Top 97 Front desk agent Jobs in Somerset Ma

Front Desk Agent
Hilton Providence —Providence, RI
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
7d
Front Desk Medical Receptionists
ENT Specialist Inc —Taunton, MA
- $20 - $22 an hour
- Full-time
- Writing skills
- HIPAA
- High school diploma or GED
Quick Apply
Guest Service Representative
Holiday Inn Express and Suites —Fall River, MA
- $16 - $18 an hour
- Part-time
- Writing skills
- Basic math
- English
- Health insurance
- Vision insurance
Quick Apply
Front Desk Concierge
Spa Larimar Beauty & Wellness Center —New Bedford, MA
- $18 - $20 an hour
- Part-time
- Bilingual
- Computer literacy
- Organizational skills
- 401(k) matching
- Employee discount
Quick Apply
3d
Front Desk Supv
Hilton Providence —Providence, RI
- Part-time
- Mid-level
- Hotel
- High school diploma or GED
- Paid holidays
- Disability insurance
Front Desk Agent
Hotel Viking Newport —Newport, RI
- $22 an hour
- Weekends as needed
- Background check
- Pass drug screening
- Hotel
- Health insurance
- Dental insurance
Front Desk Agent
Island House Newport —Newport, RI
- From $22 an hour
- Hotel
- High school diploma or GED
- US work authorization
Quick Apply
Hotel Front Desk Supervisor
Newport Hotel Group —Bristol, RI
- From $23 an hour
- Online Application
- Mid-level
- Hotel
- In-person
- AD&D insurance
- Disability insurance
Quick Apply
Public Safety Mont-Front Desk
Southcoast Health System, Inc. —New Bedford, MA
- $19.50 - $27.50 an hour
- Overtime
- Hospital
- Administrative experience
- High school diploma or GED
- 403(b) matching
- Tuition reimbursement
Front Desk Associate
Beltone New England —Dartmouth, MA
- $19 an hour
- 8 hour shift
- Microsoft Word
- Microsoft Outlook
- Inventory management
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Agent/Night Auditor
Providence-Seekonk Inn —Seekonk, MA
- From $15 an hour
- Part-time
- Computer literacy
- Hotel
- Computer skills
- Free parking
- Employee discount
Quick Apply
Front Desk Receptionist and Office Coordinator
Dental Essence —Bridgewater, MA
- $25.70 - $30.95 an hour
- Full-time
- Dental office
- HIPAA
- In-person
- Flexible schedule
Quick Apply
11d
Front Desk/Guest Service Agent
Homewood Suites by Hilton Middletown/Newport —Middletown, RI
- Weekends as needed
- Hotel
- High school diploma or GED
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
Front Desk Receptionist
ORA Beauty —Middletown, RI
- $20 an hour
- Part-time
- Google Workspace
- Computer literacy
- Writing skills
Quick Apply
Front Desk Agent
The Vanderbilt —Newport, RI
- Part-time
- Residential
- Computer skills
- 1 year
Quick Apply
Front Desk Agent - Providence Marriott Downtown
Providence Marriott Downtown —Providence, RI
- $18 - $19 an hour
- Weekends as needed
- Microsoft Word
- Computer literacy
- Hotel
Quick Apply
Front Desk Agent (Evenings 3p-11p)
Newport Harbor Hotel —Newport, RI
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
9d
Front Desk Receptionist/Medical Receptionist - Full Time
West Bay Eye Associates —Warwick, RI
- Full-time
- Communication skills
- Entry level
- Under 1 year
Quick Apply
9d
Front Desk Specialist Part Time
Ortho Rhode Island —Warwick, RI
- $17.85 - $22.30 an hour
- Part-time
- Spanish
- Microsoft Excel
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent
Hyatt Place Warwick Providence Airport —Warwick, RI
- Part-time
- Background check
- Hotel
- Entry level
- Paid holidays
- Health insurance
Quick Apply
8d

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front desk agent jobs near somerset ma

Front Desk Agent

Hilton Providence -
Providence, RI

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Job Details

Part-time | Full-time
7 days ago

Benefits

Paid holidays
Disability insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Access control systems
Visitor query response
Computer operation
Hotel and accommodations payment processing
Physical security log maintenance
Cash amount verification
Fire safety
Hotel policy compliance
Email customer support
Maintaining an organized workspace
Sales transaction processing
Phone communication
Greeting customers
Client inquiry handling
Filing
Cash drawer securing
Answering guest questions
Mail distribution
Phone call screening
Financial issue resolution
Invoice processing
High school diploma or GED
Mail management
Accounting
Hotel emergency procedures
Mail processing
Billing issue inquiries
Hotel and accommodations guest complaints handling
Communication skills
Entry level

Full Job Description

Job Overview

The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors.

What You'll be doing

Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check-in process, verify reservations, and provide necessary information about the facility's services, amenities, and policies.
Check-Out and Payment Processing: Handle check-out procedures, process payments, and issue invoices or receipts as needed. Ensure accuracy in billing and resolve any payment-related queries.
Phone and Email Communication: Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required. Respond to emails and inquiries promptly and professionally.
Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system.
Guest Services: Assist guests with requests such as room changes, additional amenities, directions, and local recommendations. Address and resolve guest complaints or concerns in a timely and courteous manner.
Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable.
Security and Access Control: Monitor access to the premises, issue visitor badges or passes, and ensure security protocols are followed. Collaborate with security personnel when necessary.
Cash Handling: Handle cash transactions accurately and securely. Maintain an organized cash drawer and reconcile transactions at the end of each shift.
Multi-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks.
Collaboration: Work closely with other departments such as housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction.
Emergency Response: Follow established procedures for emergency situations, such as fire alarms or medical emergencies. Provide assistance to guests and staff as needed.

Skills and Abilities:

High school education or equivalent experience. Strong guest service orientation, basic accounting skills, and familiarity with hospitality industry practices preferred. Ability to remain calm and professional under pressure. Proficiency in operating a computer, calculator, phone and other office equipment. Excellent communication skills, both written and verbal, with good organizational and efficient time management skills.

Working Conditions & Physical Effort:

Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.

Benefits:

Benefits for Full Time employees may include:

Health, Dental and Vision Insurances
Disability Insurances
Supplemental Life Insurances
Flexible Spending Accounts
401(k) Retirement Plan with company match
Paid Time Off, Vacation and Holidays
Employee Assistance Program
AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!

*Benefits vary by location*

Part-Time Benefits Also Available!

EEO/VET/DISABLED

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

front desk agent jobs in somerset ma

Front Desk Agent

Front Desk Medical Receptionists

Guest Service Representative

Front Desk Concierge

Front Desk Supv

Front Desk Agent

Front Desk Agent

Hotel Front Desk Supervisor

Public Safety Mont-Front Desk

Front Desk Associate

Front Desk Agent/Night Auditor

Front Desk Receptionist and Office Coordinator

Front Desk/Guest Service Agent

Front Desk Receptionist

Front Desk Agent

Front Desk Agent - Providence Marriott Downtown

Front Desk Agent (Evenings 3p-11p)

Front Desk Receptionist/Medical Receptionist - Full Time

Front Desk Specialist Part Time

Guest Service Agent

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