Top 168 Client services specialist Jobs in Springfield, Mo

Consumer Directed Services Specialist
empower: abilities —Springfield, MO
- From $18 an hour
- Weekends as needed
- Hybrid work
- Background check
- Working with individuals with disabilities
- Research
- Health insurance
- Dental insurance
Quick Apply
2d
Digital Advertising Specialist
Campaignium —Springfield, MO
- $50,000 - $60,000 a year
- Full-time
- Hybrid work
- Marketing
- Mid-level
- Analysis skills
- Paid parental leave
- Health savings account
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Retail-Wholesale Account Specialist
Ozark Fence & Supply —Springfield, MO
- $20 - $22 an hour
- Full-time
- Background check
- Sales
- Customer service
- Paid holidays
- Health insurance
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Account Supervisor
ADsmith Marketing & Advertising —Springfield, MO
- $70,000 - $85,000 a year
- Full-time
- Hybrid work
- Marketing
- Writing skills
- Office
- Paid holidays
- Relocation assistance
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Special Projects Project Manager
Nabholz —Springfield, MO
- Full-time
- Background check
- OSHA
- Construction site
- Health insurance
- Dental insurance
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Remote Account Representative
BCA Financial Services —Springfield, MO
- $17 an hour
- Full-time
- Remote
- HIPAA
- High school diploma or GED
- Computer skills
- Paid holidays
- Health insurance
Front Desk Hospitality Specialist
Phoenix Home Care and Hospice —Springfield, MO
- $18 - $20 an hour
- Urgently hiring
- Microsoft Word
- Office
- Administrative experience
- Health insurance
- Dental insurance
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Front Desk - Cosmetic Surgery Center (Training Provided!)
Sono Bello —Springfield, MO
- $45,000 a year
- Full-time
- High school diploma or GED
- Bachelor's degree
- Perioperative Care
- Paid holidays
- Health insurance
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Benefits Representative
AMBA —Springfield, MO
- $65,000 - $90,000 a year
- Full-time
- Mid-level
- Leadership
- Communication skills
- Retirement plan
IT Support Specialist
Ovation Workplace Services Inc —Springfield, MO
- $45,760 - $47,840 a year
- Full-time
- Computer Science
- Mid-level
- Office
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Lead Service Craftsperson - Drywall/Commercial Doors
Nabholz Construction Services —Springfield, MO
- $25 - $35 an hour
- Overtime
- Background check
- Management
- Construction site
- Health insurance
- Dental insurance
Quick Apply
Family Foster Care Specialist - Springfield, Mo.
MBCH Children and Family Ministries —Springfield, MO
- From $46,040 a year
- Full-time
- Hybrid work
- Mid-level
- Bachelor's degree
- Case management
- Disability insurance
- Health insurance
Quick Apply
Certified Peer Specialist - Adult Recovery Services
Burrell Behavioral Health —Springfield, MO
- Full-time
- Clean driving record
- High school diploma or GED
- Driver's License
- Mileage reimbursement
- Health insurance
Quick Apply
Nurse Practitioner
ComplexCare Solutions —Webster County, MO
- $2,400 - $10,000 a month
- PRN
- Bilingual
- CPR Certification
- Nursing
- 401(k)
Quick Apply
2d
SAP Commerce Cloud Architect - 00068277251
Cognizant —Missouri
- $83,250 - $112,500 a year
- Full-time
- Hybrid work
- 11+ years
- Office
- Analysis skills
- Paid parental leave
- Paid holidays
Employment Specialist
Express Employment Professionals- Springfield, MO —Springfield, MO
- $17 - $20 an hour
- Online Application
- Sales
- Office
- High school diploma or GED
- Paid training
- Referral program
Quick Apply
2d
Sales - Product Manager
BlueLinx —Springfield, MO
- Full-time
- Mid-level
- Bachelor's degree
- Product management
- Paid holidays
- Disability insurance
Quick Apply
Software Support Representative (ACH and Wires)
Jack Henry & Associates —Springfield, MO
- Weekends as needed
- Hybrid work
- Research
- Mid-level
- 1 year
Office Experience Coordinator
Holloway America —Springfield, MO
- Microsoft Outlook
- Writing skills
- Merchandising
Quick Apply
Contracts Billing Specialist
SumnerOne —Springfield, MO
- $20 - $22 an hour
- Hybrid work
- Microsoft Outlook
- ERP systems
- English
- Profit sharing
- Paid holidays
Quick Apply

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client services specialist jobs near springfield, mo

Consumer Directed Services Specialist

empower: abilities -
Springfield, MO

Quick Apply

Job Details

Full-time
From $18 an hour
2 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Life insurance
Retirement plan

Qualifications

Record keeping
Working with individuals with disabilities
Working with individuals with cognitive disabilities
Working with individuals with chronic illnesses
Care documentation
Clinical case management notes
Bachelor's degree
Working with individuals with mental health conditions
Client advocacy in social work
Working with individuals with physical disabilities
Video conferences (communication methods)
Community relationship building
Community outreach case management method

Full Job Description

The Consumer Directed Services (CDS) Specialist helps individuals with disabilities access and manage consumer-directed personal attendant services so they can meet their independent living goals. The Specialist provides case management, skills training, information and referral services, and maintains accurate documentation according to Missouri Department of Health and Senior Services regulations. This position is a mandated reporter in the State of Missouri. This role also includes advocacy, community outreach, and supporting the visibility of CDS services in the eight-county service region.

Case Management

Verify Medicaid eligibility for assigned consumers monthly.
Contact newly assigned consumers within 2 business days.
Provide one-on-one or group skills training to help consumers become effective employers of their attendants (EVV, record keeping, hiring, training, payroll responsibilities, etc.). Provide retraining when needed.
Train new consumers on the caseload and enter documentation into CILS First within 3–5 business days.
Complete yearly home visits and document in CILS First within 3–5 business days.
Complete monthly phone contacts and document in CILS First within 3–5 business days.
Ensure case notes clearly reflect the services being provided.
Submit 45-day and 60-day letters when needed and complete a PCCP with 60-day letters.
Complete PCCPs when a consumer needs a change in their plan of care or when the consumer is closing.
Submit no-contact letters when unable to reach the consumer, ensuring all attempts are clearly documented with supporting details.
Complete releases with consumers and scan them into the correct document folders.
Complete in-house referrals when needed.
Provide services according to all program guidelines.
Ensure case notes reflect EVV compliance. Address compliance concerns with the consumer and complete a face-to-face EVV retraining if issues continue.
Ensure community activities are correctly categorized in the database.
Maintain clear, concise, and accurate documentation of all services in CILS First, including case notes, EVV record edits, PCCPs, contacts, and home visits.
Identify additional needs and make referrals internally and externally (Vocational Rehabilitation, Medicare, Medicaid, Family Support Division, Social Security, etc.).

Advocacy

Support individuals with disabilities in accessing services to maintain or improve independence.
Monitor for potential discrimination and assist with complaints as appropriate.
Participate in outreach activities within the eight-county region and document them in the database.
Serve on community task forces, committees, and councils as assigned.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those required to successfully perform the essential functions of this job.

Sitting for prolonged periods of time, standing and walking on hard surfaces for short periods of time.
Ability to travel independently to meetings or clients homes throughout the 8 county service area, as well as training throughout the state or country.
Hearing and speaking ability to receive and provide verbal information, in person, on the telephone or via virtual meeting platforms.
Vision sufficient to drive a vehicle, read, prepare, and proofread documents, read and enter information electronically, perform assigned duties.
Requires frequent viewing of computer monitors, documents or printed information.
Reaching, grasping and manipulating objects such as writing utensils, office items, paperwork and operating keyboards.
Lifting and carrying light objects up to 5 pounds frequently and up to 20 pounds occasionally.

ADDITIONAL RESPONSIBILITIES

Perform office coverage as scheduled.
Attend CDS meetings in person.
Submit monthly expense reports on time and with accuracy, ensuring entries match CILS First, the calendar, and the in/out board, with minimal corrections required.
Participate in staff meetings, CDS program planning, and internal training.
Travel to conferences, workshops, and special events as required (including evenings, weekends, or out-of-state travel).

Perform other duties as assigned to support the mission of the organization, including research and reference tasks.

Pay: From $18.00 per hour

Benefits:

Dental insurance
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

Education:

Bachelor's (Required)

Ability to Commute:

Springfield, MO 65807 (Required)

Work Location: Hybrid remote in Springfield, MO 65807

Quick Apply

Refine Your Search

client services specialist jobs in springfield, mo

Consumer Directed Services Specialist

Digital Advertising Specialist

Retail-Wholesale Account Specialist

Account Supervisor

Special Projects Project Manager

Remote Account Representative

Front Desk Hospitality Specialist

Front Desk - Cosmetic Surgery Center (Training Provided!)

Benefits Representative

IT Support Specialist

Lead Service Craftsperson - Drywall/Commercial Doors

Family Foster Care Specialist - Springfield, Mo.

Certified Peer Specialist - Adult Recovery Services

Nurse Practitioner

SAP Commerce Cloud Architect - 00068277251

Employment Specialist

Sales - Product Manager

Software Support Representative (ACH and Wires)

Office Experience Coordinator

Contracts Billing Specialist

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