Top 267 Operations supervisor Jobs in South Miami, Fl

Contact Center, Supervisor of Operations
Windstar Cruises —Miami, FL
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Supervising experience
- Health savings account
- Paid holidays
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Manager, City Operations
Zoox —Miami, FL
- $144,000 - $198,000 a year
- PMP
- Bachelor's degree
- Travel
- Health insurance
- Paid time off
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11d
Field Operations Supervisor / Старший по объектам — Cleaning Company | Русский + English обязательно
ALL HANDY HANDS GROUP —Miami, FL
- $50,000 - $55,000 a year
- Full-time
- English
- Mid-level
- Office
- Tuition reimbursement
- Professional development assistance
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11d
Operations Management
Crew Life at Sea —Miami, FL
- $15 an hour
- 18 years or older
- English
- Entry level
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Mobile Operations Manager (Automotive Keys)
KeyMe —Miami, FL
- From $65,000 a year
- Full-time
- Background check
- Spanish
- Clean driving record
- Paid training
- Health savings account
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Property Maintenance & Operations Manager for UHNWI
Confidential —Coral Gables, FL
- From $85,000 a year
- Full-time
- Carpentry
- Background check
- Spanish
- Health insurance
- Dental insurance
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10d
Pharmacy Operations Manager - FT - Days - Memorial Specialty Pharmacy
Memorial Healthcare System —Miramar, FL
- Full-time
- Customer service
- 3 years
- Analysis skills
Production & Operations Supervisor
Falcon Farms, Inc —Doral, FL
- $45,000 - $55,000 a year
- Full-time
- Spanish
- English
- Mid-level
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8d
Landscape Operations Manager
SFM Services —Miami, FL
- $85,000 - $97,000 a year
- Online Application
- Background check
- Spanish
- Clean driving record
- Health insurance
- Dental insurance
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Manager, ATC Operations
Atlas Air —Miami, FL
- $94,000 - $126,500 a year
- Weekends as needed
- Bachelor of Science
- Writing skills
- Analysis skills
- Health insurance
- Dental insurance
Operations Manager - 2nd Shift
Lineage Logistics —Hialeah Gardens, FL
- Weekends as needed
- Customer service
- Team management
- Organizational skills
- Disability insurance
- Health insurance
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Manager, ATC Operations
Atlas Air —Miami, FL
- $94,000 - $126,500 a year
- Weekends as needed
- Bachelor of Science
- Writing skills
- Analysis skills
Operations Manager | Real Estate
RGT Home Experts —Aventura, FL
- $70,000 - $75,000 a year
- Full-time
- Hybrid work
- Spanish
- Google Workspace
- English
- Health insurance
- Paid time off
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Warehouse Operations Manager
LOGISTICS PLUS INC —Hialeah, FL
- Extended hours
- Spanish
- Customer service
- Ability to walk for extended periods
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8d
Restaurant Operations Manager
Waffle House —Florida City, FL
- $63,000 - $80,000 a year
- Full-time
- English
- US work authorization
- In-person
- Paid training
- Paid parental leave
8d
OFFICE MANAGER/ACCOUNTING & OPERATIONS
G.A.F. EQUIPMENT, INC. —Hialeah, FL
- $20 - $25 an hour
- Full-time
- Mid-level
- Office
- Analysis skills
- Health insurance
- 401(k)
Quick Apply
11d
Restaurant Operations Manager
Waffle House —Homestead, FL
- $63,000 - $80,000 a year
- Full-time
- English
- US work authorization
- In-person
- Paid training
- Paid parental leave
8d
Operations Manager
Allied Cement —Miami, FL
- $110,000 - $140,000 a year
- Extended hours
- Background check
- Spanish
- Clean driving record
- Paid holidays
- Dental insurance
Quick Apply
Operations Manager
LifeSpan medicine —Miami, FL
- $95,000 - $110,000 a year
- Weekends as needed
- Hybrid work
- Mid-level
- Organizational skills
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
12d
Associate Manager, Service Desk and Operations
Sandy Hook Promise —Miami, FL
- $56,000 - $66,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Office
- Paid parental leave
- Paid holidays
Quick Apply

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operations supervisor jobs near south miami, fl

Contact Center, Supervisor of Operations

Windstar Cruises -
Miami, FL

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Job Details

Full-time

Benefits

Health savings account
Paid holidays
Health insurance
Dental insurance
Flexible spending account
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Pet insurance

Qualifications

Employee onboarding
Knowledge management
Operational analysis
AI use case identification
Performance improvement leadership
Team member evaluation
Microsoft Excel
Microsoft Outlook
Database maintenance
Project management experience in technology
Phone communication
Tooling
Workflow management (operations management method)
Operations coordination
Coaching
Operations transformation
Performance feedback (performance evaluation method)
Metrics Reporting
User training (technical support)
Digital transformation
Team development
Documentation tools
Supervising experience
Recruiting
Microsoft Teams
Leading team collaboration initiatives
Management reporting
Managing projects
Operational excellence initiatives
Process improvement planning

Full Job Description

Awarded World’s Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht style experience and unique voyages to the world’s best small ports and hidden harbors. Its three sailing yachts and four all-suite yachts carry just 148 to 342 guests and cruise around the world. Our mission is to imagine and deliver personalized and immersive experiences 180 degrees from ordinary. We enrich people’s perspective through inspired travel.

Our Mission: Enriching Lives Through Travel

Our Values: Guest Obsessed, Open and Inviting, Fun-Loving and Focused, Light-Hearted and Genuine, Casual Yet Polished, Safe and Responsible.

We are currently seeking a Supervisor of Operations to play a critical leadership role within the Vacation Planning department, oversee the day-to-day performance, development, and operational excellence of the Operations team. This position is responsible for managing the full booking lifecycle — from reservation creation through voyage close — while ensuring accuracy, efficiency, and a seamless guest experience at every touchpoint.

As Windstar Cruises advances its contact center modernization, this role will serve as a key operational steward of that transformation. The Supervisor of Operations will work at the intersection of people, process, and technology — partnering closely with the AI & Technology team to support the deployment of AI-assisted workflows, ensuring the team is trained and equipped to work alongside intelligent tools, and helping to identify automation opportunities that elevate team capacity without compromising the luxury service standard Windstar is known for.

This is a hands-on leadership role that combines tactical oversight with a forward-looking mindset — a leader who can manage today’s booking operations while actively contributing to the future state of the department.

Full-time position available to work in a hybrid-model from Miami metro area, or remotely as long as you live in one of these states:

AR, AZ, FL, LA, MN, TX, and WI.

People Leadership & Team Development

Lead, coach, and develop the Operations team to consistently deliver accurate, high-quality booking processing in alignment with company KPIs and service standards.
Partner with Guest Services Management and HR on recruitment, onboarding, performance evaluations, and improvement planning for Operations staff.
Build a positive, accountable team culture that supports individual growth and collective performance, including ongoing skill development as the department evolves.
Deliver training and continuing education for the team, including onboarding to new systems, AI tools, and updated workflows as they are introduced.
Monitor individual and team performance, providing real-time coaching and structured improvement plans as needed.

Operations Execution & Booking Oversight

Oversee end-to-end booking processing from reservation creation through voyage close, ensuring accuracy across documentation, invoicing, manifests, accounting, and communications.
Coordinate across departments — including Reservations, Groups, Accounting, Air, and shipboard teams — to facilitate smooth booking and voyage operations.
Maintain oversight of Irregular Operations and Redeployments, ensuring timely communication and resolution for affected guests and internal teams.
Support creation, organization, and archiving of operational communications including Itinerary Change Notifications, Charter Moves, and Irregular Operations letters.
Coordinate phone and email coverage to ensure operational continuity, and provide backup support to the main queue and lead lines as needed.
Ensure that operations procedures, policies, and reference materials are current, clearly documented, and accessible on the Guest Services intranet and company systems.

AI Integration & Technology Stewardship

Partner with the AI Lead to support the adoption and effective use of AI-assisted tools across the Operations team, including workflow automation and intelligent booking support.
Serve as an operational champion for new technology implementations — translating system changes into team-ready training, clear documentation, and confident adoption.
Proactively identify repetitive, manual, or high-volume tasks within the operations workflow that are candidates for automation or AI augmentation, and surface recommendations to management.
Support the team in building comfort and proficiency working alongside AI tools, ensuring staff understand where human judgment and oversight remain essential.
Collaborate with the Cresta AI Admin Lead and relevant technology partners (Seaware and other integrated systems) to provide operational input on system enhancements and flag issues impacting booking accuracy or throughput.

Reporting, Analysis & Process Improvement

Provide management with regular reporting on team performance, processing volumes, quality metrics, and operational trends.
Identify process gaps and inefficiencies, recommending and helping to implement solutions that improve throughput, accuracy, and the guest experience.
Lead or contribute to project management initiatives related to operations systems, database maintenance, and workflow development.
Support cross-functional initiatives as directed by the Manager of Operations, including departmental planning, audits, and special projects.

Experience

2+ years of contact center or reservations operations experience in roles of increasing responsibility.
1+ year of direct supervisory or team lead experience preferred.
Demonstrated experience managing teams with varied duties and skill levels.
Experience in the travel, hospitality, or cruise industry strongly preferred.

Skills & Competencies

Strong understanding of booking lifecycle operations, reservations systems, and post-booking processing workflows.
Proficiency with reservations and operations systems; experience with Seaware preferred.
Comfort working with AI-assisted tools and genuine curiosity about how technology can improve operational performance; prior experience with AI platforms, CRM automation, or workflow tools is a plus.
Intermediate to advanced proficiency in Microsoft Office (Excel, Word, Outlook, Teams), with the ability to train others on core usage.
Strong written and verbal communication skills; able to communicate clearly with frontline staff, cross-functional partners, and senior leadership.
Excellent organizational and time management skills, with the ability to manage competing priorities in a fast-paced, evolving environment.
A proactive, solution-oriented mindset — comfortable identifying problems and bringing forward recommendations without waiting to be asked.
Deep familiarity with Windstar Cruises product, policy, and procedure (or the demonstrated ability to learn quickly).

Benefits:

For full-time employees, Windstar offers a comprehensive benefits package including: Medical, Dental & Vision; HSA & FSA; Life & Disability; Accident, Hospital & Critical Illness; Pet Insurance; Vacation, Sick Time and paid Holidays; 401(k) with Company Match; Employee Assistance Plan; Education Assistance and Employee Discounts & Travel Deals.

EEO:

Windstar is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

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Refine Your Search

operations supervisor jobs in south miami, fl

Contact Center, Supervisor of Operations

Manager, City Operations

Field Operations Supervisor / Старший по объектам — Cleaning Company | Русский + English обязательно

Operations Management

Mobile Operations Manager (Automotive Keys)

Property Maintenance & Operations Manager for UHNWI

Pharmacy Operations Manager - FT - Days - Memorial Specialty Pharmacy

Production & Operations Supervisor

Landscape Operations Manager

Manager, ATC Operations

Operations Manager - 2nd Shift

Manager, ATC Operations

Operations Manager | Real Estate

Warehouse Operations Manager

Restaurant Operations Manager

OFFICE MANAGER/ACCOUNTING & OPERATIONS

Restaurant Operations Manager

Operations Manager

Operations Manager

Associate Manager, Service Desk and Operations

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