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receiving supervisor jobs near south bend, in

Assistant Clinic Manager

Golden Steps ABA -
Mishawaka, IN

Quick Apply

Job Details

Full-time

Benefits

Paid training
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Opportunities for advancement
Paid sick time

Qualifications

Healthcare onboarding training
Employee onboarding
Incident reporting compliance
Fire safety
Client onboarding
Maintaining an organized workspace
Clinical compliance checks
Clinical incident reports
Team leadership
Operations coordination
Staff scheduling
Greeting customers
Parent collaboration
HIPAA
Team scheduling
Mid-level
Parent communication
Preparing medical treatment area
Team development
Store opening/closing procedures
Employee attendance management
Professional development support
Mentoring
Vendor communication
Organizational skills
Leading team collaboration initiatives
Working with families
New hire orientation
Inventory replenishment
Safety records management

Full Job Description

#1 Referred ABA Company by BCBAs and RBTs!

Who we are:

Golden Steps ABA is on a mission to change lives—one step at a time. We’re not just building a team; we’re creating a community where inclusion, impact, and growth are the norm for our teammates and our patients. If you're ready to take the next step forward and want to be part of a crew that celebrates heart, hustle, and high standards, come thrive with us.

Why You’ll Love Working with us:

Unmatched Culture
Connection is at the heart of who we are. Whether we’re sharing laughs at team outings, enjoying monthly lunches, or celebrating milestones together, we make time to connect, have fun, and grow as one team.
Diversity & Inclusion
We thrive on different perspectives. Our strength lies in the unique experiences of our team — fostering a collaborative, inclusive space where everyone’s voice matters.
Growth & Advancement
We don’t just hire — we invest. With a “hire-to-retire” mindset, we offer clear career paths, professional development, and advancement opportunities at every stage.
Support for Continuing Education
Your goals matter. That’s why we provide tuition discounts, CME libraries, RBT training, university discounts, ongoing mentorship and paid training. We’re helping you level up your skills and chase your career dreams.
Benefits and Perks Created to Support You
Enjoy competitive PTO, paid sick leave, health/dental/vision coverage, and a 401K with match — because great work deserves great benefits.

The Assistant Clinic Manager (ACM) supports day-to-day operations in the ABA clinic to ensure a safe, organized, and efficient environment for staff, clients, and families. This role works closely with the Clinic Manager, Clinical Director, RBTs, BCBAs, and administrative teams to maintain high operational standards, ensure schedule accuracy, support staff and families, and uphold all Golden Steps ABA policies.

This is a hands-on leadership support position requiring strong communication, organization, and problem-solving skills.

Key Responsibilities

1. Clinic Operations Support

Assist in daily clinic opening and closing procedures
Maintain clinic organization, cleanliness, and safety standards
Support and reinforce clinic schedules, attendance tracking, and room assignments
Ensure therapy rooms and materials are prepared daily
Monitor supply levels and restock as needed
Assist with facility maintenance requests and vendor coordination
Ensure completion of daily logs, safety checks, and required compliance documentation

2. Staff Support & Coordination

Support the Clinic Manager with RBT scheduling, shift coverage, and daily staff flow
Help coordinate staff rotations, lunches, and breaks
Assist with welcoming, onboarding, and orienting new RBTs
Provide ongoing support to staff to maintain a positive clinic culture
Assist with implementing staff appreciation and team-building activities

3. Client & Family Support

Greet families and provide warm, professional communication
Assist with the onboarding and orientation of new clients entering clinic-based services
Support parent questions and clinic navigation
Facilitate smooth transitions between therapy sessions and rooms
Assist with obtaining required forms, consents, and documentation

4. Scheduling & Attendance Monitoring

Assist Clinic Manager with daily schedule and attendance review
Track cancellations and same-day changes
Communicate schedule adjustments to staff and clinical teams
Assist with coordinating make-up sessions when appropriate
Monitor session utilization and notify leadership of attendance concerns

5. Compliance & Documentation

Maintain clinic binders, posted compliance materials, and required documentation
Assist with collecting staff certifications, CPR/First Aid status, and training records
Support timely completion of incident reports and proper documentation procedures
Reinforce compliance with Golden Steps ABA policies, HIPAA, and safety protocols

6. Safety & Emergency Readiness

Assist with safety drills (fire, lockdown, elopement, medical)
Ensure crisis materials and emergency supplies are adequately stocked
Support Clinical Director and Clinic Manager during safety or behavioral incidents
Maintain documentation required for licensing or internal audits

7. Collaboration With Clinical Team

Support coordination between BCBAs, Clinical Directors, and RBTs
Help organize BCBA overlap schedules within the clinic
Assist with parent meeting coordination and communication
Reinforce behavioral expectations and clinic-wide initiatives

8. Leadership & Professional Conduct

Model professionalism and communicate respectfully at all times
Maintain confidentiality and HIPAA compliance
Assist in problem-solving daily challenges
Provide support and accountability among clinic staff
Maintain flexibility to meet evolving clinic needs

Quick Apply

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