Top 77 Desk support Jobs in Springfield, Il

Medical Receptionist/Patient Access Specialist (Front Desk and Call Center )
Springfield Clinic —Springfield, IL
- $16.86 - $23.60 an hour
- Full-time
- OSHA
- Computer literacy
- High school diploma or GED
Patient Access Specialist - Urgent Care (30 Hours/week; 3 - 10 Hour shifts)
Springfield Clinic —Springfield, IL
- $16.86 - $23.60 an hour
- Part-time
- OSHA
- Computer literacy
- Urgent Care
Patient Access Specialist - Urgent Care
Springfield Clinic —Springfield, IL
- $16.86 - $23.60 an hour
- Full-time
- OSHA
- Computer literacy
- Urgent Care
Office Service Generalist
Sikich —Springfield, IL
- $21.49 - $36.57 an hour
- Full-time
- Office
- Administrative experience
- High school diploma or GED
- Wellness program
- Paid parental leave
Quick Apply
4d
Front Desk Reception
Orthopaedic Center Of Illinois —Springfield, IL
- $15 - $20 an hour
- Full-time
- Computer literacy
- Office
- High school diploma or GED
Quick Apply
Customer Service Specialist
University of Illinois —Springfield, IL
- $42,432.00 - $46,234.50 a year
- Online Application
- Mid-level
- Administrative experience
- High school diploma or GED
- Health insurance
- Dental insurance
6d
Patient Access Specialist - ASC
Springfield Clinic —Springfield, IL
- $16.86 - $23.60 an hour
- Full-time
- Computer literacy
- Office
- Administrative experience
Patient Access Specialist - Urgent Care Plus (PRN)
Springfield Clinic —Springfield, IL
- $16.86 - $23.60 an hour
- Part-time
- OSHA
- Computer literacy
- Urgent Care
Nurse Practitioner – Medical Spa
BJ Grand Salon & Spa —Springfield, IL
- From $50 an hour
- Part-time
- Private practice
- Mid-level
- In-person
- Health insurance
- Dental insurance
Quick Apply
3d
Software/Hardware Test Engineer
Spraying Systems Co —Springfield, IL
- $95,000 - $115,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Strategic Relations Representative
First American Financial Corporation —Illinois
- Research
- Mid-level
- Office
- Employee stock purchase plan
- Health insurance
Assistant Sales Manager
Landmark Cadillac-Mitsubishi —Springfield, IL
- $100,000 - $130,000 a year
- Weekends as needed
- Clean driving record
- Dealership
- Merchandising
- Paid training
- Health insurance
Quick Apply
4d
Catastrophe Field Property Adjuster
Allstate —Illinois
- $56,000 - $105,000 a year
- Weekends as needed
- Remote
- Background check
- Mid-level
- Driver's License
- Tuition reimbursement
- Work from home
Bodily Injury Adjuster - Unrepresented (EST/CST) - Remote
Allstate —Illinois
- $52,800 - $80,475 a year
- Full-time
- Remote
- Background check
- Mid-level
- Residential
- Tuition reimbursement
- Work from home
6d
Bodily Injury Adjuster - Represented, Moderate/Complex - MD, VA, DC, DE, WV (Remote)
Allstate —Illinois
- $53,500 - $84,625 a year
- Remote
- Background check
- Mid-level
- US work authorization
- Tuition reimbursement
- Work from home
Bodily Injury Adjuster - Moderate Represented (GA) - Remote
Allstate —Illinois
- $53,500 - $84,625 a year
- Full-time
- Remote
- Mid-level
- Residential
- US work authorization
- Tuition reimbursement
- Work from home
Bodily Injury Adjuster - Litigation, Moderate/Complex - NY NJ PA (Remote)
Allstate —Illinois
- $53,500 - $84,625 a year
- Remote
- Background check
- Mid-level
- US work authorization
- Tuition reimbursement
- Work from home
9d
Concierge
Cedarhurst of Springfield —Springfield, IL
- $16.50 an hour
- Part-time
- Background check
- CPR Certification
- Microsoft Excel
- Disability insurance
- Health insurance
Quick Apply
Team Member
Malibu Jack's Springfield —Springfield, IL
- $15 - $16 an hour
- Part-time
- Ability to walk for extended periods
- 16+ years old
- Ability to stand for extended periods
Quick Apply
Patient Care Technician - PCT
Fresenius Medical Care —Springfield, IL
- $14 - $23 an hour
- Full-time
- Inventory control
- Heavy lifting
- High school diploma or GED
- Health insurance
- Dental insurance
6d

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Medical Receptionist/Patient Access Specialist (Front Desk and Call Center )

Springfield Clinic -
Springfield, IL

Apply Now

Job Details

Full-time
$16.86 - $23.60 an hour

Qualifications

High school diploma or GED
Typing

Full Job Description

Description

If you have strong customer service skills—both over and the phone and in-person—this role is for you! As a Patient Access Specialist (PAS), you will play a vital role in ensuring seamless patient access by managing incoming calls, assisting patients as their first point of contact and coordinating clinic-wide communications across both our call center and front desk. Additionally, PAS team members support physicians and staff by handling daily schedules, answering phones, retrieving records, verifying patient information, scheduling appointments, processing charges and collecting payments.

Job Relationships

Reports to the Operations Manager

Principal Responsibilities

Answer all incoming calls, identify the need of the caller and take messages as required.
Check patients in, verify and update their information and register new patients as needed.
Collect co-pay and/or payment at time of service as required.
Schedule appointments for the provider according to provider group procedures, maintaining a high level of accuracy.
Identify provider schedule capacity and analyze the availability for patient demand to maximize provider efficiency and schedule utilization.
Collaborate with onsite physicians and clinical staff to streamline scheduling efforts and provide seamless support to patients at their first point of contact.
Request future charts, add-ons, stat orders and other necessary documents. Pull charts in-office when required.
Compile office charts for appointments one day in advance.
Document patient requests to the office nurse through the Electronic Health Record (EHR).
Manage the office bump list, waitlist, routine correspondence and overdue orders for the assigned provider or provider group.
Monitor and process the Access Center list to ensure efficient scheduling and patient follow-up for the assigned provider or provider group.
Maintain a strong understanding of billing and insurance principles and practices.
Direct emergency calls to the office nurse or TeleNurse following established emergency procedures.
Adhere to patient service standards.
Uphold a positive attitude and professional demeanor in all interactions with patients and colleagues.
Take responsibility for ongoing education and ensure adherence to established workflow processes.
Comply with the Springfield Clinic incident reporting policy and procedures.
Adhere to all OSHA and Springfield Clinic training and accomplishments as required per policy.
Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards.

Education/Experience

High School graduate or GED required.

Knowledge, Skills and Abilities

MUST possess excellent customer service skills.
Proficient and accurate typing skills required.
Strength in deductive reasoning.
Ability to work under pressure with accuracy.
Excellent attendance in previous work environment.
Demonstrates intermediate computer skills and knowledge of computer software programs.

Working Environment

Office type environment requiring extended periods of sitting.

PHI/Privacy Level

HIPAA1

Apply Now

Refine Your Search

desk support jobs in springfield, il

Medical Receptionist/Patient Access Specialist (Front Desk and Call Center )

Patient Access Specialist - Urgent Care (30 Hours/week; 3 - 10 Hour shifts)

Patient Access Specialist - Urgent Care

Office Service Generalist

Front Desk Reception

Customer Service Specialist

Patient Access Specialist - ASC

Patient Access Specialist - Urgent Care Plus (PRN)

Nurse Practitioner – Medical Spa

Software/Hardware Test Engineer

Strategic Relations Representative

Assistant Sales Manager

Catastrophe Field Property Adjuster

Bodily Injury Adjuster - Unrepresented (EST/CST) - Remote

Bodily Injury Adjuster - Represented, Moderate/Complex - MD, VA, DC, DE, WV (Remote)

Bodily Injury Adjuster - Moderate Represented (GA) - Remote

Bodily Injury Adjuster - Litigation, Moderate/Complex - NY NJ PA (Remote)

Concierge

Team Member

Patient Care Technician - PCT

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