Top 220 Customer experience specialist Jobs in Springfield, Il

Business Services Specialist
Illinois Secretary of State —Springfield, IL
- $4,935 - $8,969 a month
- Online Application
- Writing skills
- English
- Mid-level
Quick Apply
7d
Transportation Specialist
Prairieland FS, Inc —Illiopolis, IL
- $15 - $23 an hour
- Full-time
- Background check
- Clean driving record
- Pass drug screening
- Health savings account
- Health insurance
14d
Licensed Insurance Professional
Powell State Farm Agency Inc —Mount Pulaski, IL
- $32,000 - $50,000 a year
- Full-time
- Bilingual
- HIPAA
- Mid-level
- Paid time off
- 401(k) matching
Quick Apply
Accounts Receivable Collections Specialist
Capitol Group Inc —Springfield, IL
- $25 an hour
- Full-time
- Mid-level
- Office
- 2 years
- Disability insurance
- Health insurance
Escrow Insurance Specialist II
Heartland Bank and Trust Company —Springfield, IL
- $20.04 - $28.06 an hour
- Full-time
- Mid-level
14d
Noregon Sales Professional
Noregon Systems Inc —Springfield, IL
- Extended hours
- Background check
- Computer literacy
- Research
Quick Apply
Application Specialist
Prairieland FS, Inc —Illiopolis, IL
- $17.50 - $27.50 an hour
- Full-time
- Background check
- Clean driving record
- Pass drug screening
- Health savings account
- Health insurance
14d
Byram Healthcare - Diabetes Sales Specialist
Byram Healthcare Centers Inc —Springfield, IL
- $70,000 - $80,000 a year
- Full-time
- Hospital
- Internal Medicine
- Mid-level
- Paid parental leave
- Employee stock purchase plan
Quick Apply
Office Specialist
Refreshment Services, Inc. - Pepsi —Springfield, IL
- From $20 an hour
- Full-time
- Pass drug screening
- Office
- In-person
- Health insurance
- Dental insurance
Quick Apply
18h
Operations Specialist
HIGHLANDS VISTA GROUP MANAGEMENT —Springfield, IL
- $65,000 - $75,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- 5 years
Quick Apply
9d
Food Packaging Specialist
Elkay Plastics Co, Inc. —Illinois
- $80,000 - $100,000 a year
- Full-time
- Sales
- Marketing
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Chemical Account Specialist
Sonny's Enterprises LLC —Springfield, IL
- Clean driving record
- Inventory management
- Mid-level
- Disability insurance
- Health insurance
Bilingual Multi-Location Customer Service Specialist (Spanish)
Sherwin-Williams —Springfield, IL
- From $18.50 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
- Paid parental leave
- Disability insurance
Medical Receptionist/Patient Access Specialist (Front Desk and Call Center )
Springfield Clinic —Springfield, IL
- $16.86 - $23.60 an hour
- Full-time
- OSHA
- Computer literacy
- High school diploma or GED
Follow-Up Specialist
Memorial Health —Springfield, IL
- $18.34 - $28.42 an hour
- Full-time
- Microsoft Excel
- Basic math
- Research
Production Controller (Data Processing Specialist) (UMP)
State of Illinois —Springfield, IL
- $4,747 a month
- Full-time
- Bilingual
- Background check
- Mid-level
- Paid parental leave
- Paid holidays
8d
Patient Access Specialist- Telecom
Springfield Clinic —Springfield, IL
- $16.86 - $23.60 an hour
- Part-time
- OSHA
- Computer literacy
- Medical office experience
Patient Access Specialist I
Memorial Health —Springfield, IL
- $16.00 - $23.64 an hour
- Weekends as needed
- Psychiatry
- Hospital
- Customer service
9d
Office Support Specialist (3243)
SIU Medicine —Springfield, IL
- Day shift
- Microsoft Excel
- Surgery
- Writing skills
- Paid holidays
- Disability insurance
14h
REIMBURSEMENT SPECIALIST
Memorial Health —Springfield, IL
- $17.14 - $26.56 an hour
- Full-time
- Microsoft Excel
- Research
- Mid-level
9d

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Business Services Specialist

Illinois Secretary of State -
Springfield, IL

Quick Apply

Job Details

Full-time
$4,935 - $8,969 a month
7 days ago

Qualifications

Statistics
Tax documents
Finance
Writing skills
In-person customer service
Financial statement analysis
Filing
Employee relationship building
English
Legal document sorting and filing
Finance
Math
Accounting data entry
Financial report interpretation
Financial records review
Data entry
Typing
Financial compliance
Office record organization

Full Job Description

Office of the Illinois Secretary of State

Alexi Giannoulias

Job Title: Business Services Specialist
Division: Corporations
Union: SEIU
Location: 2701 S. Dirksen Pkwy. Springfield, IL – Sangamon County
Salary: Range from $4,935 to $8,969 monthly – commensurate with experience.
Benefits: https://cms.illinois.gov/benefits/stateemployee.html

Overview:

Performs technical work in the review and processing of all corporate documents submitted by business entities and the general public; prepares correspondence relative to documents which have been rejected; responds to routine and technical telephone inquiries pertaining to same; assists other Sections of the Division as required; may serve as back-up to fee desk.

Duties and Responsibilities:

Receives, reviews and processes domestic articles of incorporation, foreign application for certificate of authority, name reservations, transfer of name reservations, name registrations, annual reports, amended annual reports, agent changes, reinstatements, foreign and domestic amendments, articles of dissolution, certificate of withdrawals, certified copies from foreign states, revocation of dissolution, cumulative reports of changes in issued shares, reports following merger, articles of merger, resignation of agent, statement of corrections, petitions for refund, domestications, conversions, assumed name adoptions, assumed name changes and assumed name cancellations on an expedited and routine basis. Documents must be verified for completeness, accuracy and in compliance with state laws, administrative rules and department policy; verifies fees submitted for correctness; processes credit card payments for documents; enters information from documents into computer to create new corporation records; produces evidence of the corporation filing utilizing computer and sends to corporation; prepares correspondence to corporation representatives detailing reasons why documents have been rejected.
Provides assistance to business entities, walk-in and call-in customers regarding proposed filings of corporate documents; conducts initial name availability reviews of new corporation documents presented by walk-in customers utilizing the computer and knowledge of the Business Corporation Act and General Not For Profit Corporation Act; provides information concerning the status of corporations by reviewing computer records; accurately produces all copies and certificates of good standing within the period (twenty-four hours) mandated by Statute for expedited service. Processes credit card payments submitted in connection with copy requests and balances all copy work daily. Provides excellent customer service in person, through written communications, and through computer-generated customer contact. Returns telephone calls in a prompt and courteous manner. May serve as the back up to the section fee desk.
Assists the other Business Services sections, as needed, to review, analyze, evaluate, image and process Domestic, Foreign and Not for Profit documents on a limited basis. Assists, as needed, with routine phone duties. Ensure all documents are in compliance with the Business, Limited Liability Company, Not for Profit and UCC Acts prior to processing. May audit, calculate and verify fees relative to documents.
Performs other duties as required or assigned.

Education and Experience:

Requires knowledge, skill and mental development equivalent to completion of four years of college preferably with course work in finance, accounting, economics, taxation, mathematics, pre-law, business administration or a related fields PLUS two years of progressively responsible professional experience such as would be gained as a Business Services Representative. Any combination of related education and professional experience in the identified fields may be substituted for the requirement.

Knowledge, Skills and Abilities:

Requires thorough knowledge of accounting principles and procedures; business practices and terminology.
Requires extensive knowledge of effective means of communications, Business English, grammar, spelling and arithmetic including percentage calculations.
Requires working knowledge of modern office methods, practices, procedures and equipment, which may be applicable to the work situation.
Requires working knowledge of approved modern filing systems, workflow, methods and the limits of their utility.
Requires skill in the use of computer terminals to enter and extract data.
Requires skill in analyzing tax documents and records to determine liability.
Requires ability to understand, interpret, apply and explain statutes, regulations, and financial statements; examine tax statements; maintain files and accounting records; ability to make independent decisions based on procedures and statutes; ability to analyze problems and situations and to take necessary corrective action.
Requires ability to compile and analyze difficult or complex financial and statistical data, and prepare concise, conclusive reports from such information; ability to compose and type detailed correspondence in the course of official duties; ability to maintain an expected workflow while sustaining a high level of accuracy and thoroughness
Requires ability to perform difficult accounting calculations and compute fees; ability to handle fast –paced environment; ability to conform to deadlines.
Requires ability to communicate well with coworkers and to develop and maintain effective working relationships with others; ability to deal with public on phone and in person; ability to express ideas clearly and concisely, both orally and in writing.

Application Process:

Please visit https://ilsos.applytojob.gov/apply to apply by completing the online application; you may also upload a resume or other attachments as needed.
Preference will be given to Illinois residents in the hiring and selection process, in accordance with the Illinois Secretary of State Merit Employment Code.
Questions regarding this posting or Illinois Secretary of State employment practices may be directed to Job Counselors at our Personnel offices in Chicago (312-793-5515) or Springfield (217-782-4783).

Equal Employment Opportunity Employer. Applicants must be lawfully authorized to work in the United States.
Applicants are considered for all positions without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job-related medical condition or disability.

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Refine Your Search

customer experience specialist jobs in springfield, il

Business Services Specialist

Transportation Specialist

Licensed Insurance Professional

Accounts Receivable Collections Specialist

Escrow Insurance Specialist II

Noregon Sales Professional

Application Specialist

Byram Healthcare - Diabetes Sales Specialist

Office Specialist

Operations Specialist

Food Packaging Specialist

Chemical Account Specialist

Bilingual Multi-Location Customer Service Specialist (Spanish)

Medical Receptionist/Patient Access Specialist (Front Desk and Call Center )

Follow-Up Specialist

Production Controller (Data Processing Specialist) (UMP)

Patient Access Specialist- Telecom

Patient Access Specialist I

Office Support Specialist (3243)

REIMBURSEMENT SPECIALIST

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