Top 13 Author Jobs in South Bend, In

Customer Service Specialist
Hubot CDMO | Tri-Pac, Inc. —South Bend, IN
- $50,000 - $70,000 a year
- Full-time
- 5 years
- Mid-level
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
8d
Designer 1 Elkhart
Thermo Bond Buildings —Elkhart, IN
- Full-time
- ERP systems
- Office
- Microsoft Office
- Disability insurance
- Health insurance
2d
AEM Developer II
Tire Rack —South Bend, IN
- $70,000 - $80,000 a year
- Full-time
- Hybrid work
- Computer Science
- Mid-level
- Java
Operations Training Manager Elkhart
Thermo Bond Buildings —Elkhart, IN
- Full-time
- Mid-level
- Office
- Ability to lift 50 pounds
- Disability insurance
- Health insurance
2d
Postdoctoral Research Associate
University of Notre Dame —Notre Dame, IN
- Full-time
- Analysis skills
- University
- Doctor of Philosophy
Quick Apply
Prefabrication Assembly PM Elkhart
Thermo Bond Buildings —Elkhart, IN
- Overtime
- No experience needed
- Outdoor work
- Entry level
- Disability insurance
- Health insurance
Application Specialist Care Ingredients
CHT USA Inc. —Cassopolis, MI
- $86,400 - $140,400 a year
- Full-time
- Microsoft Outlook
- Customer service
- Presentation skills
- Health insurance
- Dental insurance
Quick Apply
Casting 1 PM Elkhart
Thermo Bond Buildings —Elkhart, IN
- Overtime
- Office
- High school diploma or GED
- Cleaning
- Disability insurance
- Health insurance
Structured Cabling Subject Matter Expert Elkhart
Thermo Bond Buildings —Elkhart, IN
- Full-time
- 7 years
- Office
- Training & development
- Disability insurance
- Health insurance
2d
Production Manager Elkhart
Thermo Bond Buildings —Elkhart, IN
- Full-time
- ERP systems
- Master's degree
- Bachelor's degree
- Disability insurance
- Health insurance
Tech Advisory, Data Engineering Manager
Crowe —South Bend, IN
- $115,000 - $184,000 a year
- Full-time
- Computer Science
- 5 years
- AWS
Quick Apply
Casting Supervisor Elkhart
Thermo Bond Buildings —Elkhart, IN
- Full-time
- Mid-level
- Forklift
- Construction experience
- Disability insurance
- Health insurance
2d

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Customer Service Specialist

Hubot CDMO | Tri-Pac, Inc. -
South Bend, IN

Quick Apply

Job Details

Full-time
$50,000 - $70,000 a year
8 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

Managing customer accounts
Customer communication
Account management

Full Job Description

Customer Service Specialist, Inc. South Bend, Indiana | Full-Time

On-Site Reports to: Director of Operations

This position is not eligible for visa sponsorship.

About Hubot

Hubot, Inc. is an FDA-registered contract development and manufacturing organization (CDMO) specializing in liquids, semi solids and aerosol filling for global pharmaceutical and personal care brands including Fortune 500 clients. We develop and manufacture products that reach consumers across the world, and our analytical laboratory is central to making that happen safely, accurately, and on time.

4.8 Glassdoor | 4.7 Indeed | 95% Employee Recommendation Rate

The Opportunity

A Customer Service Specialist oversees and coordinates all customer needs in the organization including processing customer orders, managing all new product lines including Bill of Material (BOM) creation, and daily communication with Hubot's operation teams.This isn't a support-desk role; you'll be the single point of accountability for your customers' orders across their entire lifecycle.

Why Hubot

Growth-Stage Opportunity We're forecasting 25–30% year-over-year revenue growth through 2030. This is a rare chance to join a scaling CDMO where your contributions directly shape laboratory capabilities not just maintain them.

Real Client Impact You'll work on products that ship to Fortune 500 pharmaceutical and personal care brands. Your analytical work isn't academic it releases product, supports regulatory submissions, and protects patients and consumers.

Regulated Industry Depth Our laboratory operates under FDA 21 CFR 210/211, ISO 13485, ISO 9001, ISO 14001 and ISO 22716 cGMP standards. You'll sharpen expertise in frameworks that are valued across the global pharmaceutical and personal care supply chain.

Ownership Over Systems, Not Just Instruments You'll hold supervisory sign-off authority in LIMS, author the SOPs your team works from, and drive method development from concept through validation with real technical autonomy.

A Defined Path Forward We promote from within. Strong performers move into Principal Chemist, Method Development Lead, and ultimately Analytical Sciences Manager with mentorship from senior technical leadership and visibility across client programs from day one.

What You'll Own

Order Lifecycle Management

- Receive and process customer purchase orders

- Push orders into production and track them through to completion

- Coordinate documentation and shipping to ensure on-time delivery

- Maintain and manage production schedules, adjusting as priorities shift

⭐Customer Relationship Management

Serve as the primary point of contact for your accounts — daily and weekly touchpoints, calls, and check-ins
Resolve issues fast and calmly: quality concerns, delays, urgent changes, escalations

⭐Reporting & Cross-Functional Collaboration

Generate and review open-order, consumption, and status reports
Keep accurate logs of open items, batching activity, and outstanding actions
Work closely with production, quality, procurement, and finance to keep orders on track
Support inter-departmental initiatives as needed

⭐What Makes You a Fit ?

Excellent communication — clear and composed with customers, even under pressure
High organization — able to manage multiple accounts and details simultaneously without dropping the ball
Flexibility & adaptability — thrives when priorities shift and urgent requests come in
Comfort with fast-paced, sometimes chaotic environments
A problem-solving mindset — you find the fix, not just the issue

⭐Background We're Looking For

5+ years of experience in customer service or account management of large accounts in healthcare,pharma space (either background is welcome — account management strongly encouraged)
Experience managing multiple clients/accounts at once
Familiarity with order processing or operations workflows
Industry experience is a nice-to-have, not a requirement — we welcome transferable experience from fast-paced operational environments (e.g., pharma,cdmo automotive, manufacturing, logistics)
Bachelor's degree in Business Management or equivalent work experience

⭐Important to Know Before You Apply :

This is an on-site role — there is no remote or hybrid option
Must be authorized to work in the United States without sponsorship

What We Offer

Competitive base salary commensurate with experience
Medical, dental, and vision insurance
401(k) with company contribution
Paid time off and holidays

Website: www.hubot.us

Hubot, Inc. is an Equal Employment Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Pay: $50,000.00 - $70,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Vision insurance

Experience:

client account management: 4 years (Required)

Ability to Commute:

South Bend, IN 46628 (Required)

Work Location: In person

Quick Apply

Refine Your Search

author jobs in south bend, in

Customer Service Specialist

Designer 1 Elkhart

AEM Developer II

Operations Training Manager Elkhart

Postdoctoral Research Associate

Prefabrication Assembly PM Elkhart

Application Specialist Care Ingredients

Casting 1 PM Elkhart

Structured Cabling Subject Matter Expert Elkhart

Production Manager Elkhart

Tech Advisory, Data Engineering Manager

Casting Supervisor Elkhart

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