Top 646 Member services representative Jobs in Springfield, Ma

Retail Associate
Ross Stores —West Springfield, MA
- Merchandising
- Sanitation
- Ability to lift 25 pounds
MEMBER CONTACT CENTER REP
Freedom Credit Union —Springfield, MA
- $19.54 - $28.60 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Computer skills
Director of Development
Amherst Survival Center —North Amherst, MA
- $84,000 - $91,000 a year
- Weekends as needed
- Microsoft Excel
- English
- Research
- Health insurance
- Dental insurance
Quick Apply
Sales Development Representative (SDR) - Six-Figure Earning & AM Potential
Azaya IT, Inc. —Palmer, MA
- $45,000 - $75,000 a year
- Full-time
- Background check
- Google Workspace
- Clean driving record
- Health insurance
- Paid time off
Quick Apply
Driver
Transdev —East Hartford, CT
- $22.00 - $23.50 an hour
- Overtime
- Background check
- Customer service
- Pass drug screening
- Paid training
- Paid holidays
6d
HVAC Crew Lead
Homeworks Energy —Windsor, CT
- $35 - $50 an hour
- Overtime
- 5 years
- Mid-level
- Residential
- Paid training
- Paid holidays
Quick Apply
10h
Spectrum - Outside Sales - Virtual Hiring Event! (40K Base Salary + Uncapped Commission)
Spectrum —Chicopee, MA
- $75,000 - $105,000 a year
- Weekends as needed
- English
- Office
- Residential
- Mileage reimbursement
- Health insurance
10h
Sales Representative (New York State & Connecticut)
Belmark inc —Hartford, CT
- Full-time
- Mid-level
- 3 years
- Ability to lift 50 pounds
- Profit sharing
- Paid holidays
Quick Apply
Float Member Service Representative, Marlboro, MA and Nashua, NH Area, Full
First Technology Federal Credit Union —Massachusetts
- $21.50 an hour
- Email
- Bilingual
- Microsoft Word
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Account Manager
Rochester Midland Corporation —Hartford, CT
- $90,000 - $110,000 a year
- Full-time
- Ability to lift 50 pounds
- Driver's License
- Bachelor's degree
2d
Entry Level Sales Representative
Renewal by Andersen | Esler Companies —Manchester, CT
- $25 - $35 an hour
- Urgently hiring
- No experience needed
- Office
- US work authorization
- Paid training
- Paid holidays
Transportation Manager
Freshpoint —Hartford, CT
- $80,200 - $120,200 a year
- Weekends as needed
- 18 years or older
- Computer literacy
- Basic math
HVAC Installer Lead
Homeworks Energy —Chicopee, MA
- $28 an hour
- Overtime
- Mid-level
- 3 years
- Communication skills
- Paid training
- Paid holidays
Quick Apply
Technician
National Seating & Mobility, Inc. —Chicopee, MA
- $23 an hour
- 8 hour shift
- Customer service
- High school diploma or GED
- Assembly
- Paid holidays
- Health insurance
Quick Apply
Industrial Automation Specialist - Smart Components
REXEL —Holyoke, MA
- $70,000 - $85,000 a year
- Full-time
- Microsoft Outlook
- Ability to walk for extended periods
- 5 years
- Commuter assistance
- Health savings account
Quick Apply
Retail Event Marketing Assistant
Summit Retail Solutions —Hartford, CT
- $900 - $1,400 a week
- Full-time
- Background check
- 18 years or older
- Customer service
- Paid training
- Health insurance
Quick Apply
Retail Merchandising Field Specialist
Channel Partners —Windsor, CT
- $18 an hour
- Part-time
- 18 years or older
- Customer service
- Merchandising
- Paid training
- 401(k)
Maintenance Supervisor
South Oxford Management —Simsbury, CT
- $32 - $35 an hour
- Overtime
- Mid-level
- 3 years
- Ability to climb stairs
- Paid parental leave
- AD&D insurance
Quick Apply
3d
Senior Director of Field Marketing
Propark Mobility —Hartford, CT
- $80,000 - $110,000 a year
- Full-time
- Hybrid work
- Marketing
- 8 years
- Analysis skills
- Free parking
- Commuter assistance
9d
CDL Shuttle Driver
Propark Mobility —Hartford, CT
- $23 an hour
- Weekends as needed
- 18 years or older
- Mid-level
- Ability to lift 50 pounds
- Free parking
- Commuter assistance

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Retail Associate

Ross Stores -
West Springfield, MA

Apply Now

Job Details

Qualifications

Customer communication
Moving
Retail math
POS systems

Full Job Description

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.
As part of our team, you will experience:

Success. Our winning team pursues excellence while learning and evolving
Career growth. We develop industry leading talent because Ross grows when our people grow
Teamwork. We work together to solve the hard problems and find the right solution
Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2025 revenues of $22.8 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

GENERAL PURPOSE:

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.

ESSENTIAL FUNCTIONS:

Understands that safety is the number one priority and practices safe behaviors in everything they do.
Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction.
Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
Represents and supports the Company brand at all times.
Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.
Maintains a professional appearance and adheres to the Company's dress code at all times.
Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas.
Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.
Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.

COMPETENCIES:

Manages Work Processes
Business Acumen
Plans, Aligns & Prioritizes
Builds Talent
Collaborates
Leading by Example
Communicates Effectively
Ensures Accountability & Execution

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
Ability to perform basic mathematical calculations commonly used in retail environments.

PHYSICAL REQUIREMENTS/ADA:

Ability to use all Store equipment, including PDTs, registers and PC as required.
Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to occasionally push, pull and lift more than 25 pounds.
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
Certain assignments may require other qualifications and skills.
Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.

SUPERVISORY RESPONSIBILITIES:

None

DISCLAIMER

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

Apply Now

Refine Your Search

member services representative jobs in springfield, ma

Retail Associate

MEMBER CONTACT CENTER REP

Director of Development

Sales Development Representative (SDR) - Six-Figure Earning & AM Potential

Driver

HVAC Crew Lead

Spectrum - Outside Sales - Virtual Hiring Event! (40K Base Salary + Uncapped Commission)

Sales Representative (New York State & Connecticut)

Float Member Service Representative, Marlboro, MA and Nashua, NH Area, Full

Account Manager

Entry Level Sales Representative

Transportation Manager

HVAC Installer Lead

Technician

Industrial Automation Specialist - Smart Components

Retail Event Marketing Assistant

Retail Merchandising Field Specialist

Maintenance Supervisor

Senior Director of Field Marketing

CDL Shuttle Driver

I want to receive the latest job alert for member services representative in springfield, ma

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