Top 160 Switchboard operators, including answering service Jobs in Spokane, Wa

Patient Service Representative I
Spokane Urology PS —Spokane Valley, WA
- $18 - $21 an hour
- Full-time
- OSHA
- HIPAA
- High school diploma or GED
- Health savings account
Quick Apply
Licensed Assistant Engineer - F/V Unimak
Glacier Fish —Washington State
- $120,000 - $150,000 a year
- Full-time
- English
- Mid-level
- Ability to lift 50 pounds
- Dental insurance
- 401(k)
Quick Apply
Office Administrator
Haakon —Cheney, WA
- $22 - $28 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Inventory management
- Paid holidays
- Health insurance
Quick Apply
Fitness Coach & Fitness Consultant Hybrid
Orangetheory - Franchise #0217 —Spokane, WA
- $45,000 - $65,000 a year
- Full-time
- Hospitality
- Communication skills
- Marketing
- Paid training
- Employee discount
Quick Apply
MAMMOGRAPHY TECH / X-RAY FLOAT - IMAGING
Northwest Specialty Hospital —Post Falls, ID
- Full-time
- Hospital
- BLS Certification
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
7d
Front Desk Associate
Muv Fitness —Spokane, WA
- $15.74 an hour
- Part-time
- Computer literacy
- Computer skills
- Communication skills
- Health insurance
- 401(k)
Quick Apply
Dispatcher I
Spokane International Airport —Spokane, WA
- $22.59 - $28.52 an hour
- Weekends as needed
- Computer literacy
- English
- High school diploma or GED
- Free parking
- Wellness program
Dispatcher II
Spokane International Airport —Spokane, WA
- $28.77 - $37.95 an hour
- Weekends as needed
- CPR Certification
- Word processing
- Computer literacy
- Free parking
- Wellness program
Warehouse / Delivery Driver
Arrow Construction Supply, LLC —Spokane, WA
- $24 - $28 an hour
- Full-time
- Clean driving record
- Microsoft Access
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
1d
VALET - PART-TIME
Ace Parking Management, Inc. —Spokane, WA
- $17.25 - $18.00 an hour
- Part-time
- Ability to lift 50 pounds
- Leadership
- Communication skills
- Employee discount
Quick Apply
Laundromat Attendant
123 Laundry —Spokane Valley, WA
- $18 an hour
- Part-time
- 18 years or older
- Entry level
2d
Dispatcher II
Spokane Airport —Spokane, WA
- $28.77 - $37.95 an hour
- Weekends as needed
- Mid-level
- Fingerprint clearance
- On-the-job training
Hotel Front Desk Team Member
Peppertree Hospitality Group —Spokane, WA
- $17 an hour
- Weekends as needed
- 11+ years
- Hotel
- Ability to sit for extended periods
- Wellness program
- Health insurance
Quick Apply
12d
Greeter/Host
The Historic Davenport Hotel, Autograph Collection —Spokane, WA
- $17.13 an hour
- Part-time
- Background check
- Pass drug screening
- English
- Health insurance
- Dental insurance
Front Desk Butler
The Louie, A Davenport Hotel —Spokane, WA
- $17.50 an hour
- Part-time
- Background check
- Computer literacy
- Pass drug screening
- Health insurance
- Dental insurance
STORE/NIGHT CLERK
Fred Meyer —Spokane, WA
- $17.38 - $21.71 an hour
- Part-time
- Communication skills
- Entry level
12d
Front Desk Agent - Centennial (PT)
The Centennial Hotel —Spokane, WA
- $17.13 an hour
- Part-time
- Background check
- Computer literacy
- Pass drug screening
- Health insurance
- Dental insurance
2d
Customer Service Representative
Wendle Ford —Spokane, WA
- $19 - $20 an hour
- Full-time
- Dealership
- Organizational skills
- Typing
- Wellness program
- Disability insurance
Quick Apply
10d
Team Member
1307 - Dave's Hot Chicken - Spokane —Spokane, WA
- Part-time
- High school diploma or GED
- 16+ years old
- Ability to lift 75 pounds
Quick Apply
Patient Experience Specialist-Referrals
Chas Health —Spokane, WA
- $21.92 - $31.25 an hour
- Full-time
- Computer literacy
- HIPAA
- Databases
- Loan repayment program
- Health insurance
10d

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Patient Service Representative I

Spokane Urology PS
Spokane Valley, WA

Quick Apply

Job Details

Full-time
$18 - $21 an hour

Benefits

Health savings account

Qualifications

High school diploma or GED

Full Job Description

Description:

GENERAL SUMMARY

The Patient Service Representative I is responsible for providing customer service and ensuring the patient experience, either by phone or in person, is exemplary. The Patient Service Representative I will coordinate clerical tasks such as answering the phones, greeting patients and visitors, and scheduling appointments in a professional and timely manner. They are responsible for moving the patients through the intake and checkout process including patient registration, scanning and filing medical records, collecting co-payments, deductibles, and any outstanding balances. The Patient Service Representative I must ensure that all procedures, from identifying correct patient files to verifying insurance information, are closely followed to create a seamless patient experience between clerical and clinical staff.

ESSENTIAL JOB FUNCTION/COMPETENCIES

Responsibilities include but are not limited to:

Welcomes and greets all patients and visitors, in person or over the phone.
Is responsible for keeping the front desk area clean and organized.
Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information (ex. co-payments and insurance cards).
Collects outstanding patient balances.
Obtains referrals and authorizations when required.
Scans incoming faxes, consents, reports, and all other patient information into patient chart.
Generates batch transmittal reports for each day.
Facilitates the patient flow by notifying the provider or other medical staff of the patients’ arrival, being aware of delays, and communicating with patients and clinical staff.
Schedules follow up services and office visits for patients.
Responds to inquiries by patients, prospective patients, and visitors in a courteous manner.
Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment.
Protects patient confidentiality, making sure protected health information (PHI) is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.
Ensures proper hand off of responsibilities once their task is completed.
Meets established attendance criteria and starts work promptly. Punctual and dependent for assigned/confirmed shifts.
Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions.
Consistently demonstrates good use of time and resources.
Ensuring that all medical records are accurate and complete.
Performs other position related duties as assigned.

CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS

KNOWLEDGE | SKILLS | ABILITIES

Skill in using computer programs and applications including Microsoft Office. Knowledge in healthcare systems operations and experience in navigating EMRs.
Ability to answer multiple incoming telephone calls.
Demonstrate excellent organizational skills, multi-tasked abilities, and the ability to perform well in stressful situations.
Customer-oriented with ability to remain calm in difficult situations.
Ability to work independently and manage multiple deadlines.
Ability to comprehend established office routines and policies.
Ability to keep financial records and perform mathematical tasks.
Knowledge of Medical Terminology.
Excellent verbal and written communication skills.
Proficient interpersonal relations skills.
Basic knowledge of health insurance products (HMO, PPO, HSA, Commercial, Medicare etc.).
Ability to navigate online health insurance portals to verify benefits.
Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse.
Complies with HR confidentiality standards.

Requirements:

EDUCATION REQUIREMENTS

High School Diploma or equivalent required.

Some college work preferred.

EXPERIENCE REQUIREMENTS

Minimum of 1-3 years’ customer service experience required. Experience in a medical office; specifically, urology, preferred.

Basic knowledge and understanding of CPT procedure coding and ICD-10 diagnostic coding preferred.

REQUIRED TRAVEL

N/A

PHYSICAL DEMANDS

Carrying Weight

Frequency

1-25 lbs.

Frequent from 34% to 66%

26-50 lbs.

Occasionally from 2% to 33%

Pushing/Pulling

Frequency

1-25 lbs.

Seldom, up to 2%

100 + lbs.

Seldom, up to 2%

Lifting - Height, Weight

Frequency

Floor to Chest, 1 -25 lbs.

Occasional: from 2% to 33%

Floor to Chest, 26-50 lbs.

Seldom: up to 2%

Floor to Waist, 1-25 lbs.

Occasional: from 2% to 33%

Floor to Waist, 26-50 lbs.

Seldom: up to 2%

Quick Apply

Refine Your Search

switchboard operators, including answering service jobs in spokane, wa

Patient Service Representative I

Licensed Assistant Engineer - F/V Unimak

Office Administrator

Fitness Coach & Fitness Consultant Hybrid

MAMMOGRAPHY TECH / X-RAY FLOAT - IMAGING

Front Desk Associate

Dispatcher I

Dispatcher II

Warehouse / Delivery Driver

VALET - PART-TIME

Laundromat Attendant

Dispatcher II

Hotel Front Desk Team Member

Greeter/Host

Front Desk Butler

STORE/NIGHT CLERK

Front Desk Agent - Centennial (PT)

Customer Service Representative

Team Member

Patient Experience Specialist-Referrals

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