Top 11 Front office coordinator Jobs in Southport, Nc

Patient Experience Coordinator (Front Office Administrator)
Arete' Health PT —Southport, NC
- Full-time
- Clinic
- Outpatient
- Entry level
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Patient Care Coordinator
Excel Audiology —Southport, NC
- $16 - $18 an hour
- Part-time
- Microsoft Word
- Private practice
- Microsoft Excel
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Front Office Coordinator - Wilmington (New Hanov), NC
Pivot Physical Therapy —Wilmington, NC
- $15.00 - $23.50 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Paid parental leave
- Health savings account
Patient Access Coordinator
MEDNORTH HEALTH CENTER —Wilmington, NC
- Full-time
- Dental office
- Computer literacy
- Organizational skills
Patient Service/Front Desk Coordinator Part Time
MyEyeDr. —Leland, NC
- Part-time
- Administrative experience
- Computer skills
- Communication skills
13d
Patient Scheduler
Lower Cape Fear LifeCare —Wilmington, NC
- Weekends as needed
- Mid-level
- High school diploma or GED
- Clinic
Quick Apply
12d
Office Coordinator- Hampstead Clinic
Bodies in Balance Physical Therapy —Wilmington, NC
- $16.50 - $17.00 an hour
- Full-time
- Physical & Rehabilitation Medicine
- Clinic
- Neurology
- Health insurance
- Dental insurance
Quick Apply
Dental Patient Coordinator
Riccobene Associates Family Dentistry —Wilmington, NC
- Full-time
- Background check
- Dental office
- High school diploma or GED
- Health insurance
- Paid time off
Quick Apply
Patient Experience Coordinator
Arete' Health PT —Wilmington, NC
- Full-time
- Clinic
- Outpatient
- Entry level
Quick Apply

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Patient Care Coordinator
Excel Audiology —Southport, NC
Handle incoming calls and set appointments based on the schedule of the Audiologist. Complete out-bound calls confirming appointments, rescheduling…
$16 - $18 an hour
Quick Apply
Patient Experience Coordinator (Front Office Administrator)
Arete' Health PT —Southport, NC
Serve as the primary point of contact for all incoming patients and visitors, ensuring every interaction exceeds expectations.
Quick Apply

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Patient Experience Coordinator (Front Office Administrator)

Arete' Health PT
Southport, NC

Quick Apply

Job Details

Full-time

Qualifications

Electronic health records (EHR) management
Key Performance Indicators

Full Job Description

Job Summary:

The Patient Experience Coordinator ensures Brunswick PT delivers an exceptional and seamless front office experience. This individual is the face of the clinic, welcoming every patient with energy, empathy, and excellence while supporting back-end administrative functions to drive collections and optimize the schedule for clinical efficiency and growth.

Supervisory Responsibilities:

None.

Duties/Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

1. Extreme Hospitality & Customer Experience

Serve as the primary point of contact for all incoming patients and visitors, ensuring every interaction exceeds expectations.
Create a warm, inviting, and professional atmosphere in the front office and waiting area.
Maintain proactive communication with patients regarding scheduling and rescheduling appointments according to the clinician's prescription and Plan of Care, and set expectations that our goal is for them to maximize their therapy prescription.

2. Focused Collection of Patient-Owed Balances

Verify insurance and patient responsibility before visits and communicate clearly with patients regarding their financial obligations.
Collect co-pays, deductibles, and outstanding balances at the time of service.
Follow up consistently and professionally on patient balances using a combination of phone, text, and email outreach.

3. Optimized Scheduling & Plan of Care Adherence

Partner with the Clinic Director and therapists to ensure full schedules, proper visit frequency, and completion of the full plan of care.
Proactively fill schedule gaps with timely outreach and patient re-engagement.
Ensure accurate data entry into the EHR and scheduling system, minimizing cancellations and maximizing operational flow.

Requirements:

Required Skills/Abilities:

High emotional intelligence and interpersonal skills
Financial diligence and comfort discussing money with patients
Strong organizational and time management skills
Tech-savvy and fluent in EMR systems (Prompt or similar)
Driven by KPIs and performance incentives

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer.

Must be able to lift up to 15 pounds at times.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Why Join Us?

Arete Health is a growing, patient-centric outpatient physical therapy provider focused on excellence in clinical outcomes, team culture, and operational performance. We empower our therapists and support teams to thrive in an environment that values care, integrity, and innovation. At Arete Health, we believe that leadership is about people first. You’ll play a key role in scaling a mission-driven organization that puts patients and providers at the center of everything we do.

Arete Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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Refine Your Search

front office coordinator jobs in southport, nc

Patient Experience Coordinator (Front Office Administrator)

Patient Care Coordinator

Front Office Coordinator - Wilmington (New Hanov), NC

Patient Access Coordinator

Patient Service/Front Desk Coordinator Part Time

Patient Scheduler

Office Coordinator- Hampstead Clinic

Dental Patient Coordinator

Patient Experience Coordinator

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