Top 317 Overnight customer service representative Jobs in Springfield, Mo

Customer Service Account Associate - Springfield
T-Mobile USA, Inc. —Springfield, MO
- $20 an hour
- Full-time
- 18 years or older
- High school diploma or GED
- US work authorization
- Paid parental leave
- AD&D insurance
Night Customer Service Associate
Prime, Inc. —Springfield, MO
- Weekends as needed
- Sales
- Office
- Bachelor's degree
Customer Service and Support Representative
Alside —Springfield, MO
- $23 - $26 an hour
- Microsoft Outlook
- Residential
- High school diploma or GED
Quick Apply
3d
Customer Service Delivery Driver
Carvana —Strafford, MO
- $17 - $19 an hour
- Clean driving record
- Ability to walk for extended periods
- DOT physical examination
- Wellness program
- Employee stock purchase plan
Field Sales Representative
Smart Internet LLC —Springfield, MO
- $5,000 - $9,000 a month
- Full-time
- Customer service
- In-person
- Entry level
- Flexible schedule
Quick Apply
Sales Representative
Purpos Recruiting Agency —Springfield, MO
- $71,788 - $98,278 a year
- Full-time
- Hybrid work
- No experience needed
- English
- Business development
- Paid training
- Health insurance
Quick Apply
Trade Sales Representative – Windows & Doors (B2B)
Pella Products of Arkansas and Missouri —Springfield, MO
- $75,000 - $200,000 a year
- Full-time
- Bilingual
- Background check
- Clean driving record
- Health insurance
- Dental insurance
Quick Apply
Roofing Sales Representative
CLEAN RESIDENTIAL ENERGY —Springfield, MO
- $75,000 - $250,000 a year
- Full-time
- Sales
- No experience needed
- Residential
- Professional development assistance
- Opportunities for advancement
Quick Apply
Commercial HVAC Sales Representative
Integrated Facility Services Inc. —Springfield, MO
- $80,000 - $110,000 a year
- Full-time
- English
- Mid-level
- Project management
- Disability insurance
- Health insurance
Quick Apply
Sales Representative
Corporate Technologies Advantage, LLC —Springfield, MO
- From $16 an hour
- Part-time
- Sales
- Customer service
- English
- Paid training
- Health insurance
Quick Apply
Business Development Sales Representative (SDA092826)
SelectQuote —Missouri
- $50,000 - $80,000 a year
- Overtime
- Remote
- 1 year
- Entry level
- Paid training
- Health insurance
4d
Sales Representative + Sign-on Bonus
DaBella —Springfield, MO
- $70,000 - $90,000 a year
- Full-time
- Spanish
- Driver's License
- Travel
- Paid training
- Health savings account
Quick Apply
Automotive Sales Representative
Reliable Superstore —Springfield, MO
- $40,000 - $125,000 a year
- Full-time
- Dealership
- Entry level
- Employee assistance program
- 401(k) matching
Quick Apply
Outside Sales Representative
Hibu —Springfield, MO
- Online Application
- Hybrid work
- Office
- Entry level
- Mileage reimbursement
Quick Apply
Outside Sales Representative
Tri-State Water, Power & Air —Springfield, MO
- $150,000 - $250,000 a year
- Mid-level
- High school diploma or GED
- Driver's License
- Paid training
- Health insurance
Quick Apply
Customer Service Representative/Paint Mixer
Wholesale Auto Paints —Springfield, MO
- $18.00 - $19.60 an hour
- Full-time
- Ability to lift 50 pounds
- In-person
- Restaurant experience
- Paid holidays
- Health insurance
Quick Apply
4d
Account Sales Representative (Entry-Level)
Walton Workforce Solutions, LLC —Ozark, MO
- $50,354.68 - $60,642.20 a year
- Full-time
- 18 years or older
- Sales
- Business development
- Paid training
- Paid time off
Quick Apply
Entry-Level Benefits Sales Representative
Walton Workforce Solutions, LLC —Ozark, MO
- $56,483.84 - $68,023.55 a year
- Full-time
- No experience needed
- Driver's License
- Fair chance
- Paid training
- Opportunities for advancement
Quick Apply
Outside Sales Representative - Stairlift
LeafHome —Springfield, MO
- $85,000 - $125,000 a year
- Full-time
- Customer service
- Organizational skills
- Communication skills
- Opportunities for advancement
Quick Apply
Bilingual Inside Sales Representative (170)
ABC® Supply Co. Inc. —Springfield, MO
- Full-time
- Spanish
- Computer literacy
- Military encouraged
- Paid holidays
- Disability insurance

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Customer Service Account Associate - Springfield

T-Mobile USA, Inc. -
Springfield, MO

Apply Now

Job Details

Full-time
$20 an hour

Benefits

Paid parental leave
AD&D insurance
Employee stock purchase plan
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Family leave
On-the-job training
Parental leave
Vision insurance
Life insurance
Childcare
Pet insurance

Qualifications

Managing customer accounts
Operating systems
Account maintenance
Account troubleshooting
High school diploma or GED
Managing clients in a customer support role
Client retention
Debt collection payment plan
Individual consumer customer service
Computer skills
Handling account queries
Account management
Collections account management

Full Job Description

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

This role supports customer satisfaction by resolving inquiries and managing accounts effectively within a team environment. It involves identifying root causes of customer concerns, managing account activities, and facilitating collections when appropriate. The position emphasizes developing skills in customer service, account management, and problem resolution. Success is measured by timely issue resolution, customer retention, and adherence to quality and productivity standards. The work contributes to building loyal customer relationships and enhancing organizational revenue through service and account management.

Job Responsibilities:

Resolve customer inquiries and concerns promptly to ensure effective issue resolution
Manage customer accounts to identify service opportunities and facilitate collections of past-due balances
Deliver customer service using available resources and training tools to maintain service quality
Complete required training to develop skills, system knowledge, and proficiency in organizational competencies
Meet department productivity and quality standards to support operational goals
Approach each customer interaction with respect and a solution-oriented mindset to foster positive experiences
Also responsible for other duties/projects as assigned by business management as needed

Education and Work Experience:

High School Diploma/GED (Required)
6 months customer service experience (Preferred)

Knowledge, Skills and Abilities:

Account Management (Required)
Answering Telephones (Required)
Customer Education (Required)
Customer Needs Identification (Required)
Customer Problem Solving (Required)
Customer Retentions (Required)
Customer Service (Required)
Customer-Focused (Required)
Empathy (Required)
Microsoft Applications (Required)
Multitasking (Required)
Operating System Concepts (Required)
Payment Collections (Required)
Payment Schedules (Required)
Service Oriented (Required)
Troubleshooting (Required)

At least 18 years of age
Legally authorized to work in the United States

Travel:
Travel Required (Yes/No): No

DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No

Hourly Base Pay: $20.00, plus opportunity to earn up to a total of $750 while completing training milestones.

When starting with T-Mobile, Account Associates receive on-the-job training and can earn up to a total of $750. Once completed, Account Associates promote to the Account Expert role and become eligible for an annualized incentive target of $4,400/year. Actual incentives vary based on performance and full-time status. All employees at T-Mobile, are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!

As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [email protected] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Apply Now

Refine Your Search

overnight customer service representative jobs in springfield, mo

Customer Service Account Associate - Springfield

Night Customer Service Associate

Customer Service and Support Representative

Customer Service Delivery Driver

Field Sales Representative

Sales Representative

Trade Sales Representative – Windows & Doors (B2B)

Roofing Sales Representative

Commercial HVAC Sales Representative

Sales Representative

Business Development Sales Representative (SDA092826)

Sales Representative + Sign-on Bonus

Automotive Sales Representative

Outside Sales Representative

Outside Sales Representative

Customer Service Representative/Paint Mixer

Account Sales Representative (Entry-Level)

Entry-Level Benefits Sales Representative

Outside Sales Representative - Stairlift

Bilingual Inside Sales Representative (170)

I want to receive the latest job alert for overnight customer service representative in springfield, mo

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