Top 456 Technical support analyst i Jobs in Southfield, Mi

Sales & Marketing Systems Analyst - II
North American Lighting, Inc. —Farmington Hills, MI
- $64,800 - $89,400 a year
- Azure
- Computer Science
- Mid-level
- Wellness program
- Paid holidays
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Application Analyst
CommonSail Investment Group —Michigan
- Mid-level
- Travel
- Communication skills
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Technical Support Analyst I
AAA Life Insurance Company —Livonia, MI
- Full-time
- Hybrid work
- Computer science
- Microsoft Outlook
- Computer Science
- Paid parental leave
- Health insurance
4d
(Remote) Analyst, Knowledge Management, HRSS
Trinity Health —Livonia, MI
- $31.88 - $47.82 an hour
- Full-time
- Remote
- Research
- Mid-level
- 3 years
Help Desk Analyst I
Wayne State University —Detroit, MI
- $48,297 - $57,956 a year
- Full-time
- Background check
- Sales
- Mid-level
2d
Junior Cyber Advisor
Eccalon LLC —Detroit, MI
- Full-time
- Computer science
- Computer Science
- Research
IT Analyst - Part Time
LevelEleven —Detroit, MI
- Part-time
- Google Workspace
- Microsoft Outlook
- Mid-level
Technical Support Case Analyst
Ford Motor Company —Allen Park, MI
- $55,020 - $92,580 a year
- Online Application
- Hybrid work
- ASE Certification
- Dealership
- Research
- Paid parental leave
- Health insurance
Technical Support Analyst
Butzel —Troy, MI
- Full-time
- Mid-level
- Office
- Windows
- Health savings account
- Health insurance
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2d
Technical Support Analyst
BUTZEL LONG —Troy, MI
- Mid-level
- Office
- Windows
2d
Configuration Analyst I
BAE Systems Inc. —Sterling Heights, MI
- $64,926 - $110,374 a year
- Full-time
- Hybrid work
- Writing skills
- Research
- Mid-level
- Health savings account
- Paid holidays
10d
IT Analyst - Part Time
Ascent Cloud —Detroit, MI
- Part-time
- Google Workspace
- Microsoft Outlook
- Mid-level
Quick Apply
Retail System Support Analyst
Carhartt —Dearborn, MI
- Weekends as needed
- Hybrid work
- Inventory management
- Merchandising
- Mid-level
Analyst-Analytics Governance
Blue Cross Blue Shield of Michigan —Detroit, MI
- Full-time
- Mid-level
- Bachelor's degree
- Organizational skills
Electronic Health Record (EHR) Application Analyst
CNS Healthcare —Novi, MI
- $20.40 - $24.00 an hour
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Paid parental leave
- Paid holidays
Quick Apply
QUALITY ASSURANCE TESTER II
Palco —Detroit, MI
- Remote
- Writing skills
- SQL
- Analysis skills
- Paid training
- AD&D insurance
Enterprise Systems Analyst – Academic & Student Solutions
University of Detroit Mercy —Detroit, MI
- $75,000 a year
- Full-time
- Remote
- Customer service
- Mid-level
- 3 years
Real Estate Lending (Mortgage) Analyst
MSGCU —Troy, MI
- From $72,000 a year
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Paid holidays
Supply Chain Analyst
The Chemico Group —Southfield, MI
- Computer literacy
- Research
- Mid-level
Quick Apply
Check Fraud Detection Analyst
Flagstar Bank —Troy, MI
- $19.34 - $31.22 an hour
- Full-time
- Mid-level
- Office
- 3 years
- Disability insurance
- Health insurance

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technical support analyst i jobs near southfield, mi

Sales & Marketing Systems Analyst - II

North American Lighting, Inc. -
Farmington Hills, MI

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Job Details

$64,800 - $89,400 a year

Benefits

Wellness program
Paid holidays
Relocation assistance
Health insurance
401(k)
Paid time off
Gym membership

Qualifications

Project management experience in technology
Bachelor's degree
IP networking
Productivity software

Full Job Description

Job Summary

Reviews, analyzes, evaluates, manages, and maintains assigned business systems, develops value-added technical solutions to address NAL business needs, and provides end-user application and technical support.

Essential Duties & Responsibilities

1. Develops, maintains, and implements streamlined and improved processes and systems for the Sales & Marketing department to ensure accuracy and timeliness of business reports.

2. Consults with users and clarifies processes and procedures within the system objectives.

3. Develops and implements data collection systems and other strategies that optimize efficiency and data quality.

4. Follows a standard process from testing and validation to implementation.

5. Develops and implements methodology and tracking mechanisms to automate and standardize departmental, NAL, and Koito reports and submits accurate reports on a timely basis.

a. Documents current and proposed workflow processes.

b. Creates user level and programmer work instructions.

6. Oversees functionality of Sales and Marketing Systems.

a. Tracks open issues and makes suggestions for improvement.

b. Works with IT and Technical Services to ensure issues are resolved.

c. Provides training/updates to NAL personnel regarding changes or modifications.

7. Provides analytical support of Sales & Marketing data

8. Stays current with and maintains a high level of knowledge of assigned business systems.

9. Supports IATF16949/ISO compliance for Sales office

10. Maintain Sales data integrity in systems shared with other departments.

11. Train and mentor level one Sales & Marketing Systems Analysts.

12. Performs other duties as assigned.

The salary range for this position is $64,800- $89,400 per year. Final compensation will be determined by location, skills, experience, qualifications, and the career level at which the position is filled.

Requirements

1. Bachelor's Degree in Computer Science, Information Technology, or related discipline.

2. 2 to 4 years of experience supporting financial, administration, and/or automotive release systems applications, and developing end user reports for business applications.

3. Experience with the following is preferred:

a. Document Control Systems and/or Technical Writing

b. One or more application/Web development languages

c. Relational Database Management Systems and structured Query Language

d. ERP and/or MES applications

e. Azure cloud services (Office365, Power BI, Power Apps, OpenAI Studio)

f. Virtualization/fabric data architectures, forecasting tools and AI/machine learning (especially Palantir Foundry)

4. Strong knowledge, skills, and abilities in the following areas:

a. Knowledge and understanding of the principles of networking and TCP/IP.

b. Analytical and problem-solving skills with attention to detail

c. Organizational, planning, and project management skills.

d. Computer skills — proficiency using stand business software, MS Office

e. Written and verbal communications and presentation skills.

f. Interpersonal skills — the ability to work in a team environment, confidently interact with individuals at all levels of authority, and maintain composure in pressure situation

At North American Lighting

Team Member Benefits

World class health insurance plans
Award winning 401k plan
Relocation assistance
Paid time off (vacation, sick, holidays, etc)
Supplier discounts (wireless, computer, vehicle, etc.)
Company sponsored wellness program including gym reimbursement

Diversity at NAL:
The mission of NAL’s Diversity Committee is to facilitate NAL’s ongoing and continuing efforts to foster a culture and atmosphere of mutual respect, for the benefit of all Team Members from different backgrounds, perspectives, and abilities that represent our communities.

You can learn more about NAL and our opportunities at jobs.nal.com.

#IND1

All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, parental status, sexual orientation, gender identity, age, non-disqualifying physical or mental disability, genetic information, and veteran status or any other characteristic protected by federal, state, or local law.

Requisition ID: 21544

Location: Farmington Hills

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Refine Your Search

technical support analyst i jobs in southfield, mi

Sales & Marketing Systems Analyst - II

Application Analyst

Technical Support Analyst I

(Remote) Analyst, Knowledge Management, HRSS

Help Desk Analyst I

Junior Cyber Advisor

IT Analyst - Part Time

Technical Support Case Analyst

Technical Support Analyst

Technical Support Analyst

Configuration Analyst I

IT Analyst - Part Time

Retail System Support Analyst

Analyst-Analytics Governance

Electronic Health Record (EHR) Application Analyst

QUALITY ASSURANCE TESTER II

Enterprise Systems Analyst – Academic & Student Solutions

Real Estate Lending (Mortgage) Analyst

Supply Chain Analyst

Check Fraud Detection Analyst

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At North American Lighting

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