Top 16 Reservation & event coordinator Jobs in Southfield, Mi

Guest Relations Coordinator
Michigan Science Center —Detroit, MI
- $18 an hour
- Weekends as needed
- Background check
- 18 years or older
- Inventory control
- Health insurance
- Dental insurance
Quick Apply
Sales Coordinator
Godfrey Hotel Detroit, Curio Collection by Hilton —Detroit, MI
- Weekends as needed
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Reservation & Event Coordinator
City of Detroit —Detroit, MI
- $44,616 - $55,501 a year
- 18 years or older
- Surgery
- Pass drug screening
- Paid jury duty
- Paid holidays
10d
Student Auxiliary Services (SAS) Conference Coordinator
Wayne State University —Detroit, MI
- $58,000 - $60,000 a year
- Full-time
- Background check
- Mid-level
- Office
10d
Spa Coordinator Part-Time
Detroit Athletic Club —Detroit, MI
- Part-time
- High school diploma or GED
- Organizational skills
- Typing
Quick Apply
Digital Marketing Assistant/Front Office
SS Digital Media —Troy, MI
- $40,000 a year
- Full-time
- Office
- Leadership
- Entry level
- Profit sharing
- Mileage reimbursement
Quick Apply
Lead Host and Guest Concierge
e Fiori Ristorante —Birmingham, MI
- $22 - $25 an hour
- Full-time
- Mid-level
- 3 years
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
9d
HOTEL SALES COORDINATOR
Hollywood Casino at Greektown —Detroit, MI
- Full-time
- Computer literacy
- Writing skills
- English
- Health insurance
- Paid time off
Project Management Coordinator
BioIVT —Detroit, MI
- $23.00 - $26.92 an hour
- Full-time
- Inventory management
- Bachelor of Science
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Full Time - Reservations Agent
Schulte Boutique + Lifestyle —Plymouth, MI
- $18 - $20 an hour
- Full-time
- Background check
- Pass drug screening
- High school diploma or GED
- Paid parental leave
- Paid holidays
Quick Apply
Child Welfare- Program Support Specialist
The Children's Center of Wayne County, Inc. —Detroit, MI
- $35,325 - $42,390 a year
- Full-time
- Microsoft Excel
- Mid-level
- Office
- 403(b) matching
- Health savings account
Arts Operations and Productions Coordinator - Cherry Hill Village (Variable Hour)
Canton Township —Canton, MI
- $19.04 an hour
- Weekends as needed
- 18 years or older
- Customer service
- Pass drug screening
Sales Coordinator - ROOST Detroit
Method Co. —Detroit, MI
- Weekends as needed
- Microsoft Excel
- Inventory management
- Research
Quick Apply
Sales Coordinator
Schulte Companies —Plymouth, MI
- $18 - $19 an hour
- Background check
- Writing skills
- Pass drug screening
- Paid parental leave
- Paid holidays
Quick Apply
2d
UUE Student Building Manager (student, TEMP)
University of Michigan —Dearborn, MI
- $17 an hour
- Part-time
- Background check
- No experience needed
- Mid-level
1d
Front Desk Coordinator
Baymont Inn and Suites by Wyandham —Canton, MI
- From $14 an hour
- Full-time
- Bilingual
- Customer service
- Hotel
Quick Apply
9d

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reservation & event coordinator jobs near southfield, mi

Guest Relations Coordinator

Michigan Science Center -
Detroit, MI

Quick Apply

Job Details

Full-time
$18 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Life insurance

Qualifications

Retail sales transactions
Retail customer service procedures
Guest reservation booking
Store layout management
Inventory control
Phone communication
Customer service
Team leadership
Standard Operating Procedures (SOPs) implementation
Merchandising
Managing store merchandising operations
English
Inventory management software
Event ticket sales
Credit card payment processing
High school diploma or GED
Cross-selling
Cash register operations
Data entry
Merchandising display arrangement
Conducting training sessions
Store maintenance
Cash handling
Standard operating procedures (SOPs)
Retail signage placement
Standard operating procedures drafting
Client interaction via phone calls

Full Job Description

Job Title: Guest Relations Coordinator

Department: Guest Relations

Reports To:  Manager of Guest Relations 

FLSA Status:  Full-time. Non-exempt 

Salary: $18 per hour, up to 40 hours per week 

PITCH 

Want to be part of a passionate, highly collaborative, mission-driven team? The Michigan Science Center (Mi-Sci) is dedicated to putting youth, families, and communities at the center of science in Southeast Michigan and beyond. Be part of a dynamic team that strives to ensure every guest has a memorable visit and leaves Mi-Sci inspired and enthusiastic about pursuing STEAM topics in their homes and daily lives. 

DUTIES and RESPONSIBILITIES

The Guest Relations Coordinator supports the overall Guest Relations team and reports to the Manager of Guest Relations and Director of Guest Relations. The Coordinator is responsible for directly interacting with museum visitors, coordinating retail operations in the Science Store, supporting the Box Office and theaters, and serving as a leader for the Guest Relations Associates. 

They are primarily responsible for ensuring that inventory is received and displayed in accordance with guidelines set by the Director of Guest Relations. They greet and assist visitors at the museum entrance, provide information, and answer questions about programmatic offerings, inventory availability, theater space schedules, and other opportunities to engage with the Science Center.  

The Coordinator has the ability to oversee cash handling and process transactions for museum entry and retail products while managing inventory levels, theater space reservations, and assisting with associate duties. The Guest Relations Coordinator handles visitor feedback, complaints, and concerns related to all aspects of the museum experience, escalating issues to managers when necessary. They also assist with group greeting and answering questions associated with special events, group visits, and membership. 

The Coordinator maintains a welcoming and organized museum environment for visitors, ensuring retail displays are visually appealing, inventory is well-managed, theater spaces are properly maintained, and Associate duties are fulfilled. 

The ideal candidate will be able to thrive in a fast-paced environment where attention to detail is vital, will be confident and self-directed when providing excellent customer service, and report guest feedback to management in a timely manner. This is a chance for a motivated individual to help bring science, technology, math, and engineering to life for our community.  

QUALIFICATIONS 

The successful candidate must be: 

Customer Service & Sales

Provide excellent customer service by upselling museum experiences such as merchandise, theaters, exhibits, and memberships.
Maintain a welcoming and secure store environment, including arranging displays, creating signage, and ensuring cleanliness.
Develop and execute merchandising plans for rotating inventory and creating seasonal or program-related displays.

Attention to Detail & Problem Solving

Act as the “eyes and ears” for guest experience and building conditions, effectively communicating concerns.
Solve problems proactively and seek answers when needed.
Maintain confidentiality and uphold Mi-Sci's data standards.
Proficiency in data entry and database management is a plus.

Leadership & Team Training

Ensure readiness of retail spaces and provide exceptional guest experiences.
Co-facilitate training for new guest relations employees.
Maintain and update Standard Operating Procedures (SOPs) for the Box Office and Science Store.

Retail & Financial Management

Optimize merchandise sales, restocking, and inventory management.
Communicate with vendors and ensure proper submission of invoices.
Open/close cash registers and retail spaces while adhering to strict cash-handling procedures.
Manage the point of sale and inventory systems and promptly report issues.
Provide financial and operational reports to management.

Collaboration & Museum Support

Support various guest experience locations, including membership, theater operations, ticket sales, and group reservations.
Contribute to call center operations as needed.

Mission-Driven Professionalism

Represent the Michigan Science Center’s mission and values.
Assist with museum floor and store appearance, addressing guest requests and complaints efficiently.

Communication Skills

Speak and write clearly in English; communicate professionally in-person, over the phone, and via email.

Flexibility & Eligibility

Work a flexible full-time schedule, including weekdays, weekends, and occasional evenings.
Be at least 18 years old with no legal restrictions on working with children.

EXPERIENCE 

2 or more years of experience in a face-to-face customer service setting 

2-3 years of computer, cash handling, and credit card processing 

1-2 years of merchandising and inventory control experience 

EDUCATION  

High school diploma or GED completion 

CERTIFICATES, LICENSES, REGISTRATIONS 

None required

PHYSICAL DEMANDS 

Move throughout large Science Center between multiple floors, lift and move ≤35 lbs. from time to time (with assistance as needed), and either stand at a counter or sit at a desk for the entirety of a 4-10 hour shift, with occasional kneeling, bending, twisting; use computers, tablets, scanners, radios, and telephones with headsets for whole shifts. 

WORK ENVIRONMENT  

Primarily works in a store environment onsite with a Tuesday-Saturday work schedule. Most days require an 8:30 a.m. to 4:30 p.m. schedule, though some evening hours for special events may be required. Occasionally expected to fulfill duties in areas of responsibility, including retail storage spaces and satellite retail locations throughout the building. Will also be expected to attend regular meetings with the leadership teams, occasionally utilizing remote meeting software.

DUTIES

This job description describes the general nature, hours, expectations, and level of work performed by the employee assigned to this position. It does not state or imply that these are the only duties and responsibilities assigned by the job. The employee may be required to perform other job-related duties as requested by the supervisor or senior management. Requirements are subject to change over time and may possibly be modified to reasonably accommodate changing institutional needs and individuals with a disability. At all times, employees are expected to help our guests discover the highlights of the Science Center and Midtown cultural campus, be curious about our offerings, and have positive experiences that are new and exciting.  Creativity is valued, and reliability is prized. We are a guest- and visitor-focused business and represent a welcoming, tolerant, and fun learning environment. 

EEO 

Michigan Science Center is committed to building a culturally diverse staff and strongly encourages applications from women and racially underrepresented candidates. It is the policy of the Michigan Science Center to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.  Persons who do not meet all listed criteria but who feel that their knowledge, skills, and experience make them well-qualified candidates are encouraged to apply.

Job Type: Full-time

Pay: $18.00 per hour

Expected hours: 40 per week

Benefits:

Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Ability to Relocate:

Detroit, MI 48202: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

reservation & event coordinator jobs in southfield, mi

Guest Relations Coordinator

Sales Coordinator

Reservation & Event Coordinator

Student Auxiliary Services (SAS) Conference Coordinator

Spa Coordinator Part-Time

Digital Marketing Assistant/Front Office

Lead Host and Guest Concierge

HOTEL SALES COORDINATOR

Project Management Coordinator

Full Time - Reservations Agent

Child Welfare- Program Support Specialist

Arts Operations and Productions Coordinator - Cherry Hill Village (Variable Hour)

Sales Coordinator - ROOST Detroit

Sales Coordinator

UUE Student Building Manager (student, TEMP)

Front Desk Coordinator

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