Top 459 Service manager Jobs in South Elgin, Il

Manager - IT Service Desk
United Airlines —Arlington Heights, IL
- $102,220 - $133,194 a year
- Full-time
- Mid-level
- Office
- 3 years
- Paid holidays
- Disability insurance
Customer Service Lead
Advanced Purification Engineering Corporation —Rosemont, IL
- $110,000 - $130,000 a year
- Full-time
- Hybrid work
- Bachelor of Science
- Mid-level
- Supervising experience
- Dental insurance
- Paid time off
Quick Apply
Residential Service Manager
Confidential —Mundelein, IL
- $35 - $37 an hour
- Full-time
- Mid-level
- Residential
- 3 years
- Health savings account
- Health insurance
Quick Apply
Lawn Care Service Manager
Turf Care Enterprises —Lake Barrington, IL
- From $60,000 a year
- Full-time
- Spanish
- Clean driving record
- Military
- Profit sharing
- Paid training
Quick Apply
Strategic Account Manager, Manufacturing Install Base | ERP, EAM, Field Service Management
IFS —Itasca, IL
- $130,000 - $160,000 a year
- Full-time
- Hybrid work
- Up to 50% travel
- 5 years
- Data analysis skills
- Paid holidays
- Health insurance
Quick Apply
Division Service Manager - Chicago, IL
Meyer Laboratory LLC —Wood Dale, IL
- Recruiting
- Manufacturing
- Senior level
- Mileage reimbursement
- 401(k) matching
Quick Apply
Established Account Manager, Manufacturing - ERP, EAM, Field Service Management
IFS —Itasca, IL
- $135,000 - $160,000 a year
- Full-time
- Hybrid work
- Up to 50% travel
- 5 years
- Data analysis skills
- Paid holidays
- Health insurance
Quick Apply
Technical Services Manager
Main Event Entertainment —Warrenville, IL
- $64,543 - $75,933 a year
- Weekends as needed
- Mid-level
- 3 years
- Leadership
- Disability insurance
- Dental insurance
5d
HVACR Ductless Service Advisor
Gustave A Larson Company —Arlington Heights, IL
- $67,000 - $95,000 a year
- Full-time
- Mid-level
- Assembly
- In-person
Quick Apply
Residential HVAC Service Manager
Temperature Service Company, Inc. —Elk Grove Village, IL
- $90,000 - $120,000 a year
- Full-time
- Serving
- Management
- 5 years
- Paid holidays
- Health insurance
Quick Apply
Aftermarket Sales Manager
Processing Technologies International, LLC —Aurora, IL
- $95,000 - $120,000 a year
- Full-time
- Background check
- Microsoft Excel
- Management
- Health insurance
- Dental insurance
Quick Apply
Service Manager - Plumbing, Sewer, and Septic
Tidy Tank Plumbing, Sewer, and Septic —Crystal Lake, IL
- $100,000 - $150,000 a year
- Full-time
- Background check
- Management
- Sales
- Paid holidays
- Health insurance
Quick Apply
8d
Residential Service Manager
TLC Management Co. —Naperville, IL
- $30 - $40 an hour
- Inventory management
- Sanitation
- Mid-level
- Wellness program
- Paid parental leave
Quick Apply
Operations Manager
MedSpeed —Elmhurst, IL
- $80,000 - $95,000 a year
- Full-time
- Background check
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Category Manager - Maintenance & Services
Infosys BPM Limited —Chicago, IL
- Full-time
- Hybrid work
- PMP
- 3 years
- Bachelor's degree
- 401(k)
Quick Apply
8d
Category Manager - Maintenance & Services
Infosys BPM Limited —Chicago, IL
- Full-time
- Hybrid work
- PMP
- 3 years
- Bachelor's degree
- 401(k)
Quick Apply
8d
Client Service Manager - Multinational Inbound Small Business
Gallagher —Rolling Meadows, IL
- $61,500 - $102,500 a year
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
11d
Store Manager Blufox Mobile- Dekalb
Blufox Mobile —DeKalb, IL
- $65,000 - $85,000 a year
- Weekends as needed
- Spanish
- Inventory management
- Merchandising
- Paid training
- Health insurance
Quick Apply
Assistant Store Leader
Mariano's —Park Ridge, IL
- $60,900 - $72,500 a year
- Full-time
- Merchandising
- Sanitation
- Maintenance
Dynamics 365 (D365) Customer Service Technical Lead
AAOS —Rosemont, IL
- $83,000 - $86,000 a year
- Full-time
- Hybrid work
- Spanish
- Computer Science
- Mid-level
- Health savings account
- Health insurance
Quick Apply

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service manager jobs near south elgin, il

Manager - IT Service Desk

United Airlines -
Arlington Heights, IL

Apply Now

Job Details

Full-time
$102,220 - $133,194 a year

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Employee assistance program
Vision insurance

Qualifications

Managing technical support teams
Managing teams in a customer support role
Team leadership
Employee relationship building
Frontline customer support management
Bachelor's degree
Technical troubleshooting support

Full Job Description

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.

Come join us to create what’s next. Let’s define tomorrow, together.

Description

United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.

Job overview and responsibilities

The Manager - DT Service Desk is responsible for scheduling appropriate staffing levels for 24x7x365 shift coverage. Ensures tools are in place to meet service level agreements and customer satisfaction goals. The manager tracks performance metrics and proactively seeks ways to improve operations, maintains Standard Operation Procedures, and ensures IT processes are well-integrated, documented, and socialized with the team. Also, the manager designs and implements training curriculums for Service Desk analysts and affiliated support groups; collaborates and participates in strategic initiatives to improve efficiency and increase productivity.

Review and improve processes as part of a continuous improvement environment
Solicit team member feedback on improvements and take action to implement those ideas
Coach, train and develop team members to deliver exceptional customer service while meeting operational metrics
Develop partnerships with internal customers, work to understand their needs, and support their business objectives
Serve as the Subject Matter Expert on projects involving Digital Technology support and tools to ensure efficient usage
Provide team support for provisioning and de-provisioning access, maintaining shift schedules, and time reporting
Promptly and efficiently resolve customer service escalations, including being proactive by ensuring that knowledge documents are updated to avoid issue reoccurrence.

Qualifications

What’s needed to succeed (Minimum Qualifications):

Bachelor's degree in IT, Business Administration, or relevant field of study
Leadership/Team Management experience
3+ years of experience in Help Desk or Call Center Operations
Ability to work a 24x7x365 schedule fully onsite in Arlington Heights, IL
Ideal candidates possess all the above plus airline industry experience
Remains calm under pressure and maintains composure in times of high stress
Excellent planning, organization, problem-solving, and analytical skills
Strong written and verbal communication skills with the ability to adjust to the audience
Demonstrate good relationship and performance management skills
Exceptional customer service and service mindset
Must possess excellent interpersonal skills
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

Master's degree or 6 years of relevant work experience
Project Management experience
ITIL Certified
Experience with ServiceNow and Cisco technologies
2+ years lead or supervisor of a technical support team
5+ years of work experience in Information Technology, preferably in a Service Desk/Help Desk Environment
Global operation experience
Automation experience

The base pay range for this role is $102,220.00 to $133,194.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.

You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.

United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact [email protected]

Apply Now

Refine Your Search

service manager jobs in south elgin, il

Manager - IT Service Desk

Customer Service Lead

Residential Service Manager

Lawn Care Service Manager

Strategic Account Manager, Manufacturing Install Base | ERP, EAM, Field Service Management

Division Service Manager - Chicago, IL

Established Account Manager, Manufacturing - ERP, EAM, Field Service Management

Technical Services Manager

HVACR Ductless Service Advisor

Residential HVAC Service Manager

Aftermarket Sales Manager

Service Manager - Plumbing, Sewer, and Septic

Residential Service Manager

Operations Manager

Category Manager - Maintenance & Services

Category Manager - Maintenance & Services

Client Service Manager - Multinational Inbound Small Business

Store Manager Blufox Mobile- Dekalb

Assistant Store Leader

Dynamics 365 (D365) Customer Service Technical Lead

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What will help you propel from the pack (Preferred Qualifications):

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