Top 685 Center manager Jobs in Springfield, Va

Manager, Call Center Operations
Mosaic Pharmacy —Sterling, VA
- $90,000 - $100,000 a year
- Weekends as needed
- Remote
- Background check
- Pass drug screening
- Travel
- Health savings account
- AD&D insurance
Quick Apply
13d
Call Center Training Manager
ITCON Services —Vienna, VA
- Remote
- 7 years
- Management
- Experience equivalent to degree accepted
Quick Apply
Service Center Manager
Govcio LLC —Fairfax, VA
- $150,000 - $199,260 a year
- Full-time
- 11+ years
- Office
- Bachelor's degree
Call Center QA Manager
ITCON Services —Vienna, VA
- Remote
- 7 years
- Bachelor's degree
- Experience equivalent to degree accepted
Quick Apply
Call Center Workforce Manager
ITCON Services —Vienna, VA
- Remote
- 7 years
- Bachelor's degree
- Experience equivalent to degree accepted
Quick Apply
Supervisor, Contact Center Support Services
Apple Federal Credit Union —Fairfax, VA
- $72,000 - $90,000 a year
- Full-time
- Mid-level
- US work authorization
- Experience equivalent to degree accepted
- Paid holidays
- Health insurance
Quick Apply
7d
Call Center Operations Manager
ITCON Services —Vienna, VA
- Remote
- 7 years
- Bachelor's degree
- Experience equivalent to degree accepted
Quick Apply
Medical Center Manager
Concentra —Alexandria, VA
- $81,308.98 - $107,327.86 a year
- Full-time
- HIPAA
- Clinic
- Bachelor's degree
- Commuter assistance
- Disability insurance
Center Manager
National Spine and Pain Centers —Fairfax, VA
- Microsoft Excel
- OSHA
- Inventory management
Quick Apply
8d
Remote Content Research Manager ( Call Center)
TechOp Solutions International —Arlington, VA
- Full-time
- Remote
- 6 years
- Research
- Bachelor's degree
Quick Apply
7d
Space Operations Center Manager
KBR —Springfield, VA
- $177,300 - $216,600 a year
- Full-time
- Master's degree
- Bachelor's degree
- No degree
Service Center Frontline Account Manager
CACI —Chantilly, VA
- $61,100 - $122,200 a year
- Weekends as needed
- Mid-level
- Windows
- 1 year
- Health insurance
1d
Data Center Procurement Manager, Data Center Sourcing & Procurement
Amazon Data Services, Inc. —Herndon, VA
- $79,500 - $139,100 a year
- Full-time
- Computer science
- 5 years
- Analysis skills
- AD&D insurance
- Health insurance
Data Center Category Manager, AWS Data Center Sourcing & Procurement
Amazon Data Services, Inc. —Arlington, VA
- $79,500 - $139,100 a year
- Full-time
- Computer science
- 5 years
- Product management
- AD&D insurance
- Health insurance
RN Unit Manager 10k Retention Bonus available
Largo Nursing and Rehabilitation Center —Upper Marlboro, MD
- $45 - $49 an hour
- Full-time
- Skilled nursing facility
- RN License
- Mid-level
Quick Apply
RN Unit Manager Position
Crescent Cities Nursing and Rehabilitation Center —Riverdale Park, MD
- $45 - $47 an hour
- Full-time
- RN License
- Mid-level
- Rehabilitation center
- 401(k)
- Flexible spending account
Quick Apply
5d
RN Manager Med Surg
Reston Hospital Center —Reston, VA
- $99,070.40 - $148,616.00 a year
- Full-time
- Mid-level
- Medical-Surgical
- Employee stock purchase plan
- Disability insurance
Quick Apply
10d
Data Center Electrical Design Manager
Tellusicom INC —Ashburn, VA
- $53,000 - $63,000 a year
- Full-time
- AutoCAD
- Engineering
- Programmable logic controllers
Quick Apply
Dermatology Registered Nurse
Dermatology MD —Chevy Chase, MD
- $30 - $40 an hour
- Part-time
- Nursing
- Surgery
- RN License
- Health insurance
- Dental insurance
Quick Apply
7d
Unit Manager RN/LPN; Monday-Friday ($5,000-Retention Bonus)
Potomac Valley Rehabilitation and Healthcare Center —Rockville, MD
- $40 - $50 an hour
- Full-time
- Nursing
- RN License
- HIPAA
Quick Apply

I want to receive the latest job alert for center manager in springfield, va

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

center manager jobs near springfield, va

Manager, Call Center Operations

Mosaic Pharmacy -
Sterling, VA

Quick Apply

Job Details

Full-time
$90,000 - $100,000 a year
13 days ago

Benefits

Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Staff supervision
Team supervision
Managing teams in a customer support role
Incident Escalation
Frontline customer support management
Team development
Schedule management
Key Performance Indicators
Call center management

Full Job Description

Manager, Call Center Operations

Mosaic Pharmacy Service

Fully Remote (US) • Patient Enrollment and Contact Center

Company Overview

Over the next ten years, there will be at least 4.6 million hospitalizations from the misuse of prescription drugs in people 65 or older, resulting in $528 billion in annual avoidable costs. RxAnte is on a mission to improve people's health by helping them get more from medicines. A rapidly growing, tech-enabled healthcare services company with over 30 million lives under management, RxAnte has become a leading provider of value-based pharmacy care management solutions for health plans.

RxAnte launched Mosaic Pharmacy Service in 2019, a wholly owned subsidiary designed to offer pharmacy and chronic care management services for our clients' most medically complex and vulnerable members. Using data, advanced analytics, specialized software, and pharmacy automation, Mosaic is transforming the pharmacy experience for medically complex seniors while also helping payers achieve their quality improvement and cost savings objectives.

How You'll Make a Difference

In this role, you will lead the team that serves as Mosaic's front door for medically complex seniors and their families, ensuring every interaction reflects the quality, compassion, and operational excellence our patients deserve.

Your work directly supports underserved seniors across the country, helping more of them get connected to the kind of pharmacy care that keeps them safer, healthier, and more independent at home.

What You'll Do

Oversee inbound and outbound call center operations across phone, digital, and chat channels.
Lead, coach, and develop Team Leads, setting clear performance expectations aligned to KPIs and enrollment goals.
Monitor call center performance against quality, productivity, and patient-experience metrics, and implement improvement plans where needed.
Manage staffing, queues, and coverage planning to ensure consistent, compliant service levels.
Serve as the escalation point for complex patient or staff issues.
Partner with Quality, Training, Enrollment, and Pharmacy Operations to deliver an integrated patient experience.
Support hiring, onboarding, and ongoing training activities for the team.
Drive continuous improvement initiatives across workflows, tools, and processes.
Prepare and present performance reports to leadership.

Compensation

The expected salary range for this position is $90k - $100k. This role is eligible for a 10% annual performance-based bonus. Actual compensation within the range is determined by factors including experience, skills, and internal equity.

Benefits

RxAnte offers a comprehensive benefits package designed to support your health, financial security, and work-life balance. Highlights include:

Medical, dental, and vision coverage with prescription benefits, with RxAnte paying 100% of the employee-only premium
A Health Savings Account with company contributions
A 401(k) retirement plan with an employer match
Company-paid life, long-term disability, and accidental death and dismemberment insurance, with voluntary short-term disability available
An Employee Assistance Program and a benefits Customer Advocate service
Paid time off and paid company holidays
Company-provided laptop and phone to support remote work
Support for professional development and training

What We're Looking For
Required

3 or more years of progressive call center leadership experience, including leading Team Leads or supervisors.
Strong understanding of call center KPIs, workforce management, and operational metrics.
Excellent communication and leadership skills, with proven ability to develop and motivate frontline supervisors.
Demonstrated ability to operate independently, addressing situations head on with sound judgment and discernment about when to escalate or ask for help.
Dedicated, distraction free home working environment.
Ability to support occasional evening and weekend coverage as business needs require. May on occasion need to travel to Sterling, Virginia for team members and leadership presence.
Will report to the VP, Member Engagement
Must be authorized to work in the U.S. without company-sponsored visa sponsorship.

Preferred

Healthcare, pharmacy, or insurance call center experience.
Experience leading a remote-first or hybrid call center team.

Conditions of Employment All offers of employment are contingent upon the successful completion of a comprehensive background check and pre-employment drug screening.

Equal Employment Opportunity

RxAnte, and subsidiary of Mosaic Pharmacy Service, are equal opportunity employers. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.

Recruitment Fraud Notice

All legitimate RxAnte and Mosaic Pharmacy Service job opportunities are posted on our official careers page, and our recruiters will only contact you from official company email addresses. We will never ask candidates for payment, banking information, or personal financial details at any stage of the recruitment process. Offers of employment are always issued through our formal HR process, never via messaging apps.

Quick Apply

Refine Your Search

center manager jobs in springfield, va

Manager, Call Center Operations

Call Center Training Manager

Service Center Manager

Call Center QA Manager

Call Center Workforce Manager

Supervisor, Contact Center Support Services

Call Center Operations Manager

Medical Center Manager

Center Manager

Remote Content Research Manager ( Call Center)

Space Operations Center Manager

Service Center Frontline Account Manager

Data Center Procurement Manager, Data Center Sourcing & Procurement

Data Center Category Manager, AWS Data Center Sourcing & Procurement

RN Unit Manager 10k Retention Bonus available

RN Unit Manager Position

RN Manager Med Surg

Data Center Electrical Design Manager

Dermatology Registered Nurse

Unit Manager RN/LPN; Monday-Friday ($5,000-Retention Bonus)

I want to receive the latest job alert for center manager in springfield, va

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected