialist - Manufacturing
Materion Brush Inc —Mayfield Heights, OH
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Office
Quick Apply

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Customer Experience Supervisor

Lubrizol -
Brecksville, OH

Apply Now

Job Details

Full-time
6 days ago

Benefits

Health savings account
Paid holidays
Health insurance
Dental insurance
Parental leave
Vision insurance
401(k) matching
Safety equipment provided

Qualifications

Managing teams in a customer support role
Team leadership
SAP
Bachelor's degree
Data-driven problem-solving
Productivity software
Technical Proficiency
Stakeholder management

Full Job Description

Job Type: Full-time. 4 days on-site, 1 flex day each week

Location: Brecksville, OH to start, and transitioning to Wickliffe, OH in 2028.

As Lubrizol approaches its centennial in 2028, our Wickliffe campus will become the unified home of Lubrizol’s global headquarters, integrating Lubrizol’s Brecksville site capabilities and employees to the Wickliffe campus.

Shape the Future with Us.

At Lubrizol, we’re bringing to life the chemistry behind clean water, efficient transportation, reliable infrastructure, critical medicines, and the products people rely on every day through science, sustainability, and a culture of inclusion.

As part of our global team, you’ll be empowered to make a real impact - on your career, your community, and the world around you.

How You’ll Make an Impact

As a Customer Experience Supervisor, you'll drive excellence in customer service operations while strengthening the connection between supply chain, production, and customer-facing teams. You'll collaborate with a diverse group of passionate individuals to deliver sustainable solutions to advance mobility, improve wellbeing, and enhance modern life. In this role, you will:

Lead and develop a team of Customer Experience Representatives, ensuring high performance, accountability, and engagement.

Ensure compliance with global standards set by the Center of Excellence and Supply Chain teams.

Identify, develop, and implement process improvements that enhance efficiency, accuracy, and cost-effectiveness.

Maintain a customer portfolio to stay connected to daily operations and uphold a strong customer-first mindset.

Manage the order-to-cash cycle, ensuring timely processing, shipment, and invoicing.

Evaluate supply plans against customer demand to optimize service levels.

Leverage data analytics to identify trends and potential service disruptions.

Provide insights to Master Production Schedulers to optimize service.

Collaborate with Commercial, Technical, and Sales teams to ensure seamless customer experience.

Manage stakeholder expectations through proactive communication.

Optimize inventory levels through analysis of slow-moving materials.

Lead reporting cadence including open orders and performance metrics.

Participate in customer visits alongside commercial teams.

Required Qualifications that Enable Your Success

Bachelor’s degree from an accredited university or college; technical preferred.

Minimum two (2) years of supply chain, commercial, customer service experience, or other relevant professional experience.

Leadership experience.

Strong understanding of supply chain and logistics processes.

Proficiency with Microsoft Office and SAP.

Strong analytical and problem-solving skills.

Excellent communication and interpersonal skills.

Attention to detail and continuous improvement mindset.

Ability to manage multiple priorities.

Preferred Qualifications that Drive You Forward

MBA or advanced degree.

Experience in operations such as R&D, manufacturing, or transportation.

Experience leading teams in customer service or supply chain.

Your Work Environment

Standing, walking, or operating equipment for extended periods

Working in a lab or manufacturing setting with appropriate PPE provided

Use of computers and digital tools in an office or hybrid environment

Occasional lifting or movement of materials

Adherence to safety protocols and ergonomic standards

We continuously invest in our facilities and technologies to ensure they support your well-being, productivity, and growth. If you require reasonable accommodation, we are committed to working with you to ensure an inclusive and accessible experience.

Benefits that Empower You

Competitive salary with performance-based bonus plans

401(k) match + Age-Weighted Defined Contribution

Comprehensive medical, dental & vision coverage

Health Savings Account (HSA)

Paid holidays, vacation, and parental leave

Flexible work environment

Learning and development opportunities

Career and professional growth

Inclusive culture and vibrant community engagement

Learn more at https://benefits.lubrizol.com/!

Lubrizol: Imagined for Life. Enabled by Science. ™ Delivered by You.

For nearly 100 years, The Lubrizol Corporation, a Berkshire Hathaway company, has been at the forefront of innovation to enhance everyday life, advance mobility, and make the modern world work better. Our specialty chemistry solutions—from engine oils, performance coatings, and skincare to medical devices and plumbing systems —are powered by the expertise, passion, and commitment of people like you.

We tackle the world’s toughest challenges with science-based solutions, deeply understanding our customers to deliver innovative chemistry and differentiated value. Our inclusive culture, dedication to safety, and incredible global talent drive our success. Our solutions meet the evolving needs of the modern world—brought to life by science and, most importantly, delivered by you.

Whether you're in the lab, on the production floor, or in the office, you'll be part of a team around the world that empowers you to think boldly, drive results, and contribute to solutions that shape a better, more sustainable future.

We win because of you. Let’s build the future together.

#LI-CM1 #LBZUS

Job Segment: Logistics, Supply Chain, MBA, Manager, Warehouse, Operations, Management, Manufacturing

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Refine Your Search

technical support representative jobs in solon, oh

Customer Experience Supervisor

Information Technology Support Technician

IT Support Representative - Tier 1

IT Support Service Representative

Customer Care Representative

Customer Experience Representative

Customer Service Representative

Support Specialist, Online Learning & Academic Technology

Customer Care Representative

Bilingual Customer Service Representative

Sales Manager

Sales Manager Central - Industrial Sales

Call Center Representative

Field Sales Representative – Water Treatment Consultant

HVAC Service Sales Representative

Strategic Inside Technical Sales (Manufacturing) (JC432)

Outside Sales Representative

Retired Law Enforcement - Business Development Market Leader

Outside Sales Representative

Customer Support Specialist - Manufacturing

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