Top 1623 Guest service Jobs in Springfield, Ma

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T2933)
Target —Springfield, MA
- $17.75 - $26.65 an hour
- Choose your own hours
- Entry level
- Flexible schedule
Guest Advocate (Cashier or Front of Store Attendant/ Cart Attendant) (T2933)
Target —Springfield, MA
- $17.75 - $26.65 an hour
- Part-time
- Entry level
- Flexible schedule
Hotel Guest Service Representative
Fairfield Inn and Suites- Holyoke —Holyoke, MA
- From $17 an hour
- Part-time
- Hotel
- Computer skills
- In-person
- Dental insurance
- Vision insurance
Quick Apply
9d
Airport Customer Service Representative
Westover Airport —Chicopee, MA
- $20 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick Apply
Server
Texas Roadhouse —Springfield, MA
- $15 - $30 an hour
- Part-time
- Serving
- Casual dining restaurant
- Guest services
Front Desk Receptionist
Hampton Inn by Hilton —West Springfield, MA
- $16 - $17 an hour
- Part-time
- Google Workspace
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
3d
Weekend Front Desk Associate
Powerhouse Gym —West Springfield, MA
- From $16 an hour
- Part-time
- Organizational skills
- Computer skills
- In-person
- Employee discount
Quick Apply
4d
Host/To Go Specialist
Roundabout Restaurant —West Springfield, MA
- $15 - $20 an hour
- Part-time
- In-person
- Restaurant
- Entry level
- Flexible schedule
Quick Apply
Front Desk Representative - MGM Springfield
MGM Resorts —Springfield, MA
- From $18.95 an hour
- Overtime
- High school diploma or GED
- Entry level
- Resort
- Health insurance
- Dental insurance
4d
On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T1255)
Target —Enfield, CT
- From $17.75 an hour
- Choose your own hours
- Entry level
- Flexible schedule
To-Go
Texas Roadhouse —Springfield, MA
- $15 - $25 an hour
- Part-time
- Casual dining restaurant
- Guest services
- Entry level
- Disability insurance
- Health insurance
Brewista
7Brew West Springfield —West Springfield, MA
- $18 - $20 an hour
- Part-time
- Serving
- Ability to lift 50 pounds
- Quick service & fast food restaurant
- Flexible schedule
Quick Apply
Front Desk Agent
FALCON HOTEL CORP —Springfield, MA
- $16.50 an hour
- Weekends as needed
- Inventory management
- English
- Hotel
- Opportunities for advancement
Host
Texas Roadhouse —Springfield, MA
- $15 - $16 an hour
- Part-time
- Serving
- Restaurant
- Entry level
- Disability insurance
- Health insurance
Guest Room Attendant - MGM Springfield
MGM Resorts —Springfield, MA
- From $18.40 an hour
- 8 hour shift
- Entry level
- Resort
- Health insurance
- Dental insurance
11d
Guest Services Representative - MGM Springfield
MGM Resorts —Springfield, MA
- From $15.75 an hour
- Part-time
- High school diploma or GED
- 1 year
- Entry level
- Health insurance
- Dental insurance
8d
Patient Service Representative
Children's Dentistry of Chicopee —Chicopee, MA
- From $17 an hour
- Full-time
- Children
- Organizational skills
- In-person
- Paid jury duty
- Health savings account
Quick Apply
5d
Lifeguard
Ellington Ridge Country Club —Ellington, CT
- From $17 an hour
- Part-time
- CPR Certification
- Heavy lifting
- First Aid Certification
- Employee discount
- Flexible schedule
Quick Apply
Freedom Boat Club Dock Hand - South Hadley
Freedom Boat Club —South Hadley, MA
- $15 an hour
- Part-time
- Background check
- 18 years or older
- Clean driving record
- 401(k)
- 401(k) 4% Match
Quick Apply
Field Service Technician
Namco Pools —Enfield, CT
- $20 - $22 an hour
- Part-time
- Bilingual
- Background check
- Clean driving record
- Health savings account
- Health insurance
Quick Apply
4d

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guest service jobs near springfield, ma

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T2933)

Target -
Springfield, MA

Apply Now

Job Details

Part-time
$17.75 - $26.65 an hour

Benefits

Flexible schedule

Qualifications

Customer communication
Outdoor work experience
Moving

Full Job Description

The Starting Hourly Rate / Salario por Hora Inicial is $17.75 USD per hour. The Pay Range / Rango salarial is $17.75 USD - $26.65 USD per hour.

ALL ABOUT TARGET

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

ALL ABOUT ON DEMAND

You can work as much or as little as you like as an On-Demand Team Member (TM) and your schedule may vary depending on shift availability and store needs. This role is ideal for those that are looking for a personalized work schedule.

As an On-Demand TM, you will not be included on the posted weekly schedule, but rather will have the opportunity to create your own schedule by picking up shifts posted by leaders or other team members (via our myTime mobile scheduling app) that work best with your schedule.

When you choose to pick up a shift, reliable and prompt attendance is necessary.

We also ask for your active engagement by picking up and working shifts once every 4 weeks (minimum of four hours). Flexibility can be granted in certain circumstances, but you need to respond to our attempts to contact you to confirm your interest in working shifts at Target. If you do not respond to our attempts at contact, your employment may be terminated. Additionally, if you do not work at least one shift within 5 months, your employment with Target will be administratively terminated.

Your communication and ability to work when our business demands it most are critical to your success in this role.

Should you be offered a position as an On-Demand TM, you will be required to attend a Target Welcome orientation and commit to a short-term structured training schedule to ensure you are properly prepared for your new role. After that, the myTime mobile scheduling app is where you can pick up the shifts you desire to work.

ALL ABOUT SERVICE & ENGAGEMENT

Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.

At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the skills and experience of:

Communicating and interacting with guests to build an inclusive guest experience

Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns

Adapting to different guest interactions and situations

Promoting and engaging around various benefits, offerings and services

As a Guest Advocate, no two days are ever the same, but a typical day will most likely include the following responsibilities:

Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard.

Create a welcoming experience by greeting guests as you are completing your daily tasks.

When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs.

Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience.

Thank guests and let them know we’re happy they chose to shop at Target.

Scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices.

Work efficiently to minimize guest wait time while maintaining guest service and accuracy.

Make the guest aware of current and upcoming brand launches, store activities and events.

Know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign-up as needed. Be familiar with all fulfillment services, and know how to direct the guest to enroll, activate and use them.

Understand and show guests how to use Wallet and the other features and offerings within the Target App.

Attempt every return and follow register prompts, partnering with immediate leaders as needed to help solve for the guest while following Target’s policies and procedures.

Partner with leaders as needed to de-escalate any situations and recover the guest shopping experience while following Target’s policies and procedures.

Deliver easy and accurate service to all Order Pick Up, Drive Up, and Registry guests.

Maintain a clean, clutter free work area (including gathering abandoned items, baskets, and hangers).

Stock supplies during store open hours while being available for the guest.

Demonstrate a culture of ethical conduct, safety and compliance.

Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.

Support guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.

Support Cash Office processes as needed, including management of cash systems.

All other duties based on business needs

WHAT WE ARE LOOKING FOR

This may be the right job for you if:

You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.

You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.

You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).

The good news is that we have some amazing training that will help teach you everything you need to know to be a Guest Advocate. But, there are a few skills you should have from the get-go:

Communicating effectively, including using positive language and attentive to guests needs

Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.

Welcoming and helpful attitude toward guests and other team members

Attention to detail while multi-tasking

Willing to educate guests and engage around products and services

Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.

Work both independently and with a team

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:

Accurately handle cash register operations, cash transactions, and support cash office operations as needed

Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving product up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others.

Flexibility when picking up shifts (e.g., nights, weekends and holidays) to help meet store needs

Active engagement by picking up and working shifts as well as responding to our attempts at contact. You must work at least one shift within 5 months or you will be administratively terminated.

Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.

Ability to remain mobile for the duration of a scheduled shift (shift length may vary).

Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.

Benefits Eligibility

Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_A | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: https://tgt.biz/BenefitsForYou_A

Americans with Disabilities Act (ADA)

In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to [email protected]. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.

Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.

Apply Now

Refine Your Search

guest service jobs in springfield, ma

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T2933)

Guest Advocate (Cashier or Front of Store Attendant/ Cart Attendant) (T2933)

Hotel Guest Service Representative

Airport Customer Service Representative

Server

Front Desk Receptionist

Weekend Front Desk Associate

Host/To Go Specialist

Front Desk Representative - MGM Springfield

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T1255)

To-Go

Brewista

Front Desk Agent

Host

Guest Room Attendant - MGM Springfield

Guest Services Representative - MGM Springfield

Patient Service Representative

Lifeguard

Freedom Boat Club Dock Hand - South Hadley

Field Service Technician

I want to receive the latest job alert for guest service in springfield, ma

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