Top 522 E commerce manager Jobs in South San Francisco, Ca

Visitor Experience (VEX) Manager
Museum of the African Diaspora —San Francisco, CA
- $75,000 - $85,000 a year
- Full-time
- Microsoft Outlook
- Ability to walk for extended periods
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
9d
Inventory and Operations Manager
Lang Antiques —San Francisco, CA
- $90,000 - $120,000 a year
- Full-time
- Google Workspace
- Mid-level
- Analysis skills
- Health insurance
- 401(k)
Quick Apply
E-commerce Office Manager - Motorcycle Parts
4into1, Inc —Hayward, CA
- $80,000 - $100,000 a year
- Full-time
- Inventory management
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
Sales Associate, Jewelry
Brilliant Earth —San Francisco, CA
- $24 - $26 an hour
- Full-time
- Background check
- ERP systems
- Fair chance
- Commuter assistance
- Paid parental leave
Quick Apply
Box Truck Driver Class C - South San Francisco
Goodwill of the San Francisco Bay —South San Francisco, CA
- From $23 an hour
- Overtime
- Pass drug screening
- Mid-level
- Clean MVR report
- Commuter assistance
- Health insurance
7h
Material Handler / Dock Helper
Goodwill of the San Francisco Bay —South San Francisco, CA
- From $18.15 an hour
- Email
- Basic math
- English
- Ability to lift 50 pounds
- Commuter assistance
- Health insurance
9h
Sales Associate, Jewelry
Brilliant Earth —Palo Alto, CA
- $24 - $26 an hour
- Full-time
- Background check
- ERP systems
- Fair chance
- Commuter assistance
- Paid parental leave
Quick Apply
E-Commerce Manager - South San Francisco
Goodwill of the San Francisco Bay —South San Francisco, CA
- $93,494.63 a year
- Email
- Background check
- Merchandising
- Pass drug screening
- Commuter assistance
- Health insurance
5h
Product Manager, Consumer E-Commerce Platform
Mill —San Bruno, CA
- $185,000 - $210,000 a year
- Computer science
- Computer Science
- 5 years
Quick Apply
Manager, Logistics
Mytra —Brisbane, CA
- $150,000 - $185,000 a year
- Full-time
- Office
- Team management
- 1 year
- Commuter assistance
- Paid holidays
Quick Apply
Assistant Manager FSQA
See's Candies —South San Francisco, CA
- Full-time
- Spanish
- 5 years
- ERP systems
- Paid time off
- Parental leave
3d
Director of E-Commerce
PAX Labs —San Francisco, CA
- $145,000 - $190,000 a year
- Remote
- Merchandising
- APIs
- Senior level
- Paid parental leave
- Health insurance
Quick Apply
2d
Customer Success Manager
Whatnot —San Francisco, CA
- $113,000 - $155,000 a year
- Full-time
- Hybrid work
- Mid-level
- Paid parental leave
- Health insurance
Plant Director
See's Candies —South San Francisco, CA
- $215,000 - $240,000 a year
- Full-time
- Engineering
- Fair chance
- Experience equivalent to degree accepted
- Paid time off
- Parental leave
Senior Product Manager, E-commerce Growth
Abbott Laboratories —Alameda, CA
- $130,700 - $261,300 a year
- Full-time
- 7 years
- Office
- Bachelor's degree
- Health insurance
- Tuition reimbursement
1d
Manager, Merchandising - Window
Quince —San Francisco, CA
- $135,000 - $155,000 a year
- Background check
- Writing skills
- Merchandising
Product Manager (Enterprise Software), B2B & B2C E-Commerce & Unified Customer Experience SaaS Platform
PhaseZero Technologies —Los Altos, CA
- Computer Science
- 5 years
- Engineering
Merchandising Manager, Travel
Quince —San Francisco, CA
- $140,000 - $160,000 a year
- Background check
- Writing skills
- Merchandising
Manager - Operations
Maersk —Hayward, CA
- $80,000 - $85,000 a year
- Full-time
- Mid-level
- Fair chance
- Communication skills
- Health insurance
- Dental insurance
14d
Senior Project Manager
Mytra —Brisbane, CA
- $140,000 - $160,000 a year
- Full-time
- Remote
- Engineering
- Travel
- Budgeting
- Commuter assistance
- Paid holidays
Quick Apply

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Visitor Experience (VEX) Manager

Museum of the African Diaspora -
San Francisco, CA

Quick Apply

Job Details

Full-time
$75,000 - $85,000 a year
9 days ago

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
Life insurance

Qualifications

Retail sales transactions
Financial forecasting
Retail customer service procedures
Computer operation
Preparation of internal financial performance reports
Team member evaluation
Sales reporting
Database systems
Microsoft Outlook
Phone communication
Team leadership
Merchandising
Managing store merchandising operations
Performance feedback (performance evaluation method)
Metrics Reporting
Research
E-commerce
Radio communication systems
Team development
Retail compliance procedures
Key Performance Indicators
Employee attendance management
Managing budgets in a finance role
Cash register operations
Attention to detail
Organizational skills
POS systems
Retail management
Time & attendance systems
monday.com

Full Job Description

Job Summary

The Visitor Experience (VEX) Manager plays a central role in overseeing the Museum’s front-of-house, retail, and visitor-facing operations. This position is responsible for managing daily admissions and store activity, supervising and supporting VEX staff, and ensuring consistent operational, financial, and security standards. Working closely with internal stakeholders, the VEX Manager supports staffing, training, merchandising, financial controls, and systems documentation to deliver a welcoming, organized, and high-quality visitor experience.

The Visitor Experience Department is the Museum’s first point of contact for the public and serves as an ambassador for the institution. Representing the Museum’s public-facing operations, the VEX Manager ensures visitors receive accurate information about exhibitions, programs, and memberships while maintaining a safe, efficient, and mission-aligned environment. This role is responsible for translating institutional direction into strong operational strategy, consistent team performance, and an exceptional on-the-ground experience for every visitor who walks through the door.

Key Responsibilities

Front of House & Visitor Operations (25%)

Oversee daily front-of-house operations, including admissions, retail, and visitor flow
Ensure consistent, high-quality customer service and a positive visitor experience
Ensure proper use of POS systems and adherence to transaction procedures
Maintain organized front-of-house and back-of-house spaces
Address minor maintenance needs and escalate larger issues to Facilities
Serve as core in-house staffing support for programs, events, and peak visitor days

Security & Safety Protocols (15%)

Enforce front door access procedures and security protocols
Ensure radios are charged and panic buttons are operational
Respond to and document security incidents according to Museum protocol, escalating as appropriate
Partner with Facilities on building-wide safety standards and emergency preparedness as they affect front-of-house operations

Staff Management & Professional Development (20%)

Supervise VEX staff during shifts, providing guidance, coaching, and issue resolution
Create and maintain staff schedules to ensure adequate coverage
Monitor attendance, punctuality, and timekeeping
Conduct regular one on ones with VEX staff to support individual development, address concerns, and maintain clear lines of communication across the team
Set and communicate clear expectations, following through on accountability, performance reviews, and corrective action in partnership with HR and leadership
Support onboarding and training for new and returning staff
Encourage professional development and adherence to VEX standards
Apply working knowledge of HR fundamentals, including break compliance, attendance reporting, and behavioral or performance review processes, in partnership with HR and leadership
Serve as a thought partner in the ongoing development of the VEX Ambassadors program, contributing to its growth and long-term direction

Store Operations & Merchandising (20%)

Maintain visual merchandising standards and overall presentation of the retail space
Research merchandising ideas, products, and trends relevant to the Museum’s bookstore and retail offerings
Place and track merchandise and supply orders
Receive, intake, and properly log incoming merchandise
Maintain accurate inventory counts and conduct audits
Update in-store signage and online store offerings in coordination with the Museum’s ecommerce platform
Partner with leadership on the operational strategy and development of the Museum’s bookstore and retail function, contributing expertise in retail execution, merchandising, and team performance

Financial Controls, Systems & Documentation (20%)

Manage day-to-day cash handling, register balancing, and discrepancy resolution
Place and manage cash change orders
Review, organize, and submit invoices
Track inventory valuation and retail-related financial data
Prepare and submit operational and financial reports
Track performance metrics to support decision-making
Report sales and attendance data to support development and marketing efforts
Manage a department-level operating budget, including tracking expenses against allocation and forecasting needs
Follow and enforce all procedures outlined in the VEX Operations Playbook
Maintain organized digital files and documentation
Cash handling records and financial reports are subject to periodic independent review and reconciliation in keeping with the Museum’s internal financial controls

Other Duties as Assigned

This job description is not intended to be all-inclusive. The employee may be expected to perform other related duties to meet the ongoing needs of the organization.

Required Education, Experience, and Skills

Four or more years of professional experience in retail, bookstore operations, or hospitality, with direct responsibility for front-of-house or customer-facing operations
Experience in a museum, cultural institution, or arts nonprofit environment is a plus but is not required; strong retail and people management fundamentals are the priority
Demonstrated experience supervising a team of five or more, including conducting one on ones, facilitating team meetings, and enforcing procedure, attendance, and performance standards
Direct experience with bookstore or retail operations, including ordering, inventory management, merchandising, and point-of-sale systems
Experience managing an operating budget, including tracking and forecasting at the departmental level
Experience reporting sales and attendance data for development and marketing purposes
Working understanding of HR fundamentals, including break compliance, attendance reporting, and behavioral or performance review processes
Experience with e-commerce or online retail platforms, or willingness to learn the Museum’s systems for managing online store offerings
Familiarity with access control, emergency response, or security protocols, or willingness to complete related training
Working understanding of nonprofit operations, with experience in the arts sector a plus
Familiar with Monday.com, Outlook, Excel, and database systems
Strong organizational skills and attention to detail
Effective written and verbal communication skills
Ability to interpret and enforce policies and procedures
Strong computer skills and ability to quickly learn new systems

Preferred Personal Attributes

Previous events experience of any kind
Previous experience with activations (marketing, development, or programming)

Required Personal Attributes

Commitment to the Museum’s mission, vision, and values
Demonstrated cultural competence and ability to work with diverse communities
Strong interpersonal and leadership skills, with the acumen to advocate for the VEX function within the broader institution
Highly organized, reliable, punctual, and detail-oriented
Ability to manage competing priorities in a fast-paced environment

Physical Requirements

Ability to communicate via phone, radio, and email
Ability to stand and walk for extended periods, with occasional bending, kneeling,

crouching, or reaching

Ability to work at a computer for periods of time
Ability to lift and carry up to 15 pounds

Pay: $75,000.00 - $85,000.00 per year

Benefits:

401(k)
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

e commerce manager jobs in south san francisco, ca

Visitor Experience (VEX) Manager

Inventory and Operations Manager

E-commerce Office Manager - Motorcycle Parts

Sales Associate, Jewelry

Box Truck Driver Class C - South San Francisco

Material Handler / Dock Helper

Sales Associate, Jewelry

E-Commerce Manager - South San Francisco

Product Manager, Consumer E-Commerce Platform

Manager, Logistics

Assistant Manager FSQA

Director of E-Commerce

Customer Success Manager

Plant Director

Senior Product Manager, E-commerce Growth

Manager, Merchandising - Window

Product Manager (Enterprise Software), B2B & B2C E-Commerce & Unified Customer Experience SaaS Platform

Merchandising Manager, Travel

Manager - Operations

Senior Project Manager

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