<Overview>
Are you a dynamic leader with a passion for retail management and exceptional customer service? We’re seeking an energetic and motivated Store Manager to oversee daily store operations, lead a talented team, and ensure an outstanding shopping experience for our customers. This role offers the opportunity to showcase your management skills, drive sales, and foster a positive store environment where both employees and customers thrive. If you’re ready to take charge and make a meaningCompany Overview:
Perfumania specializes in the sale of genuine designer fragrances and operates over 100+ discount retail stores throughout the country. Our fragrance consultants are trained to provide personalized service and expert advice about today's most popular fragrances, as well as the classic and hard-to-find fragrances.
At Perfumania, we’re committed to investing in the most important element of our organization – Our People! We provide all eligible associates with the following:
- Opportunity to earn up to 6% commission on sales
- Competitive hourly rate (based on experience)
- Employee Discount up to 50% off
- Monthly Bonus Opportunities
- Paid Time Off
- Medical Insurance
- Wellness Program
- Ongoing Training & Development
Perfumania is also a strong proponent of promoting from within and strives to provide its associates with growth opportunities. If you are looking for an enjoyable work environment where you can further your career and build your future, Perfumania is the place to be!
We have an immediate opening for a Store Manager position in West County Center
The Store Manager is responsible for managing the overall operation and profitability of the store. Additionally, the Store Manager leads associates to create and maintain the Perfumania experience. As a proven leader, Perfumania expects its Store Managers to spend most of his or her time recruiting, hiring, training, motivating, directing, and supervising Sales Associates to optimize Customer satisfaction.
Essential Duties and Responsibilities:
Sales Generation and Customer Service
- Successfully lead the team on the sales floor and support on floor coverage by demonstrating and providing superior service to every customer
- Pursues sales growth and strives to meet or exceed daily, weekly, and monthly sales plans
- Provide direction to sales team regarding company goals and objectives
- Monitor Sales Associates customer service and sales performance, provide ongoing coaching & guidance, as needed
- Communicate store trends and recommendations to District Manager
- Resolve Customer disputes in a professional manner
Recruiting, Training and Development
- Ensure adequate staffing through consistent recruiting and networking efforts, including hiring, training, and developing a sales-orientated team
- Provide effective training to ensure all Sales Associates are educated in such procedures as; opening, closing, cashiering, returns and other functions related to the operations of the store
- Delegate duties and responsibilities to foster a sense of ownership among the staff and to increase efficiency of store operations
- Communicate feedback to District Manager with regard to sales and Sales Associate performance
Visual Merchandise Management
- Review monthly marketing memos to ensure proper execution of in-store promotions
- Educate Sales Associates on how to implement, evaluate and create visual displays based on Perfumania guidelines
- Present merchandise in a manner that will maximize sales and achieve optimum merchandise turn
- Provide District Manager with feedback on sales promotions, marketing and visual displays
Operations
- Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, and loss prevention
- Ensure that all Human Resources paperwork (pan forms, separation forms and new hire paperwork etc.) is promptly & accurately completed
and ensure compliance with all state and federal wage and hour laws
- Identify underperforming metrics and develop strategies that leverage company programs, tools, and resources to improve and grow the business
- Responsible for monitoring schedules and payroll hours on a weekly basis using key business reports and payroll tools
Qualifications & Experience
- Minimum of 2 years in a fast-paced retail management position, or other relevant work experience
- Proven track record of leading a team to achieve sales and customer service targets
- Ability to complete tasks in a timely manner with a high degree of accuracy and attention to detail
- Flexible availability to work during peak retail hours such as nights, overnights, weekends, and holidays
- High school diploma or equivalent; college degree or equivalent work experience preferred
Skills
- Proficient with basic technology (POS system, & Microsoft Office programs)
- Excellent written and verbal communication
- Strong collaboration and interpersonal skills
- Strong organizational skills to manage multiple tasks
- Ability to react under pressure and use good judgment in ambiguous situations
Physical Requirements
- Ability to stand and walk for long periods of time, up to 8 hours a day
- Bending, rotating, and reaching conducive to a retail environment and to receiving, pricing and stocking merchandise
ful impact, this is the perfect position for you!
<Responsibilities>
- Lead and supervise all store activities, including sales, inventory control, merchandising, and customer service to ensure operational excellence.
- Recruit, interview, train, and develop staff members to build a high-performing team aligned with company standards.
- Manage employee schedules, conduct performance evaluations, and implement employee orientation programs to promote growth and engagement.
- Oversee daily cash handling, POS transactions, bookkeeping, payroll processing, and budgeting tasks with accuracy and integrity.
- Maintain inventory levels through effective purchasing, stock management, pricing strategies, and shrink reduction initiatives.
- Implement marketing strategies to boost store visibility and sales while ensuring compliance with company policies.
- Foster a welcoming environment by providing excellent customer service, resolving complaints promptly, and maintaining professional phone etiquette.
- Utilize strong organizational skills to manage store operations efficiently while ensuring safety protocols are followed.
<Requirements>
- Proven management experience in retail or grocery stores with supervisory responsibilities.
- Demonstrated skills in negotiation, sales management, inventory control, and team leadership.
- Strong communication skills in multiple languages or bilingual abilities are highly desirable.
- Experience with POS systems, cashiering, merchandising, and retail math is essential.
- Ability to handle cash handling procedures accurately and perform bookkeeping tasks confidently.
- Knowledge of recruiting techniques, employee orientation processes, training & development practices.
- Excellent organizational skills with the ability to multitask effectively in a fast-paced environment.
- Prior experience in shift management, budgeting, marketing initiatives, and inventory purchasing is preferred.
- Familiarity with wireless sales or grocery store operations is a plus. Join us as a Store Manager if you’re passionate about leading teams to success while delivering exceptional shopping experiences! We value energetic leaders who thrive on building strong relationships with customers and staff alike—your leadership will shape the future of our store!
Pay: $58,000.00 - $66,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
