Behavioral Support Technician | Crisis Services
THE ARC OF THE OZARKS —Springfield, MO
- From $23 an hour
- Part-time
- 18 years or older
- No experience needed
- High school diploma or GED
- Paid training
- Opportunities for advancement
Quick Apply
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Behavioral Support Technician | Crisis Services

THE ARC OF THE OZARKS -
Springfield, MO

Quick Apply

Job Details

Part-time | Full-time
From $23 an hour

Benefits

Paid training
Opportunities for advancement
Retirement plan

Qualifications

High school diploma or GED
Driver's License

Full Job Description

Behavioral Support Technician - Crisis Services

Quick Snapshot

Pay: Starting at $23.00/hour, with experience-based pay available
Employment Type: Full-time and part-time opportunities available
Schedule: Flexible scheduling with weekend availability required
Staffing Model: 2 staff supporting 1 client
Experience: No previous experience required; relevant experience is preferred
Training: Paid training and certifications provided

Build Your Experience While Making a Meaningful Impact

The Arc of the Ozarks is looking for Behavioral Support Technicians to join our Crisis Services team.

This role provides hands-on support to individuals with autism, intellectual and developmental disabilities, and significant behavioral support needs. Some individuals may experience behavioral escalations that require a calm, consistent, and team-based response.

You do not need previous behavioral health or disability-services experience to apply. We provide paid training to prepare you for the role. Experience with developmental disabilities, behavioral support, mental health, caregiving, or similar work is preferred because of the level of support provided.

Most importantly, you will not be handling these situations alone. Our Crisis Services program operates with a 2:1 staffing model, meaning two team members support one client.

What You'll Do

As a Behavioral Support Technician, you will work alongside another team member to provide individualized support that promotes safety, independence, and skill development.

Your responsibilities may include:

Supporting daily living skills such as hygiene, meal preparation, cleaning, shopping, and community activities
Teaching and reinforcing communication, coping, and independent-living skills
Following individualized behavior support and crisis-prevention plans
Recognizing signs of escalation and responding with appropriate verbal de-escalation and redirection
Providing calm, consistent support during challenging behavioral situations
Observing and documenting behaviors, progress, and significant events
Supporting individuals in their homes and within the community
Collaborating with teammates, supervisors, and other members of the individual's support team
Helping maintain a safe, respectful, and person-centered environment

Schedule and Availability

We have both full-time and part-time opportunities available and can offer flexibility when building schedules around program needs and employee availability.

Weekend availability is required to be considered for this position.

Candidates should also be able to attend weekday/daytime training during their first two weeks of employment.

Specific hours and scheduling options can be discussed with our Talent Acquisition team during the interview process.

Paid Training and Support

You do not need to come into this role knowing everything. We provide paid training designed to prepare you to confidently and safely support the individuals we serve.

Training may include:

CPR and First Aid
MANDT verbal and physical de-escalation
Level One Medication Aide
Paraclete training
Individualized behavior support and safety procedures
Additional Arc-specific training and ongoing support

Because individuals in this program may have significant behavioral support needs, you will learn how to recognize escalating situations, follow established support plans, and respond as part of a team.

Our 2:1 staffing ratio means you will have another staff member working alongside you while providing direct client support.

What We're Looking For

Required

At least 18 years old
High school diploma or equivalent
Weekend availability
Ability to attend required weekday/daytime training during the initial training period
Valid driver's license
Reliable personal vehicle and current auto insurance
Ability to obtain a Missouri Class E driver's license
Ability to complete all required training
Strong communication and problem-solving skills
Ability to remain calm and follow established procedures during behavioral escalations
Ability to lift, push, or pull up to 50 pounds and perform the essential physical functions of the position, with or without reasonable accommodation

Preferred, But Not Required

Previous experience supporting individuals with:

Intellectual or developmental disabilities
Autism
Behavioral or mental health needs
Significant or challenging behaviors

Related experience may come from direct support, caregiving, behavioral health, ABA, residential services, healthcare, special education, mental health, or other human-services settings.

No previous experience? We still encourage you to apply if you are comfortable learning, working as part of a team, and supporting individuals through challenging situations.

Pay and Growth

Starting pay of $23.00 per hour
Experience-based pay available for qualified candidates
Annual wage increase opportunities
Retirement plan with up to a 4% employer match after one year
Paid training and certifications
Opportunities for continued learning and internal advancement

Full-time and part-time benefit eligibility may vary based on employment status and hours worked.

Why Join The Arc?

At The Arc of the Ozarks, our work is centered on helping individuals with disabilities live meaningful lives in their communities.

Crisis Services is a great opportunity for someone who wants meaningful, hands-on work and enjoys being part of a close team. Whether you already have experience in behavioral support or are looking for an opportunity to enter the field, you'll receive training, structure, and support as you develop your skills.

Ready to Learn More?

We are currently hiring full-time and part-time Behavioral Support Technicians for our Crisis Services team.

If you're dependable, calm under pressure, willing to learn, and looking for work where your contribution matters, we'd like to hear from you.

Apply today or contact our Talent Acquisition Team:
417-771-3700
[email protected]

Learn more about The Arc of the Ozarks at thearcoftheozarks.org.

Quick Apply

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