Top 118 Guest service agent Jobs in Springfield, Pa

Hotel Front Desk Agent- Full Time
IHG Hotels & Resorts —Kulpsville, PA
- $15 - $17 an hour
- Weekends as needed
- Customer service
- Ability to walk for extended periods
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Apartment Leasing Agent
Woodward Properties —Delaware County, PA
- $20 - $22 an hour
- Full-time
- Background check
- Office
- Residential
- Health insurance
- 401(k)
Quick Apply
8d
Guest Service Agent
Holiday Inn & Suites —Drexel Hill, PA
- $16 - $17 an hour
- Part-time
- Background check
- Hotel
- In-person
- Health insurance
- Dental insurance
Quick Apply
3d
Guest Service Agent
Kimpton Hotels & Restaurants —Philadelphia, PA
- $18.50 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent (Part-Time) - Live! Hotel - Philadelphia
Live! Casino and Hotel Philadelphia —Philadelphia, PA
- Part-time
- Ability to walk for extended periods
- 3 years
- Hotel
- Free parking
- Disability insurance
6d
Front Desk Agent
Fairfield Inn & Suites Philadelphia Broomall/Newtown Square —Broomall, PA
- Part-time
- Hotel
- Communication skills
- Entry level
- Employee discount
- Opportunities for advancement
Quick Apply
4d
Guest Service Agent
Hampton Inn Philadelphia Center City - Convention Center —Philadelphia, PA
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Overnight Guest Service Agent
AKA University City —Philadelphia, PA
- Weekends as needed
- Residential
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Agent - Part Time
Reside —Philadelphia, PA
- $19 - $24 an hour
- Part-time
- Background check
- Computer literacy
- Hotel
- Commuter assistance
- Paid holidays
Guest Service Agent
Courtyard Philadelphia Downtown —Philadelphia, PA
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
2d
Front Desk Agent
Courtyard by Marriott Philadelphia City Avenue —Philadelphia, PA
- Weekends as needed
- English
- Hotel
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
4d
Front Office Agent
Loews Philadelphia Hotel —Philadelphia, PA
- Weekends as needed
- Ability to walk for extended periods
- Hotel
- Military encouraged
- Paid holidays
- Health insurance
Quick Apply
14d
Front Desk Agent
NFC Amenity Management —Philadelphia, PA
- $16 - $17 an hour
- Part-time
- US work authorization
- Entry level
- Paid training
- Disability insurance
Quick Apply
Guest Service Representative
Bartram Ave Lodging LLC —Philadelphia, PA
- $14.50 - $15.75 an hour
- Part-time
- Bilingual
- Customer service
- Writing skills
- Flexible schedule
Quick Apply
Guest Service Agent | Philadelphia Marriott Old City
PM Hospitality Strategies, Inc. —Philadelphia, PA
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Hotel Front Desk Agent
Embassy Suites by Hilton Valley Forge —Wayne, PA
- From $17 an hour
- Weekends as needed
- Customer service
- English
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
8d
Guest Service Agent
Hyatt House King of Prussia —King of Prussia, PA
- Up to $17.25 an hour
- Part-time
- Hotel
- Accounting
- US work authorization
- Free parking
- Paid holidays
Quick Apply
Front Desk Agent
Canopy by Hilton Philadelphia Center City —Philadelphia, PA
- Weekends as needed
- Background check
- Pass drug screening
- Hotel
- Health insurance
- Dental insurance
Front Desk Agent DoubleTree by Hilton Philadelphia Airport
Schulte Hospitality Group —Philadelphia, PA
- $16 an hour
- Background check
- Computer literacy
- Writing skills
- Paid parental leave
- Paid holidays
Quick Apply
Front Desk Agent
Pyramid Hotel Group —Philadelphia, PA
- $18.50 - $20.00 an hour
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
10d

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guest service agent jobs near springfield, pa

Hotel Front Desk Agent- Full Time

IHG Hotels & Resorts -
Kulpsville, PA

Quick Apply

Job Details

Full-time
$15 - $17 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Employee discount
Flexible schedule
Life insurance

Qualifications

Customer service
Answering guest questions
Retail math
OPERA
Hotel experience
Client interaction via phone calls

Full Job Description

Hotel Front Desk Agent
The Holiday Inn is seeking a FULL-TIME FRONT DESK AGENT.

What does it take to be a GREAT front desk agent? Someone who is a fast learner, has a positive attitude, can handle multi-tasking, and provide exceptional customer service to our guests. You will be expected to work in a team environment, but also alone at times. During some shifts, you may be the 'manager on duty' as a manager is not always present. Opera and IHG experience preferred, but if you are a great fit, we are willing to train the right person! Nights, Weekends, and Holiday availability is a MUST--we are open 365 days a year and 24hrs a day!

Duties and Responsibilities (including but not limited to):

-Responsible for greeting each and every guest as they enter and exit the building
-Responsible for checking guests in and out of the hotel
-Responsible for answering phones and transferring calls to the appropriate hotel department when necessary
-Responsible for booking/modifying reservations for guests
-Answer various questions from guest in a pleasant manner
-Respond effectively to guest complaints and provide excellent customer service to hotel guests
-Complete a daily front desk checklist
-Run various reports on the Front Desk System for management
-Deliver items to guest rooms
-Lift and organize packages for guests and also hotel inventory orders
-Responsible for maintaining cash drawer contents and making change for guests
-Responsible for completing all required training in a prompt manner as assigned by management

-Other duties as assigned by management

Requirements:
-Must have reliable transportation to/from the hotel
-Must be able to work weekends when required
-Must arrive on time for scheduled shift to relieve previous shift
-Must be able to understand and carry out instructions
-Must be able to bend, stand, and walk during the full shift
-Must be able to lift 20 pounds
-Must be able to maintain a professional manner in stressful situations
-Must be able to communicate on the phone and in person and answer questions from guests in a prompt manner
-Must be able to use math skills to calculate appropriate change to guests
-Must be able to work a full shift with no break
-Must answer phone calls from management promptly when off property
-Must have experience in customer service and preferably hotel experience
-Must possess a positive and upbeat personality and maintain a courteous attitude with co-workers and guests
-Must wear hotel provided uniform and adhere to requirements on appropriate work attire

Work Remotely

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Expected hours: 40.0 per week

Benefits:

Dental insurance
Employee discount
Flexible schedule
Health insurance
Life insurance
Paid time off
Vision insurance

Application Question(s):

If you have worked at a front desk hotel position what operating system are you familiar with? (PMS)

Experience:

Hotel Experience: 1 year (Required)
Customer Service: 2 years (Required)

Ability to Commute:

Kulpsville, PA (Required)

Work Location: In person

Quick Apply

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