Administrative & Inventory Coordinator (Finance Support)
Company: Reliable Communications LLC — Cricket Wireless Authorized Retailer Administrative & Inventory Coordinator (Finance Support)
Location: 689 Unionville Rd Kennett Square, PA 19348 — On-site
Job Type: Part-time Pay: $25 per hour, based on experience Schedule: Not defined yet.
About Us
Reliable Communications LLC is a Cricket Wireless Authorized Retailer operating nine stores across Pennsylvania, Delaware, and Maryland. We are a growing, family-run organization where accuracy, follow-through, and ownership matter more than titles. This position works directly with the owner, the bookkeeper, and our district and store managers.
About the Role
We are hiring one Administrative & Inventory Coordinator to own both sides of our back office: administrative/finance support and inventory tracking and reporting.
This is not a clerical, answer-the-phone job. You will be the person who keeps our financial records organized, our inventory accounted for, and our leadership informed. You will collect information from nine locations, verify it, organize it, follow up until open items are closed, and escalate problems before they become expensive.
If you are the type of person who notices when a number doesn't look right — and says something about it — you will do well here.
What You'll Do
Finance & Administrative Support
- Track store-level expenses and assign every cost to the correct location: rent, CAM fees, taxes, repairs, shipping, uniforms, freebies, equipment, and miscellaneous purchases
- Monitor credit card activity and categorize charges by store, vendor, and expense type
- Review bank account activity for missing deposits, duplicate charges, unexpected withdrawals, and unusual transactions
- Collect and organize vendor invoices; flag missing, overdue, or incorrect billing before month-end
- Track taxes, license renewals, and lease/CAM deadlines so nothing is missed
- Support payroll expense tracking, commission report preparation, and challenge/bonus money tracking
Inventory Management
- Track inventory totals at the first and last of each month and provide them to the bookkeeper
- Manage the RMA process end to end — confirm items are shipped back, monitor the credit window, and follow up until credit is received
- Track demo devices by location and manage demo buybacks through to credit
- Identify and document stale inventory, discrepancies, and written-off inventory; escalate unresolved items
- Maintain trackers for shipping costs, CEVA payments, transfers between stores, and inventory order totals
Reporting
- Prepare and organize recurring reports: EOM balance, stale inventory, gross margin, discount by location, and inventory variance
- Assemble the Monthly Finance Packet for owner and bookkeeper review
- Produce a one-page Red Flag Summary each month highlighting anything leadership needs to act on
Communication & Follow-Up
- Coordinate daily with the owner, bookkeeper, district manager, and store managers to collect missing information
- Escalate urgent issues — missing deposits, cash shortages, inventory variances, missed tax payments — immediately and in writing
- Maintain organized digital filing so any document can be located on request
What We're Looking For
Required
- 2+ years in an administrative, bookkeeping support, office management, or inventory/operations coordination role
- Strong Excel or Google Sheets skills — you can build and maintain a tracker without being shown how
- Proven accuracy with numbers, and the discipline to double-check before submitting
- Excellent written communication; you can explain a problem in a message that states what happened, which store, how much money, and who needs to act
- Ability to manage many open items at once and follow each one until it is closed
- Discretion with confidential payroll, commission, and financial information
- High school diploma or equivalent
Preferred
- Experience supporting a multi-location retail business
- Familiarity with QuickBooks or similar accounting software
- Bilingual English/Spanish
- Prior experience with inventory reconciliation, RMAs, or vendor credit recovery
You'll Thrive Here If You
- Ask questions instead of guessing
- Are comfortable telling leadership something is wrong
- Follow up a third and fourth time without being reminded
- Keep your files and trackers current daily, not at month-end
What We Offer
- PTO / Paid holidays / Employee phone discount / other benefits
- Direct access to and mentorship from company ownership
- A documented, structured role — you will be given a full position playbook with clear expectations, checklists, and templates
- Growth opportunity as the company expands its store footprint
How to Apply
Apply through Indeed with your resume.
Reliable Communications LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic.
About Us
Reliable Communications LLC is a Cricket Wireless Authorized Retailer operating nine stores across Pennsylvania, Delaware, and Maryland. We are a growing, family-run organization where accuracy, follow-through, and ownership matter more than titles. This position works directly with the owner, the bookkeeper, and our district and store managers.
About the Role
We are hiring one Administrative & Inventory Coordinator to own both sides of our back office: administrative/finance support and inventory tracking and reporting.
This is not a clerical, answer-the-phone job. You will be the person who keeps our financial records organized, our inventory accounted for, and our leadership informed. You will collect information from nine locations, verify it, organize it, follow up until open items are closed, and escalate problems before they become expensive.
If you are the type of person who notices when a number doesn't look right — and says something about it — you will do well here.
What You'll Do
Finance & Administrative Support
- Track store-level expenses and assign every cost to the correct location: rent, CAM fees, taxes, repairs, shipping, uniforms, freebies, equipment, and miscellaneous purchases
- Monitor credit card activity and categorize charges by store, vendor, and expense type
- Review bank account activity for missing deposits, duplicate charges, unexpected withdrawals, and unusual transactions
- Collect and organize vendor invoices; flag missing, overdue, or incorrect billing before month-end
- Track taxes, license renewals, and lease/CAM deadlines so nothing is missed
- Support payroll expense tracking, commission report preparation, and challenge/bonus money tracking
Inventory Management
- Track inventory totals at the first and last of each month and provide them to the bookkeeper
- Manage the RMA process end to end — confirm items are shipped back, monitor the credit window, and follow up until credit is received
- Track demo devices by location and manage demo buybacks through to credit
- Identify and document stale inventory, discrepancies, and written-off inventory; escalate unresolved items
- Maintain trackers for shipping costs, CEVA payments, transfers between stores, and inventory order totals
Reporting
- Prepare and organize recurring reports: EOM balance, stale inventory, gross margin, discount by location, and inventory variance
- Assemble the Monthly Finance Packet for owner and bookkeeper review
- Produce a one-page Red Flag Summary each month highlighting anything leadership needs to act on
Communication & Follow-Up
- Coordinate daily with the owner, bookkeeper, district manager, and store managers to collect missing information
- Escalate urgent issues — missing deposits, cash shortages, inventory variances, missed tax payments — immediately and in writing
- Maintain organized digital filing so any document can be located on request
What We're Looking For
Required
- 2+ years in an administrative, bookkeeping support, office management, or inventory/operations coordination role
- Strong Excel or Google Sheets skills — you can build and maintain a tracker without being shown how
- Proven accuracy with numbers, and the discipline to double-check before submitting
- Excellent written communication; you can explain a problem in a message that states what happened, which store, how much money, and who needs to act
- Ability to manage many open items at once and follow each one until it is closed
- Discretion with confidential payroll, commission, and financial information
- High school diploma or equivalent
Preferred
- Experience supporting a multi-location retail business
- Familiarity with QuickBooks or similar accounting software
- Bilingual English/Spanish
- Prior experience with inventory reconciliation, RMAs, or vendor credit recovery
You'll Thrive Here If You
- Ask questions instead of guessing
- Are comfortable telling leadership something is wrong
- Follow up a third and fourth time without being reminded
- Keep your files and trackers current daily, not at month-end
What We Offer
- PTO / Paid holidays / Employee phone discount / other benefits
- Direct access to and mentorship from company ownership
- A documented, structured role — you will be given a full position playbook with clear expectations, checklists, and templates
- Growth opportunity as the company expands its store footprint
How to Apply
Apply through Indeed with your resume.
Reliable Communications LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic.
Pay: $20.00 - $25.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
People with a criminal record are encouraged to apply
Education:
- High school or equivalent (Required)
Experience:
- Bookkeeping: 2 years (Required)
Language:
- Spanish and English (Required)
Ability to Commute:
- Kennett Square, PA 19348 (Required)
Willingness to travel:
Work Location: In person
