To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements list below are representative of the knowledge, education, skills and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
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Maintain accurate records of the City of South Bend's water distribution system assets, including updating and revising distribution maps in electronic, paper, GIS, and asset management systems (CityWorks).
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Assist the Manager of Water Loss & Cross Connection with current and future projects related to water distribution system operations and asset management.
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Respond to inquiries and prepare correspondence for title companies, realtors, contractors, and the public regarding water and sewer service connections.
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Coordinate with fire protection firms, contractors and utility personnel to witness and document water main pressure test, hydrant flow tests, and related field activities.
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Perform field investigations to locate, measure, verify and document water distribution assets; hand draw and update paper maps, records, and supporting documentation as needed.
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Issue water service line disconnection permits and maintain associated records.
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Issue hydrant usage permits. Coordinate with the Backflow Division account for water loss.
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Process water tap work orders including collecting associated fees and supporting documents. Coordinate scheduling activities with managers of Construction & Maintenance and Meter Services
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Utilize and maintain information within various software applications, databases, spreadsheets, mapping systems, and asset management programs.
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Assist with initiating, processing and tracking Indiana 811 locate requests and submitting traffic control and excavation permits as required.
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Assist with maintaining service line material inventories, records, and related documentation.
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Interact professionally and effectively with customers, contractors, coworkers, government agencies, and the public, exercising tact, diplomacy and sound judgment.
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Manage multiple assignments, prioritize workload, make informed decisions, and work effectively both independently with minimal supervision and collaboratively as an engaged member of a team.
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Comply with all applicable safety policies, procedures and regulations while promoting a safe work environment.
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Perform other duties as assigned or apparent.
SUPERVISION EXERCISED:
N/A
KNOWLEDGE/ABILITY:
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Cartograph training and experience is preferred.
Proficiency in the use of computer databases, spreadsheets, and related software applications. Strong working knowledge of Microsoft Office Suite, Microsoft Project, Excel, Geographic Information Systems (GIS), and Computerized Maintenance Management Systems (CMMS). Ability to learn and effectively utilize newly implemented software programs and technologies.
Ability to read and interpret technical drawings, construction plans, utility maps, project drawings, and as-built plans.
Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, engineering documents, and governmental regulations.
Ability to prepare reports, business correspondence, technical documentation, and procedural manuals.
Ability to effectively present information and respond to questions from managers, customers, contractors, governmental agencies, and the general public.
Ability to perform mathematical calculations involving percentages, proportions, area, circumference, volume, and other quantitative measurements. Ability to apply concepts of basic algebra and geometry.
Ability to apply practical and common-sense reasoning to carry out instructions furnished in written, oral, diagrammatic, or electronic form. Ability to solve problems involving multiple variables in standardized and non-standardized situations.
Ability to establish and maintain effective working relationships with coworkers, contractors, customers, and the public.
Strong organizational, time management, analytical, and problem-solving skills with the ability to prioritize multiple assignments and meet deadlines.
EDUCATION / QUALIFICATIONS:
Bachelor's degree from a four-year college or university and 1-2 years of related experience and/or training in public administration, environmental sciences, sanitary engineering, or GIS; or equivalent combination of education and experience.
Background with specific technical knowledge of water distribution systems or sewer networks.
CERTIFICATES, LICENSES, REGISTRATIONS
Valid Driver's License
EQUIPMENT:
Laptop, tablet, printer/copier, measuring wheel, scale rules, drafting equipment
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The position requires a combination of standing, walking, and sitting each day. Employees must frequently use their hands to finger, handle, or feel objects and regularly reach with hands and arms throughout the workday. The ability to communicate effectively through talking and hearing is required. Occasional stooping, kneeling, crouching, crawling, climbing, and balancing may be required.
This position requires the ability to exert force and lift or move objects of varying weights. Employees may frequently lift or move up to 10 pounds and regularly lift or move up to 25 pounds. Occasional lifting or moving of objects weighing up to 50 pounds may be required. Lifting or moving objects weighing more than 50 pounds is generally not required for this position.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. These visual requirements are necessary to safely and effectively perform the essential functions of the position.
WORK ENVIRONMENT:
The work environment for this position is generally characterized by moderate levels of activity and exposure to a variety of environmental conditions. Employees may occasionally be exposed to wet or humid conditions, moving mechanical parts, high or precarious places, airborne particles, and outdoor weather conditions. Work is typically performed in a setting that requires awareness of surroundings and adherence to established safety practices when working around equipment or in changing environmental conditions.
The noise level in the work environment is generally moderate, comparable to a business office with computers, printers, and light traffic. Employees should be able to work effectively in an environment with routine background noise while maintaining attention to detail, communicating with coworkers and the public, and performing job duties safely and efficiently.
UNION AFFILIATION:
N/A
REQUIRED:
Pre-Employment Drug Screening
Background Check
DISCLAIMER:
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. The City of South Bend is an at-will employer.
Essential Duty: Uphold Core Values
All employees of the City of South Bend are expected to uphold and actively demonstrate the City's Core Values in their daily work, which are summarized below:
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Excellence – Deliver high-quality service and strive for continuous improvement.
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Accountability – Take ownership of responsibilities and outcomes.
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Innovation – Seek creative solutions and embrace new ideas.
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Inclusion – Promote a respectful, equitable, and welcoming environment.
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Empowerment – Support and encourage others to grow and succeed.
This duty is fundamental to fostering a positive workplace culture and delivering exceptional public service. These values shape our culture, inform our decisions, and inspire our work every day.
Equal Employment Opportunity & Diversity Statement
The City of South Bend is an equal opportunity employer. We do not discriminate or tolerate harassment based on race, color, religion, age, sex, national origin, disability, genetic information, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law. Employment decisions are based on qualifications, merit, and organizational needs. We value and celebrate diversity and are committed to fostering an inclusive workplace for all employees.
