Top 701 Center manager Jobs in Springfield, Nj

Call Center Manager
TransCore, LP —Union, NJ
- $80,000 - $99,000 a year
- Full-time
- Mid-level
- 3 years
- Communication skills
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Physical Therapist Center Manager
Kessler Rehabilitation Center —Oakland, NJ
- $90,000 - $120,000 a year
- Full-time
- Physical & Rehabilitation Medicine
- Mid-level
- Outpatient experience
- Continuing education credits
- Health insurance
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OASAS Program Manager (CASAC a plus)
PARK SLOPE CENTER FOR MENTAL HEALTH, Inc —Brooklyn, NY
- $80,000 - $110,000 a year
- Full-time
- Management
- Mid-level
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
10d
Physical Therapist Center Manager
Kessler Rehabilitation Center —Hawthorne, NJ
- $90,000 - $120,000 a year
- Full-time
- Physical & Rehabilitation Medicine
- Mid-level
- Outpatient experience
- Continuing education credits
- Health insurance
Quick Apply
Physical Therapist Float
Kessler Rehabilitation Center —Edison, NJ
- $85,000 - $110,000 a year
- Full-time
- Float pool
- Physical & Rehabilitation Medicine
- Outpatient experience
- Continuing education credits
- Health insurance
Quick Apply
Medical Physicist
ProCure Proton Therapy Center —Somerset, NJ
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Data analysis skills
Quick Apply
5d
Targeted Case Manager
Interborough Developmental and Consultation Center —Brooklyn, NY
- $70,000 - $75,000 a year
- Full-time
- Mid-level
- Master's degree
- Bachelor's degree
- Profit sharing
- Health savings account
Quick Apply
4d
Physical Therapist Center Manager
Kessler Rehabilitation Center —Midland Park, NJ
- $90,000 - $120,000 a year
- Full-time
- Physical & Rehabilitation Medicine
- Mid-level
- Outpatient experience
- Continuing education credits
- Health insurance
Quick Apply
Lube Technician AN3146- Raritan
Valvoline Instant Oil Change —Raritan, NJ
- $17 - $18 an hour
- Bilingual
- Ability to lift 50 pounds
- Entry level
- Health insurance
- Dental insurance
Dental Assistant
ZUFALL HEALTH CENTER INC —Bridgewater, NJ
- $21.00 - $27.82 an hour
- Full-time
- Spanish
- CPR Certification
- BLS Certification
Quick Apply
Assistant Warehouse Manager
BRILLTECH INC —Linden, NJ
- $60,000 - $72,000 a year
- Full-time
- Inventory management
- Mid-level
- Microsoft Office
- Health insurance
- Paid time off
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Call Center Manager
Merola Tile —New Brunswick, NJ
- $80,000 - $100,000 a year
- Full-time
- Microsoft Excel
- 5 years
- Analysis skills
- Paid holidays
- Health insurance
Quick Apply
Lube Technician AN3128- Springfield
Valvoline Instant Oil Change —Springfield, NJ
- $17 - $18 an hour
- Bilingual
- Ability to lift 50 pounds
- Entry level
- Health insurance
- Dental insurance
Lube Technician AN3118- East Hanover
Valvoline Instant Oil Change —East Hanover, NJ
- $17 - $18 an hour
- Bilingual
- Ability to lift 50 pounds
- Entry level
- Health insurance
- Dental insurance
Physical Therapist Center Manager
Kessler Rehabilitation Center —Totowa, NJ
- $90,000 - $120,000 a year
- Full-time
- Physical & Rehabilitation Medicine
- Mid-level
- Outpatient experience
- Continuing education credits
- Health insurance
Quick Apply
Lymphoma Resource Center Senior Manager
Lymphoma Research Foundation —New York, NY
- $80,000 - $90,000 a year
- Full-time
- Hybrid work
- Background check
- Spanish
- Licensed Clinical Social Worker
- Disability insurance
- Health insurance
Quick Apply
Manager, Service Center
TForce Freight —Moonachie, NJ
- Full-time
- Mid-level
- Bachelor's degree
- US work authorization
National Corporate Controller
Redefine Management, LLC —Matawan, NJ
- $230,000 - $250,000 a year
- Full-time
- CPA
- 5 years
- System design
- Health insurance
- Dental insurance
Quick Apply
6d
Retail Field Specialist - Center Store
Key Food Stores Co Operative, Inc. —Bronx, NY
- $50,000 - $55,000 a year
- 8 hour shift
- Customer service
- Merchandising
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Nurse Manager - Inwood
Sun River Health —Bronx, NY
- $96,562.56 - $120,703.20 a year
- Full-time
- CPR Certification
- Nursing
- RN License
- Wellness program
- 403(b) matching
Quick Apply

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center manager jobs near springfield, nj

Call Center Manager

TransCore, LP -
Union, NJ

Quick Apply

Job Details

Full-time
$80,000 - $99,000 a year

Qualifications

Live chat
Staff supervision
Email customer support
Managing teams in a customer support role
Phone communication
Team leadership
Client inquiry handling
Customer service through social media
Call center management
Email support

Full Job Description

TransCore (TRN), a subsidiary of ST Engineering, is seeking a full-time Call Center Manager to join our team in Union, New Jersey.

Summary: The Call Center Manager is responsible for overseeing the daily operations of the call center, ensuring efficient service delivery, high customer satisfaction, and optimal team performance. This role involves managing a team of customer service representatives, monitoring key performance indicators (KPIs), implementing process improvements, and ensuring compliance with company policies and service standards.

Salary Range: $80,000 - 99,000/yr., based upon skills and experience.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Oversee daily operations of the call center to ensure efficient service delivery
Supervise, coach, and develop call center staff to meet performance goals
Monitor key performance indicators (KPIs) such as call volume, response time, and customer satisfaction
Implement and maintain quality assurance standards through call monitoring and feedback
Manage staff schedules and ensure adequate coverage across shifts
Handle escalated customer issues and ensure timely resolution
Identify and implement process improvements to enhance productivity and service quality
Prepare and present performance reports and operational metrics to leadership
Ensure effective use of call center technologies and coordinate with IT for system support
Enforce company policies, regulatory requirements, and industry standards.
Perform other duties as directed by TransCore management.

Requirements and Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and/or abilities required.

Five (5) years call center management experience required.
Three (3) years experience in toll industry customer service is required.
Demonstrated experience working within multi-channel customer contact center environments, utilizing various systems to manage and resolve customer inquiries efficiently across phone, email, chat, and social media platforms.
Excellent interpersonal and communication skills, including the ability to communicate information and ideas to an individual or in a large group setting.
Ability to manage multiple priorities, manage time effectively, and easily adapt to change.

Physical Demands/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee may be seated for extended periods of time. The employee is occasionally required to stand, walk, and reach with hands and arms. The noise level in the work environment is usually moderate.

TransCore complies with federal and state disability laws and provides reasonable accommodation for employees with disabilities.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

center manager jobs in springfield, nj

Call Center Manager

Physical Therapist Center Manager

OASAS Program Manager (CASAC a plus)

Physical Therapist Center Manager

Physical Therapist Float

Medical Physicist

Targeted Case Manager

Physical Therapist Center Manager

Lube Technician AN3146- Raritan

Dental Assistant

Assistant Warehouse Manager

Call Center Manager

Lube Technician AN3128- Springfield

Lube Technician AN3118- East Hanover

Physical Therapist Center Manager

Lymphoma Resource Center Senior Manager

Manager, Service Center

National Corporate Controller

Retail Field Specialist - Center Store

Nurse Manager - Inwood

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