Top 58 customer experience coordinator Jobs in springfield, or

Centralized Scheduling Coordinator - Remote (Oregon)
PeaceHealth —Springfield, OR
- $21.30 - $33.27 an hour
- Full-time
- Remote
- Anatomy knowledge
- Microsoft Excel
- Microsoft Outlook
- Continuing education credits
- 403(b) matching
Front Desk Receptionist and Medical Records Coordinator
Kidney Care of Oregon —Springfield, OR
- $17 - $19 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Organizational skills
- Paid holidays
- Health insurance
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1d
Scheduling Coordinator-Front Desk
Oakmont Family Dental —Eugene, OR
- $17 - $21 an hour
- Email
- Bilingual
- Background check
- Dental office
- Health savings account
- Disability insurance
Quick Apply
Inventory Coordinator
Fall Creek Farm & Nursery, Inc. —Lowell, OR
- Full-time
- Background check
- Spanish
- Microsoft Outlook
- Health savings account
- Disability insurance
Quick Apply
Research Coordinator
Fall Creek Farm & Nursery, Inc. —Lowell, OR
- Full-time
- 18 years or older
- Research
- Mid-level
- Disability insurance
- Dental insurance
Quick Apply
Office Coordinator - Eugene
Carson —Eugene, OR
- Online Application
- Background check
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Health insurance
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4d
Office Coordinator
McKenzie Valley Pump —Springfield, OR
- $22 - $28 an hour
- Full-time
- Background check
- Clean driving record
- Inventory management
- Paid holidays
- Health insurance
Quick Apply
12d
Part-time, Game Management and Recreation Coordinator - Athletics
Lane Community College —Eugene, OR
- $17.81 - $26.12 an hour
- Temporary
- CPR Certification
- Working with individuals with disabilities
- Customer service
Patient Care Coordinator
Benchmark Physical Therapy —Springfield, OR
- Weekends as needed
- Inventory management
- High school diploma or GED
- Clinic
- Paid holidays
- Disability insurance
Quick Apply
9d
Service Coordinator
Reynolds Electric and Plumbing —Eugene, OR
- $24 - $27 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Mid-level
- Profit sharing
- Paid training
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Admissions Coordinator
PeaceHealth Springfield Rehabilitation Hospital —Springfield, OR
- Full-time
- Microsoft Outlook
- Hospital
- Word processing
- Disability insurance
- Health insurance
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HR Coordinator
Bi-Mart Corporation —Eugene, OR
- $64,212 - $73,393 a year
- Full-time
- Mid-level
- Office
- Paid jury duty
- AD&D insurance
14d
Freight Coordinator (Part-Time)
Buckle —Eugene, OR
- Part-time
- 18 years or older
- Merchandising
- No experience needed
- Employee assistance program
- Paid sick time
Community Referral Coordinator
IO Management Company LLC —Eugene, OR
- $28 an hour
- Full-time
- Word processing
- HIPAA
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
2d
Payroll and Contracts Coordinator, Senior
City of Eugene, OR —Eugene, OR
- $35.74 - $44.54 an hour
- Full-time
- Pass drug screening
- Office
- Finance
- Dental insurance
- Vision insurance
8d
Customer Experience Coordinator
Marshalls —Springfield, OR
- $16.50 - $17.00 an hour
- Weekends as needed
- Merchandising
- Employment & labor law
- Mid-level
- Paid parental leave
- Health savings account
Follow-Up Coordinator
Planned Parenthood of Southwestern Oregon —Eugene, OR
- $18.73 - $27.28 an hour
- Full-time
- Microsoft Word
- Spanish
- Microsoft Excel
Quick Apply
Merchandise Coordinator
TJ Maxx —Eugene, OR
- $16.50 - $17.00 an hour
- Weekends as needed
- Merchandising
- Mid-level
- Mentoring
- Paid parental leave
- Health savings account
Patient Care Coordinator - Float - Central & West Region
OnePeak Medical Office & Corporate —Springfield, OR
- $18.54 - $21.82 an hour
- HIPAA
- High school diploma or GED
- Driver's License
- Paid parental leave
- Paid holidays
Quick Apply
9d
Patient Care Coordinator (Eugene, OR)
Audibel —Eugene, OR
- $16.29 - $22.27 an hour
- Computer literacy
- HIPAA
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply

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Centralized Scheduling Coordinator - Remote (Oregon)

PeaceHealth -
Springfield, OR

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Job Details

Full-time
$21.30 - $33.27 an hour

Benefits

Continuing education credits
403(b) matching
Disability insurance
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
403(b)

Qualifications

Computer operation
Patient scheduling systems
Microsoft Excel
Microsoft Outlook
Electronic health records (EHR) management
Phone communication
Microsoft Publisher
Typing
Managing patient records
Hospital experience
Office phone management

Full Job Description

Description

PeaceHealth is seeking a Centralized Scheduling Coordinator - Remote (OR) for a Full Time, 1.00 FTE, Day position. The salary range for this job opening at PeaceHealth is $21.30 – $33.27. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.

This position is on the phone Monday - Friday; 9:00am - 5:30pm.

This position is represented by a collective bargaining agreement. There may be more than one opening on this posting.

Job Summary

Supports the Centralized/Integrated Scheduling department by coordinating surgeries, procedures, exams, therapies and evaluations for multiple hospital and outpatient departments, modalities and facilities. Facilitates equipment, third party schedules, prior authorization, physicians' schedules and staffing assignments. Coordinates efficient operation of the department by completing support activities as assigned.

Details of the Position

Serves as central point of communication for community referring physicians and offices, system patient services, and caregivers to secure resources necessary for patient care. Interfaces and/or works directly with nursing units, technologists, physicians, community offices and other medical facilities to coordinate cases and appointments.
Receives incoming phone calls related to all aspects of scheduling and coordination of patients and resources. Supports patients, caregivers, families and authorized organizations in understanding the course of pre-procedure and exam testing.
Assures all changes to the block and schedule are in accordance with policies and alerts appropriate leadership when out of compliance. Promotes adherence to leadership and board agreements in scheduling practices.
Collects and evaluates patient demographic, insurance, clinical and non-clinical information.
Analyzes clinical information and/or patient medical history to determine conflicts regarding scheduling surgeries, procedures and exams that would require consultation and resolution.
Analyses algorithm assigned to each department, modality and facility to identify how to best coordinate services. Assists in the update of guidelines and policies.
Coordinates and schedules third party resources, equipment, caregivers and providers while maximizing efficiencies and contributing to positive patient and caregiver experiences.
Maintains template, block and schedule for multiple hospitals and outpatient departments and resources.
Identifies inaccuracies and missing data that would affect departments’ financial results; monitors cancellation and rescheduling of cases and appointments to manage schedules, equipment and blocks; identifies potential resource conflicts and works with leadership to resolve.
Ensures cases and appointments have prior authorization; may coordinate with PFS to inform patient of financial responsibility and prior authorization.
Creates and runs reports by department and modality to audit performance. Audits and arranges cases and appointments to ensure maximum efficiency of physicians and caregivers.
Obtains required paper work and/or electronic form for chart completion; ensures orders, history and physical, and consents are compliant
Performs other duties as assigned.

What You Bring

Education

Associate Degree Required: Or equivalent knowledge and skills obtained through a combination of education, training and experience
Preferred: Completion of basic anatomy/physiology class related to exams, especially surgical pre and post-operative diagnosis and interventional procedures

Experience

Minimum of 2 years Required: Scheduling and health records experience in a hospital or healthcare setting
Preferred: Experience with scheduling
Required: Experience with Electronic Medical Records system
Preferred: Experience in scheduling multiple healthcare departments and/or facilities
Preferred: Experience with compliance and legal documentation of orders, history and physical and consents
Preferred: Clinical experience

Skills

Must have the ability to work efficiently and responsibility in an environment with multiple demands, interruptions and time frames, with minimal supervision. (Required)
Excellent customer service and clear and concise telephone skills. (Required)
Advanced problem solving and critical thinking skills that demonstrate positive outcomes. (Required)
Knowledge of Outlook and other Microsoft Office (Word, Excel, Publisher, etc.) applications. (Required)
Proficient keyboarding and computer skills (Required)
Knowledgeable of surgeries, procedures and exams performed in a hospital or an outpatient setting. (Preferred)
Medical terminology knowledge (Preferred)

Working Conditions

Lifting

Consistently operates computer and other office equipment.
Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Sedentary work.

Environmental Conditions

Predominantly operates in an office environment.

Mental/Visual

Ability to communicate and exchange accurate information.
The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer caregivers a competitive and comprehensive total rewards package. Some of the many benefits included in this package are full medical/dental/vision coverage; 403b retirement plan employer base and matching contributions; paid time off; employer-paid life and disability insurance with additional buyup coverage options; tuition and continuing education reimbursement; wellness benefits, and expanded EAP and mental health program.

See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility.

For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state, or federal laws.

Apply Now

Refine Your Search

customer experience coordinator jobs in springfield, or

Centralized Scheduling Coordinator - Remote (Oregon)

Front Desk Receptionist and Medical Records Coordinator

Scheduling Coordinator-Front Desk

Inventory Coordinator

Research Coordinator

Office Coordinator - Eugene

Office Coordinator

Part-time, Game Management and Recreation Coordinator - Athletics

Patient Care Coordinator

Service Coordinator

Admissions Coordinator

HR Coordinator

Freight Coordinator (Part-Time)

Community Referral Coordinator

Payroll and Contracts Coordinator, Senior

Customer Experience Coordinator

Follow-Up Coordinator

Merchandise Coordinator

Patient Care Coordinator - Float - Central & West Region

Patient Care Coordinator (Eugene, OR)

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