Top 176 Guest services manager Jobs in Southern Pines, Nc

Reservations Agent - Pine Needles Lodge & Golf Club
Schulte Companies —Southern Pines, NC
- $18 - $21 an hour
- Background check
- Pass drug screening
- High school diploma or GED
- Paid parental leave
- Paid holidays
Quick Apply
14d
Assistant Community Manager - Patrick's Pointe R0198111 Patrick's Pointe Southern Pines, North Carolina Full time
Greystar —Southern Pines, NC
- $20 - $22 an hour
- Email
- Word processing
- Mid-level
- Office
- Paid parental leave
- Paid holidays
7d
General Manager — Up to $70K + Bonus | Fast Casual Restaurant
Smithfield Chicken-N-Bar-B-Q —Southern Pines, NC
- $50,000 - $70,000 a year
- 8 hour shift
- Background check
- Management
- Sales
- Paid training
- Health insurance
Quick Apply
Guest Services Leader
Pilot Company —Candor, NC
- $13.44 - $19.49 an hour
- Weekends as needed
- Background check
- Military encouraged
- Computer skills
- Health insurance
- Dental insurance
Hourly Manager — Up to $18/Hour + Meal Discount
Smithfield Chicken-N-Bar-B-Q —Southern Pines, NC
- $13 - $18 an hour
- Part-time
- Background check
- Customer service
- Fast casual restaurant
- Paid training
- Health insurance
Quick Apply
General Manager — Up to $70K + Bonus | Fast Casual Restaurant
Smithfield Chicken-N-Bar-B-Q —Sanford, NC
- $55,000 - $70,000 a year
- Part-time
- Background check
- Sales
- Fast casual restaurant
- Paid training
- Health insurance
Quick Apply
General Manager — Up to $70K + Bonus | Fast Casual Restaurant
Smithfield's Chicken 'N Bar-B-Q —Fayetteville, NC
- $60,000 - $70,000 a year
- Weekends as needed
- Background check
- Hospitality
- Sales
- Paid training
- Health insurance
Quick Apply
Hourly Manager — Up to $18/Hour + Meal Discount
Smithfield Chicken-N-Bar-B-Q —Sanford, NC
- $13 - $18 an hour
- Part-time
- Background check
- Hospitality
- Customer service
- Paid training
- Health insurance
Quick Apply
Assistant Restaurant Manager - New Restaurant Opening!
Jim 'N Nick's Community Bar-B-Q —Fayetteville, NC
- $65,000 - $75,000 a year
- Full-time
- Sales
- Sanitation
- Mid-level
- Paid training
- Relocation assistance
Quick Apply
3d
Club Services Associate
Dormie Club Golf Club —West End, NC
- Part-time
- Writing skills
- Ability to lift 50 pounds
- Driver's License
Quick Apply
Hourly Manager — Up to $18/Hour + Meal Discount
Smithfield Chicken-N-Bar-B-Q —Fayetteville, NC
- $12 - $18 an hour
- Part-time
- Background check
- Customer service
- Fast casual restaurant
- Paid training
- Health insurance
Quick Apply
Restaurant General Manager – Southern Pines, NC
Cook Out Restaurants —Southern Pines, NC
- $75,000 - $100,000 a year
- Holidays
- Mid-level
- Quick service & fast food restaurant
- Mentoring
- Health insurance
- Dental insurance
12d
Hotel General Manager - Dual Brand - Select Service (Choice Hotels)
SHRI HOSPITALITY MANAGEMENT COMPANY —Spring Lake, NC
- Inventory management
- 5 years
- Hotel
- Health insurance
- Employee discount
Quick Apply
Restaurant General Manager – Raeford, NC
Cook Out Restaurants —Raeford, NC
- $75,000 - $100,000 a year
- Holidays
- Mid-level
- Quick service & fast food restaurant
- Mentoring
- Health insurance
- Dental insurance
12d
General Manager
Chicken Salad Chick —Southern Pines, NC
- $50,000 a year
- Full-time
- Sales
- Mid-level
- 3 years
- Profit sharing
- Health insurance
Quick Apply
Sales Manager
Ulta Beauty, Inc. —Southern Pines, NC
- Weekends as needed
- Merchandising
- Data analysis skills
- Mid-level
3d
PTLS
Five Below Inc —Southern Pines, NC
- From $11.50 an hour
- Part-time
- 18 years or older
- Travel
- 1 year
- Health insurance
Quick Apply
10d
Assistant Manager
Biscuitville —Aberdeen, NC
- Full-time
- Sales
- Computer literacy
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Assistant Manager
Chicken Salad Chick —Southern Pines, NC
- $40,000 a year
- Full-time
- Fast casual restaurant
- Mid-level
- Kitchen
- Health insurance
- Paid time off
Quick Apply
C-Store Manager
Refuel Market —Aberdeen, NC
- Weekends as needed
- No education required
- Customer service
- Mid-level
Quick Apply

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Reservations Agent - Pine Needles Lodge & Golf Club

Schulte Companies -
Southern Pines, NC

Quick Apply

Job Details

$18 - $21 an hour
14 days ago

Benefits

Paid parental leave
Paid holidays
Health insurance
Paid time off
Parental leave
Employee assistance program
401(k) matching
Gym membership
Life insurance
Pet insurance

Qualifications

High school diploma or GED

Full Job Description

Schulte Hospitality Group is seeking a dynamic, service-oriented Reservations Agent to join our team at Pine Needles Lodge & Golf Club! Schulte Hospitality Group is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!

What's in it for you? When you join Schulte Hospitality Group, you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Hospitality Group provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:

Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match
Paid Parental Leave
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!

Our Company: Schulte Hospitality Group is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

JOB DUTIES AND RESPONSIBILITIES

Responsible for taking individual and group reservations via phone, email, and online booking channels, ensuring all reservations are entered accurately into the Property Management System (PMS).
Provide exceptional customer service while assisting guests with accommodations, golf packages, dining options, resort amenities, and local area information.
Answer inquiries regarding room rates, packages, availability, resort outlets, accommodations, policies, and room locations.
Coordinate with the Sales Department regarding contracted groups, rooming lists, billing instructions, group modifications, and special requests.
Process rooming lists accurately and in a timely manner while ensuring all guest information, contact details, and billing instructions are complete.
Post advance deposits, process payments, monitor payment deadlines, and maintain accurate records of deposits, balances, refunds, and payment activity.
Ensure guest profiles are complete and accurate, including contact information, preferences, and special accommodations.
Maintain a thorough knowledge of resort accommodations, golf courses, meeting spaces, dining venues, current promotions, and seasonal packages.
Monitor room inventory daily and work with management to maximize occupancy and revenue while maintaining rate integrity.
Maintain working knowledge of the Property Management System (PMS), reservation software, golf tee sheet software, and other resort systems; participate in ongoing training as systems and procedures evolve.
Complete assigned reports, projects, correspondence, and administrative duties accurately and within established deadlines.
Maintain a professional appearance and provide courteous, responsive service that reflects the standards and reputation of Pine Needles Lodge & Golf Club.
Perform other duties and responsibilities as assigned by management.

EDUCATION AND EXPERIENCE

Minimum of High School education
Six (6) months prior reservations or front office experience required in a full-service hotel or related
Prior experience with Opera PMS is desired.

KNOWLEDGE, SKILLS AND ABILITIES

Strong knowledge and ability to use the Microsoft Office
Strong working knowledge of Opera PMS
Ability to maintain consistency, diplomacy and tact in difficult or challenging situations
Ability to follow detailed record-keeping procedures that involve intense administration and attention to detail
Ability to make independent decisions
Ability to make quick and efficient decisions to benefit the team and guest
Ability to use a moderately complex computer system and troubleshoot software problems

The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. This position is incentive eligible. Specific compensation and benefit details will be discussed during the interview process.

Schulte Hospitality Group is an Equal Opportunity Employer.

Compensation: $18-$21

Quick Apply

Refine Your Search

guest services manager jobs in southern pines, nc

Reservations Agent - Pine Needles Lodge & Golf Club

Assistant Community Manager - Patrick's Pointe R0198111 Patrick's Pointe Southern Pines, North Carolina Full time

General Manager — Up to $70K + Bonus | Fast Casual Restaurant

Guest Services Leader

Hourly Manager — Up to $18/Hour + Meal Discount

General Manager — Up to $70K + Bonus | Fast Casual Restaurant

General Manager — Up to $70K + Bonus | Fast Casual Restaurant

Hourly Manager — Up to $18/Hour + Meal Discount

Assistant Restaurant Manager - New Restaurant Opening!

Club Services Associate

Hourly Manager — Up to $18/Hour + Meal Discount

Restaurant General Manager – Southern Pines, NC

Hotel General Manager - Dual Brand - Select Service (Choice Hotels)

Restaurant General Manager – Raeford, NC

General Manager

Sales Manager

PTLS

Assistant Manager

Assistant Manager

C-Store Manager

I want to receive the latest job alert for guest services manager in southern pines, nc

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