Top 8 Reservations manager Jobs in St Thomas Vi

RC Club Member Experience Concierge
Marriott International, Inc —St Thomas, VI
- $23.75 an hour
- Full-time
- High school diploma or GED
- 1 year
- Entry level
The Easterly [St. Thomas] | HOST[ESS]
Ballast Hospitality —St Thomas, VI
- Part-time
- Restaurant
- Restaurant experience
- Communication skills
Quick Apply
The Longboard [St. Thomas] | AM/PM HOST/HOSTESS
Ballast Hospitality —St Thomas, VI
- Part-time
- Restaurant
- Restaurant experience
- Communication skills
Quick Apply
Rental Service Advisor (RSA)
Dollar, Thrifty, Hertz Car Rental —Charlotte Amalie, VI
- $10.50 - $35.00 an hour
- Weekends as needed
- Clean driving record
- Driver's License
- Driving
Hotel Assistant General Manager
Harborside Corporation —St Thomas, VI
- Full-time
- 5 years
- Basic math
- Ability to lift 50 pounds
Quick Apply
2d
Restaurant Front of House Manager
Emerald Beach Resort —St Thomas, VI
- $17 - $20 an hour
- Full-time
- Cooking
- Mid-level
- Quick service & fast food restaurant
- Health insurance
- Dental insurance
Quick Apply

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Hotel Assistant General Manager
Harborside Corporation —St Thomas, VI
Job Summary: The Assistant General Manager (AGM) oversees daily activities on hotel property, including but not limited to front desk operations, guest service,…
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2d

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Front of House Supervisor
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The Restaurant Manager handles and fixes all complaints to insure a great dining experience for residents and guests.
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RC Club Member Experience Concierge

Marriott International, Inc -
St Thomas, VI

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Job Details

Full-time
$23.75 an hour

Qualifications

Employee relationship building

Full Job Description

Additional InformationExperience Preferred
Job Number26068942
Job CategoryRooms & Guest Services Operations
Location6910 Great Bay, St Thomas, Virgin Islands, United States, 00802
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
Pay Range: $23.75-$23.75 per hour

POSITION SUMMARY

Assist members and guests with the pre-arrival process, arrival/check-in, member activities/experiences, problem resolution and member departure/check-out. Conduct pre-calls to arriving members, make pre-arrival arrangements, grocery orders, amenity orders, and handle any other member arrival requests. Review and log preferences/traces in computer system. Contact members for pre-departure calls. Handle Front Office duties, including check-in/check-out, prepare arrival packets and departure folios, perform audit checklists, prepare and distribute welcome packages, process billing and perform administrative duties. Respond to requests for visitor information, special arrangements, activities or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from members/guests with unique needs and follow up to promote satisfaction. Gather, summarize, and provide information about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Engineer, Bellperson, Housekeeping) as necessary to resolve call, request, or problem. Understand and assist with reservation services. Assist with Bell/valet services for owners when requesting their vehicles. Perform Lobby Ambassador tasks. Review shift logs/daily memo books and document pertinent information in computer system and logbooks.

Report any incidents, accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all members and guests according to company standards, anticipate and address service needs, assist individuals with disabilities, and thank others with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

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reservations manager jobs in st thomas vi

RC Club Member Experience Concierge

The Easterly [St. Thomas] | HOST[ESS]

The Longboard [St. Thomas] | AM/PM HOST/HOSTESS

Rental Service Advisor (RSA)

Hotel Assistant General Manager

Restaurant Front of House Manager

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