Top 11 Customer service coordinator Jobs in Springfield, Il

Front Desk Coordinator/Reception Job
Vision Source —Springfield, IL
- Full-time
- Clinic
- Entry level
Customer Experience Coordinator
TJ Maxx —Springfield, IL
- $16.00 - $16.50 an hour
- Weekends as needed
- Merchandising
- Employment & labor law
- Mid-level
- Paid parental leave
- Health savings account
14d
Nutrition Care Coordinator
Option Care Health —Springfield, IL
- $18.72 - $31.20 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Organizational skills
- Health savings account
- Health insurance
Commercial Insurance Coordinator
DIMOND BROS INSURANCE —Springfield, IL
- $19 - $22 an hour
- Full-time
- Office
- US work authorization
- In-person
- Health insurance
- Dental insurance
Quick Apply
10d
Nutrition Care Coordinator
Option Care Enterprises, Inc. —Springfield, IL
- $18.72 - $31.20 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Organizational skills
- Health savings account
- Health insurance
Quick Apply
Front Desk Coordinator/Reception
Vision Care Associates (C) —Springfield, IL
- Full-time
- Clinic
- Entry level
Quick Apply
Supply Center Coordinator - Brickworks Supply
Glen Gery —Springfield, IL
- Full-time
- Spanish
- Word processing
- Merchandising
Quick Apply

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Compliance Coordinator
Midwest Insurance Company —Springfield, IL
*Preferred Education:* Associate's or Bachelor's degree in Business, Insurance, Risk Management, or related field. High school or equivalent (Required).
$48,000 - $55,000 a year
Quick Apply
Customer Experience & Sales Coordinator
Classet —Jacksonville, IL
Return customer calls and resolve open issues. Experience coordinating install crews or field teams. Experience working with multiple teams (sales, field…
$37,440 - $52,000 a year
Quick Apply

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Accounts Payable / Front Desk Coordinator
S & G Manufacturing Group —Hilliard, OH
Answer and route incoming phone calls and emails. Assist with filing, data entry, and document management. Coordinate incoming and outgoing mail, packages, and…
Quick Apply
Front Office Coordinator
Victoria Hutta Orthodontics —Worthington, OH
Answer phone calls and respond to inquiries or direct calls to the appropriate person. Previous experience in a customer support or front desk role is preferred…
$17 - $22 an hour
Quick Apply

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Front Desk Coordinator/Reception Job

Vision Source -
Springfield, IL

Apply Now

Job Details

Full-time

Qualifications

Customer records maintenance
Brand representation
Health record tracking
Managing patient records

Full Job Description

The key functional responsibility of the Front Desk Coordinator is to manage the first impression of the practice for all patients and guests. As the Front Desk Coordinator is the usually the first interaction a patient or guest has with the practice, displaying the brand value and reputation is of highest importance.

The Front Desk Coordinator is responsible for welcoming all new and existing patients and guests to the practice. This may occur via front desk reception, telephone, email, etc. The Front Desk Coordinator ensures efficient patient flow within the practice and maintains a full appointment schedule.

The Front Desk Coordinator will check-in and check-out patients and be responsible for collection of patient fees at time of service.

The Front Desk Coordinator is responsible for maintaining the reception area in a way that is consistent with the practice’s brand.

Competencies:
Frequent Interaction with Others
Must demonstrate the ability to manage multiple interruptions on a continual basis, always maintaining friendly interactions with team members, patients and guests of the practice.

Customer Orientation
The Front Desk Coordinator should be patient focused and displays a desire work within the practice’s brand values to deliver exceptional customer service.

Team Player
Exhibits the ability to work well within the team environment, supporting all members of the team in delivering on the patient experience.

Brand Championship
As the first point of contact, the Front Desk Coordinator must consistently display behaviors that champion the brand value proposition of the practice.

Detail Orientation
Must have the ability to maintain a high level of detail orientation despite frequent interruptions. Accuracy and diligence with regard to patient records, scheduling and file maintenance is required.

Pace of the Environment
Must be able to work at a fast pace.Effectively handling multiple tasks at one time, focusing on patient flow and experience.

Supervision

Under supervision of the Office Manager. Must be able to complete duties without close supervision.

Confidentiality

Will be exposed to confidential information disclosure of which would be contrary to the best interest of the organization and professional ethics.

","responsibilities": "

Job Responsibilities:
Initiate an exceptional patient experience
Greet all patients and guests to the practice
Answer the telephone and direct incoming calls
Schedule appointments and maintaining a full appointment schedule
Keep the Optometrist(s) on schedule and maintaining efficient patient flow
Appointment confirmation and recall reminders
Receiving all incoming mail
Reports to management/leadership on the status of appointment schedule
Reports to management/leadership any patient challenges or complaints, likewise maintains and documents all patient testimonials

Perform other duties as required

"}

Why You’ll Love This Job

The key functional responsibility of the Front Desk Coordinator is to manage the first impression of the practice for all patients and guests. As the Front Desk Coordinator is the usually the first interaction a patient or guest has with the practice, displaying the brand value and reputation is of highest importance.

The Front Desk Coordinator is responsible for welcoming all new and existing patients and guests to the practice. This may occur via front desk reception, telephone, email, etc. The Front Desk Coordinator ensures efficient patient flow within the practice and maintains a full appointment schedule.

The Front Desk Coordinator will check-in and check-out patients and be responsible for collection of patient fees at time of service.

The Front Desk Coordinator is responsible for maintaining the reception area in a way that is consistent with the practice’s brand.
Responsibilities

Job Responsibilities:
Initiate an exceptional patient experience
Greet all patients and guests to the practice
Answer the telephone and direct incoming calls
Schedule appointments and maintaining a full appointment schedule
Keep the Optometrist(s) on schedule and maintaining efficient patient flow
Appointment confirmation and recall reminders
Receiving all incoming mail
Reports to management/leadership on the status of appointment schedule
Reports to management/leadership any patient challenges or complaints, likewise maintains and documents all patient testimonials

Perform other duties as required

Skills & Qualifications

Competencies:
Frequent Interaction with Others
Must demonstrate the ability to manage multiple interruptions on a continual basis, always maintaining friendly interactions with team members, patients and guests of the practice.

Customer Orientation
The Front Desk Coordinator should be patient focused and displays a desire work within the practice’s brand values to deliver exceptional customer service.

Team Player
Exhibits the ability to work well within the team environment, supporting all members of the team in delivering on the patient experience.

Brand Championship
As the first point of contact, the Front Desk Coordinator must consistently display behaviors that champion the brand value proposition of the practice.

Detail Orientation
Must have the ability to maintain a high level of detail orientation despite frequent interruptions. Accuracy and diligence with regard to patient records, scheduling and file maintenance is required.

Pace of the Environment
Must be able to work at a fast pace.Effectively handling multiple tasks at one time, focusing on patient flow and experience.

Supervision

Under supervision of the Office Manager. Must be able to complete duties without close supervision.

Confidentiality

Will be exposed to confidential information disclosure of which would be contrary to the best interest of the organization and professional ethics.

Type: Full Time (Hourly)

Apply Now

Refine Your Search

customer service coordinator jobs in springfield, il

Front Desk Coordinator/Reception Job

Customer Experience Coordinator

Nutrition Care Coordinator

Commercial Insurance Coordinator

Nutrition Care Coordinator

Front Desk Coordinator/Reception

Supply Center Coordinator - Brickworks Supply

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