Top 1173 Customer success associate Jobs in Southgate Mi

Electromechanical Field Service Technician III
Giesecke+Devrient —Detroit, MI
- Full-time
- High school diploma or GED
- Travel
- Computer networking
Land Analyst
Robertson Homes —Bloomfield Hills, MI
- $70,000 - $80,000 a year
- Full-time
- Office
- Finance
- Bachelor's degree
- Health insurance
- 401(k)
Quick Apply
Electromechanical Field Service Technician III
Giesecke+Devrient —Detroit, MI
- Full-time
- High school diploma or GED
- Travel
- Computer networking
Mechanical Engineer Project Manager
Freudenberg Filtration Technologies LP —Plymouth, MI
- Mid-level
- 2 years
- Mechanical knowledge
- Paid holidays
- Health insurance
Store Director
Better Health Market —Plymouth, MI
- $50,000 - $60,000 a year
- 12 hour shift
- Background check
- Inventory management
- Merchandising
- Health insurance
- Dental insurance
Quick Apply
9d
Bilingual Service Coordinator (Recruiter)
Forge Industrial Staffing - Livonia —Livonia, MI
- From $18 an hour
- Full-time
- Background check
- Spanish
- Microsoft Outlook
- Profit sharing
- Health insurance
Quick Apply
Trial Attorney
State Farm Mutual Automobile Insurance Company —Southfield, MI
- $129,250 - $160,000 a year
- Full-time
- Hybrid work
- Mid-level
- US work authorization
- Communication skills
- Paid holidays
- Health insurance
14d
Event Coordinator
Chaldean American Chamber of Commerce —West Bloomfield Township, MI
- Weekends as needed
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Operations Coordinator
ID Logistics —Brownstown, MI
- $22 an hour
- Ability to walk for extended periods
- Mid-level
- Forklift
- Dental insurance
- Vision insurance
Sales Associate
DoJo Wellness LLC —Northville, MI
- $15 an hour
- Part-time
- Inventory management
- English
- High school diploma or GED
Quick Apply
Investment Operations and Client Service Associate
Backman Wealth Management —Grosse Pointe Farms, MI
- $55,000 - $60,000 a year
- Full-time
- Research
- Mid-level
- Office
- Profit sharing
- Health insurance
Quick Apply
Maintenance Supervisor 3rd Shift
Autokiniton —Plymouth, MI
- Full-time
- 6 years
- Bachelor's degree
- Senior level
- Paid holidays
- Health insurance
Quick Apply
7d
Trial Attorney
State Farm Mutual Automobile Insurance Company —Southfield, MI
- $129,250 - $160,000 a year
- Full-time
- Hybrid work
- Mid-level
- US work authorization
- Communication skills
- Paid holidays
- Health insurance
CDL A Delivery Driver - SYGMA - Monroe, MI
The Sygma Network, Inc —Monroe, MI
- From $120,000 a year
- Overtime
- Basic math
- English
- CDL A
- Paid training
- Employee stock purchase plan
Quick Apply
11d
Field Engineer-Water Treatment
ENTACT —Detroit, MI
- Online Application
- Microsoft Outlook
- Construction site
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
14d
Bilingual Store Associate (Spanish)
Sherwin-Williams —Livonia, MI
- $16 an hour
- Part-time
- 18 years or older
- Merchandising
- High school diploma or GED
Practice Manager at Griffith Veterinary Hospital
Griffith Veterinary Hospital —Westland, MI
- $65,000 - $68,000 a year
- Weekends as needed
- Basic math
- Mid-level
- Microsoft Office
- Dental insurance
- Paid time off
Regional Property Director - Multifamily Operations
Hayman Company —Southfield, MI
- Full-time
- Computer literacy
- Writing skills
- Office
- Disability insurance
- Health insurance
Quick Apply
Bilingual Store Associate (Spanish)
Sherwin-Williams —Royal Oak, MI
- $16 an hour
- Part-time
- 18 years or older
- Merchandising
- High school diploma or GED
10d
Diesel Mechanic
Ryder System —Roseville, MI
- $33.73 an hour
- Urgently hiring
- DOT physical examination
- Pass drug screening
- CDL A
- Paid training
- Paid parental leave

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customer success associate jobs near southgate mi

Electromechanical Field Service Technician III

Giesecke+Devrient -
Detroit, MI

Apply Now

Job Details

Full-time

Qualifications

Field service equipment repair
Computer operation
Customer communication
Electrical equipment repair
Serving clients
Electro-mechanical components
Electronic systems troubleshooting
High school diploma or GED
Computer networking
Technical Proficiency
Field engineering
Mechanical troubleshooting

Full Job Description

G+D makes the lives of billions of people around the world more secure. We create trust in the digital age with integrated security technologies in three business areas: Digital Security, Financial Platforms and Currency Technology. We have been a reliable partner for our customers for over 170 years with our innovative solutions for SecurityTech! We are an international technology group and traditional family business with over 14,000 employees in 40 countries. Creating Confidence is our path to success. Trust is the basis of our co-operation within G+D.

The whole world trusts us when it comes to physical or digital currencies. We increase the security and efficiency of the cash cycle in collaboration with central banks and the entire currency industry. As the market leader in advanced currency management, would you like to join us in shaping the future of payments?

Summary

A Level III Field Service Technician will utilize their technical expertise and independent judgment to provide on-site servicing, installation, and repair of complex electromechanical equipment. This role is crucial in maintaining high customer satisfaction through data-driven tools, proactive attention to customer needs, and positive interactions. Responsibilities include supporting customers with operational or maintenance issues, addressing escalated technical and service-related concerns, diagnosing failures in mechanical, hardware, software, and systems, implementing effective repairs to minimize downtime, and preparing reports for analyzing product failure trends and serviceability issues. Additionally, this role will also assist with the on-site training and development of less experienced field service technicians and acts as a key communication link between technical support, management, and the customer on technical matters and projects. Flexibility for long hours and travel is required.

Duties/Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Apply company policies and procedures to complete routine tasks effectively.
Respond promptly to service calls, perform equipment maintenance at customer sites, and assist operators with operational issues.
Represent the company professionally at all times.
Handle administrative tasks, including record-keeping, reporting, and inventory management, with accuracy and timeliness.
Develop and maintain technical competence through formal training programs, on-site training, and hands-on experience.
Comply with company policies regarding confidentiality and customer procedures, including Custody and Control Procedures.
Manage parts inventory, coordinate shipments for repair and replenishment, and oversee the inventory of tools and test equipment.
Record maintenance activities using approved methods and procedures.
Follow escalation procedures to resolve issues promptly and ensure timely communication with designated company personnel and customer management.
Promote high customer satisfaction by maintaining open communication and providing proactive attention to customer needs.
Assist with the on-site training of less experienced field service technicians.
Show flexibility to travel as required to support business needs, including providing coverage for other Field Engineers during vacations or illnesses. Travel may be within the home territory or to other areas.
Perform all activities safely and adhere to company safety policies and procedures.
Complete other duties as assigned.

Required Skills/Knowledge

Hands-on experience with electromechanical equipment is preferred.
Proficiency in electromechanical troubleshooting, understanding electronic principles, and working knowledge of computer systems, PCs, and networking is required.
Experience with solenoids, belts, rollers, bearings, pneumatics, and guides is a plus.
Strong oral and written communication skills are essential.
Ability to use a laptop/tablet for administrative and diagnostic tasks.
Willingness to provide personal information and obtain Gaming Licenses in required jurisdictions (for Commercial Field Service Technicians).
Work may be home office-based or customer site-based.
Personal vehicle use may be required depending on business needs.
Potential responsibility for a company fleet vehicle may be required depending on business needs.
Shift work may be required.

Required Education and Experience

High school diploma or GED required.
An Associate degree or trade/technical school certificate/diploma preferred.
Minimum of four (4) years of relevant work experience, including at least two years in a field service environment.
Hands-on experience with electromechanical equipment is essential.
Previous experience in customer-facing roles is required.

Other Duties

This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.

A look behind the scenes

Job offer

Job Details

Job Title
Electromechanical Field Service Technician III

Business Sector
Giesecke+Devrient Currency Technology America, Inc.
45925 Horseshoe Dr
Sterling
VA 20166

Requisition ID
27111
Location
- Detroit, MI, US
Career level
Experienced and Graduates

Job Type
Fulltime

Giesecke+Devrient Currency Technology America, Inc. endeavors to www.gi-de.com/en/careers/jobs accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Human Resources at (703)480-2300 or [email protected]. Giesecke+Devrient Currency Technology America, Inc. is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity

Apply Now

Refine Your Search

customer success associate jobs in southgate mi

Electromechanical Field Service Technician III

Land Analyst

Electromechanical Field Service Technician III

Mechanical Engineer Project Manager

Store Director

Bilingual Service Coordinator (Recruiter)

Trial Attorney

Event Coordinator

Operations Coordinator

Sales Associate

Investment Operations and Client Service Associate

Maintenance Supervisor 3rd Shift

Trial Attorney

CDL A Delivery Driver - SYGMA - Monroe, MI

Field Engineer-Water Treatment

Bilingual Store Associate (Spanish)

Practice Manager at Griffith Veterinary Hospital

Regional Property Director - Multifamily Operations

Bilingual Store Associate (Spanish)

Diesel Mechanic

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