Top 22 Computer user support specialists Jobs in Springfield, Il

Medical Office Specialist (U) (4962)
SIU Medicine —Springfield, IL
- Day shift
- Computer Science
- Writing skills
- Clinic
- Paid holidays
- Disability insurance
6d
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Springfield, IL
- $16.06 - $24.09 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Employee assistance program
3d
Data & Reporting Specialist (2375)
SIU Medicine —Springfield, IL
- $4,556.08 - $5,011.20 a month
- Day shift
- Microsoft Outlook
- Research
- Mid-level
- Paid holidays
- Disability insurance
9d
Compliance Support Specialist
Bank Of Springfield —Springfield, IL
- $45,000 - $55,000 a year
- Full-time
- Customer service
- Research
- Mid-level
Senior Quality Assurance/Application Testing Specialist (TED/Provider Enrollment PE)
Krasan Consulting Services Inc —Springfield, IL
- $35 - $45 an hour
- Remote
- Computer science
- Computer Science
- 5 years
Quick Apply
Operations Technical Specialist (Commercial/Personal Insurance)
Insurance Office of America, Inc. —Springfield, IL
- $60,000 - $85,000 a year
- Full-time
- Microsoft Outlook
- 5 years
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
12d
Junior Platform Developer- (ETL Conversion Specialist)
Krasan Consulting Services Inc —Springfield, IL
- $40 - $45 a month
- Mid-level
- 3 years
- SQL
Quick Apply
Technical Solutions Expert
Roland Machinery Co —Springfield, IL
- $60,000 - $135,000 a year
- Full-time
- Management
- Mid-level
- Computer networking
- Profit sharing
- Paid holidays
Quick Apply
Sales Administration Specialist
Zimmer Biomet —Springfield, IL
- $70,000 - $85,000 a year
- Full-time
- Mid-level
- Office
- Finance
- Wellness program
5d
Chicago South Brand Specialist
Dialed In Gummies —Springfield, IL
- $58,656 - $60,000 a year
- Weekends as needed
- Background check
- Merchandising
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
13d
Senior Platform Developer- Lead ETL Conversion Specialist
Krasan Consulting Services Inc —Springfield, IL
- $75 an hour
- Computer science
- Computer Science
- 3 years
Quick Apply
Product Applications Specialist
Revvity —Springfield, IL
- $89,500 - $112,000 a year
- Full-time
- Remote
- 5 years
- Mid-level
- Business development
- Employee stock purchase plan
- Disability insurance
Military Service - U.S. Navy, Information Technology Professional
U.S. Navy —United States
- $67,000 - $85,000 a year
- Full-time
- Background check
- High school diploma or GED
- Bachelor's degree
- Loan repayment program
- Health insurance
Product Specialist
NaiL —United States
- $65,000 - $80,000 a year
- Full-time
- Remote
- CRM software
- Mid-level
- APIs
- Work from home
- Professional development assistance
Quick Apply
9d
Medical Billing Specialist
PIMSY EHR —United States
- $48,000 - $55,000 a year
- Full-time
- Remote
- Background check
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply

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computer user support specialists jobs near springfield, il

Medical Office Specialist (U) (4962)

SIU Medicine -
Springfield, IL

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Job Details

6 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
403(b)
Life insurance

Qualifications

Writing skills

Full Job Description

Salary

$18.15 - $19.97 Hourly

Location

Springfield, IL

Job Type

Civil Service

Job Number

2402066

Department

SIU HealthCare Patient Business Services-SMS

Division

N/A

Opening Date

06/15/2026

Closing Date

6/22/2026 2:00 PM Central

FLSA

Non-Exempt

Bargaining Unit

AFSCME Local 370

Shift

Days

Exempt or Non_Exempt

Non-Exempt

We recommend using the following browsers to complete the application:

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Mobile: Google Chrome, Safari

Description

The primary function of this role is to perform provide a range of both patient-related support functions and non-medical support services in an assigned healthcare unit or other healthcare facility providing patient services. Employees in this role apply knowledge of policies and procedures regarding patient registration, scheduling, insurance, billing and account maintenance, and collections. They serve as an essential link between non-clinic and clinic staff within the assigned department by performing all job expectations and responsibilities, while maintaining professionalism and work excellence.

*This position is ON SITE only*

Examples of Duties

Patient Services 75%

Available to all SIU departments and clinics for front desk and call center support as needed. To be determined by clinic leader.
Registers and enters patient registration into the computerized patient care system following established policies and procedures.
Review patient demographic and insurance information, checking insurance eligibility, review for any necessary referral or authorization information within the computerized patient care system.
Coordinates patients' appointment schedules (e.g., contacts patients to confirm appointments, set up follow up appointments); mails information to patients.
Greets and checks in/out patients; assembles and prepares patient information forms and assists with the completion of these forms (such as the release of information and signature authorization forms); collects copays and patient payments.
Enter appointment schedules in the current EDM system for faculty, fellows, and residents.
Monitor, review and resolve tasks from clinic staff and other departments.
Inform patients of SIU billing policies, payment plan options and financial assistance.

Answer incoming telephone calls, take message or route to appropriate staff.
Initiates outbound calls to patients or other external departments in regards to patient related services.
Communicate with department leaders and clinic providers regarding scheduling changes or patient appointments.
Schedule interpreters for special needs patients per the interpreter guidelines and process.
Ensure direct involvement and accessibility to all clinic and non-clinic staff to ensure quality patient care.

Administrative 25%

Initiate and oversee work flow in the reception area. Suggest and aid in implementing efficiency procedures in the reception and clinic area.
Coordinate with staff for personnel breaks, lunch hours, and work schedules to ensure proper coverage.
Train new Medial Office series staff providing all updated documentation and procedures for current processes.
Assist in writing protocols and maintain training manuals. Stay up to date with all process and procedure updates.
Attend meetings as requested.
Other duties as assigned.

Qualifications

Credentials to be Verified by Placement Officer
1. Any one or any combination totaling two (2) years (24 months), from the categories below:

College education with coursework in a medical or para-medical field such as nursing assistant, medical assistant, or medical secretary and/or business fields such as business, finance, computer science, public administration, or social science, as measured by the following conversion table or its proportional equivalent:
- 30 semester hours equals one (1) year (12 months)
- Associate’s Degree (60 semester hours) equals eighteen months (18 months)
- 90 semester hours equals two (2) years (24 months)
Work experience comparable to that performed at the Medical Office Associate level or in other positions of comparable responsibility.

Knowledge, Skills & Abilities (KSAs)
1. Knowledge of medical terminology.
2. Knowledge of medical records and operating procedures.
3. Knowledge of medical laboratory and x-ray, billing, and admissions procedures.
4. Knowledge of computer systems and clinic forms.
5. Knowledge of automated admissions and/or billing systems.
6. Skill in maintaining detailed records.
7. Skill in communicating effectively with patients and families from a wide variety of persons from different economic and cultural backgrounds.
8. Oral and written communication skills
9. Organization skills, including time management and workflow.
10. Skill in adapting and working under pressure and amid interruptions.
11. Skill in explaining rules, policies, and their interpretations.
12. Ability to use a medical dictionary.
13. Data entry ability with great attention to detail.
14. Ability to supervise, train, lead and direct the work of others.
15. Ability to add, subtract, work with percentages, and perform cash transactions effectively.
16. Ability to establish and maintain working relationships with medical staff.
17. Ability to keep patient data confidential.
18. Ability to use independent judgment and resolve problems quickly.
19. Ability to identify work priorities and follow them to complete daily tasks.
20. Ability to be stable and maintain cooperative working relationships with clerical and professional staff.

Condition of Employment

Pursuant to the State Universities Civil Service System, an out-of-state resident who is hired into this position must establish Illinois residency within 180 calendar days of their start date.

Supplemental Information

If you require assistance, please contact the Office of Human Resources at [email protected] or call 217-545-0223 Monday through Friday, 8:00am-4:30pm.

The mission of Southern Illinois University School of Medicine is to optimize the health of the people of central and southern Illinois through education, patient care, research and service to the community.

The SIU School of Medicine Annual Security Report is available online at https://www.siumed.edu/police-security. This report contains policy statements and crime statistics for Southern Illinois University School of Medicine in Springfield, IL. This report is published in compliance with Federal Law titled the
"Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act."

Southern Illinois University School of Medicine is an Affirmative Action/Equal Opportunity employer who provides equal employment and educational opportunities for all qualified persons without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, protected veteran status or marital status in accordance with local, state and federal law.

Pre-employment background screenings required.

Apply Now

Refine Your Search

computer user support specialists jobs in springfield, il

Medical Office Specialist (U) (4962)

Seasonal, Operations Technical Specialist (Part Time)

Data & Reporting Specialist (2375)

Compliance Support Specialist

Senior Quality Assurance/Application Testing Specialist (TED/Provider Enrollment PE)

Operations Technical Specialist (Commercial/Personal Insurance)

Junior Platform Developer- (ETL Conversion Specialist)

Technical Solutions Expert

Sales Administration Specialist

Chicago South Brand Specialist

Senior Platform Developer- Lead ETL Conversion Specialist

Product Applications Specialist

Military Service - U.S. Navy, Information Technology Professional

Product Specialist

Medical Billing Specialist

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