Top 69 Help desk Jobs in Springfield Ma

Technology Integration Specialist 2
VIABILITY, INC —Holyoke, MA
- $24.76 an hour
- Full-time
- Experience working with individuals with disabilities
- Mid-level
- Driver's License
- Health savings account
- AD&D insurance
Quick Apply
Item Processing Application Specialist - Req# 601
COCC —Avon, CT
- $48,110 - $66,104 a year
- Full-time
- Research
- Analysis skills
- US work authorization
- Wellness program
- Tuition reimbursement
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Customer Service/ Helpdesk Associate
Qureos Inc —Springfield, MA
- $27 - $28 an hour
- Full-time
- High school diploma or GED
- Analysis skills
- Communication skills
Help Desk Support Technician
NuAxis Innovations —Hadley, MA
- Online Application
- Mid-level
- 1 year
Help Desk Technician
Kinsley Power Systems —East Granby, CT
- $26 - $32 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- 2 years
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Computer Technician- District
Chicopee Public Schools —Chicopee, MA
- $43,779 - $70,827 a year
- Full-time
- Mid-level
- 3 years
- In-person
1d
Help Desk Technician
Suzor IT —East Windsor, CT
- $22.50 - $26.50 an hour
- Full-time
- Mid-level
- Travel
- 2 years
- Mileage reimbursement
- 401(k)
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2d
Assistant Computer Systems Administrator
Connecticut Federal Public Defender —Hartford, CT
- $69,642 - $100,992 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer Science
- Paid holidays
- Health insurance
IT Support & Cybersecurity Specialist
HireBridge —Hartford County, CT
- $70,000 - $110,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Disability insurance
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10d
IT Help Desk Professional
The Aero ALL-GAS Company —Hartford, CT
- Part-time
- Office
- Windows
- Residential
- Paid holidays
- Health insurance
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IT Support Specialist
HARTFORD ROMAN CATHOLIC DIOCESAN CORP —Bloomfield, CT
- Microsoft Outlook
- Computer literacy
- English
Technical Assistant III (Educ)
University of Massachusetts Amherst —Amherst, MA
- Weekends as needed
- Background check
- Google Workspace
- Mid-level
Technical Support Representative
OriginLab Corporation —Northampton, MA
- Email
- Engineering
- Office
- Communication skills
- Disability insurance
- Health insurance
IT Support Engineer - End User Support
Element Materials Technology —Enfield, CT
- Microsoft Excel
- Azure
- Microsoft Outlook
Junior Associate, Compliance HelpDesk
Deloitte —Hartford, CT
- $42,700 - $78,600 a year
- Full-time
- Bachelor's degree
- Travel
- Communication skills
IT Support Specialist - Manufacturing Operations
Framebridge Inc —Holyoke, MA
- $55,000 - $60,000 a year
- Full-time
- Google Workspace
- Computer science
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
Desktop Field Technician
GS Lab —Springfield, MA
- $70,000 - $75,000 a year
- Weekends as needed
- Mid-level
- Office
- Driving
- Health insurance
- Dental insurance
Quick Apply
2h
ITS Field Support Spec I / IS Solutions Center
Hartford HealthCare Corp. —Hartford, CT
- Full-time
- Hospital
- Mid-level
- Children
- Work from home
Quick Apply
3d
EMR HELPDESK SPECIALIST - FULLTIME
InterCommunity Health Care —East Hartford, CT
- Full-time
- Adults
- Mid-level
- Residential
- Health savings account
- AD&D insurance
Quick Apply
IT Support Engineer - Level II – Onsite
Universal Connectivity —West Hartford, CT
- $62,400 - $95,000 a year
- Full-time
- Azure
- Mid-level
- Windows
- Paid training
- Paid holidays
Quick Apply

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help desk jobs near springfield ma

Technology Integration Specialist 2

VIABILITY, INC -
Holyoke, MA

Quick Apply

Job Details

Full-time
$24.76 an hour

Benefits

Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
Employee discount
403(b)
Referral program

Qualifications

On-site technical support
User training (technical support)
Driver's License
Direct support
Instructor-led training (training delivery method)
Professional development training
Teaching technology use

Full Job Description

Welcome! Thank you for exploring a career with us! Our team of 500+ dedicated employees share the desire to do meaningful work and make a difference in the lives of individuals with disabilities in Massachusetts, Connecticut, New York, Rhode Island, and Oklahoma.

$500 Sign On Bonus ($250 at the completion of the first week of training and $250 after successful completion of first 90 days)

Position: Technology Integration Specialist 2

Location: Holyoke, MA

Hours: 40 Hours per week; Monday-Friday 8:30am-4:30pm with flexibility

Rate of Pay: $24.76 Per Hour

Summary:

Join Viability as a Technology Integration Specialist and help transform employment services through innovative virtual reality technology. In this dynamic, people-focused role, you will lead training and support efforts for Project (VR)², Viability’s immersive virtual reality program designed to build employment skills and expand opportunities for individuals with disabilities. As a Technology Integration Specialist, you will facilitate engaging learning experiences, train staff and program participants, monitor member progress, and provide person-centered support. You will coordinate schedules, evaluate outcomes, and collaborate with internal and external stakeholders to ensure successful program implementation and growth. This is not a traditional IT position. You'll spend your time working directly with people, delivering hands-on training, promoting technology adoption, and helping shape a cutting-edge program that is redefining how employment services are delivered.

Key Responsibilities:

Deliver virtual reality-based training and employment skill development activities.
Provide technology support and guidance to members, staff, and program teams.
Develop and manage training schedules and program activities.
Monitor and document participant progress and outcomes.
Provide person-centered services that support individual employment goals.
Build and maintain positive relationships with members, staff, employers, and community partners.
Promote awareness, education, and advocacy related to technology-assisted employment services.
Support the ongoing growth and success of Project (VR)² and related initiatives.

Ideal Candidate:

Bachelor’s degree in Education, Human Services, Rehabilitation, Information Technology, Training & Development, or a related field required.
Passionate about technology, workforce development, and helping others succeed.
Comfortable presenting, training, and engaging with diverse groups.
Strong organizational, communication, and relationship-building skills.
Able to work independently while collaborating effectively with teams and stakeholders.
Interested in innovative approaches to employment services and disability inclusion.
Valid driver's license and reliable transportation required. Must be able to travel regularly between multiple Viability program locations to provide on-site training, support, and program services.
Demonstrates working knowledge of virtual reality headsets, tablets (including iPads), internet and Wi-Fi connectivity, and VR software applications.
Ability to troubleshoot basic technical issues, support users with technology adoption, and confidently operate and train others on VR equipment and software is required.

“Viability values our employees and the talents that they bring with them every day. Last year 23 staff members were promoted within the agency to roles that supported their professional growth.”

Full-time Viability staff members are eligible for the following:

Health, Dental & Vision insurance plans.
Dependent care flexible spending account.
Flexible Spending & Health Savings account.
Pet-plan discount program offered through Fetch.
Company paid Long-term Disability insurance.
Company paid Short-term Disability insurance. (NY & OK employees only)
Company paid Life & AD&D insurance.

Benefits & Perks for all Viability staff members:

Employer matched 403B contributions starting day 1 of employment.
Eligible for Tuition Reimbursement.
Generous paid time off.
11 Paid Holidays a year.
Access to training and professional development resources through our comprehensive online learning platform.
Referral Incentive bonus. For every friend, family member, or previous co-worker you refer to join our Viability team, you will receive an incentive bonus for each successfully hired candidate!
Employee Assistance Program that provides confidential assistance for all life challenges.
Work-life balance.

Who We Are

Our team of 480 dedicated employees share the desire to do meaningful work and make a difference in the lives of individuals with disabilities in Massachusetts, Connecticut, New York, Rhode Island, and Oklahoma.

Our Mission

Our mission is to build a world in which individuals with disabilities and other disadvantages realize acceptance, inclusion, and access.

Our Vision

Be a community of program participants and staff making inclusion and access of individuals with disabilities or disadvantages a way for people, businesses, and communities to succeed together.

To apply, please see the Careers section of our website at VIABILITY.org. If accommodations are needed for the application process, please call or text us at (413) 461-9486, and we will be happy to assist.

Quick Apply

Refine Your Search

help desk jobs in springfield ma

Technology Integration Specialist 2

Item Processing Application Specialist - Req# 601

Customer Service/ Helpdesk Associate

Help Desk Support Technician

Help Desk Technician

Computer Technician- District

Help Desk Technician

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IT Support Engineer - End User Support

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Desktop Field Technician

ITS Field Support Spec I / IS Solutions Center

EMR HELPDESK SPECIALIST - FULLTIME

IT Support Engineer - Level II – Onsite

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