Top 267 Collection representative Jobs in St. Louis, Mo

Collection Specialist
St Louis Community Credit Union —Richmond Heights, MO
- $38,000 - $44,000 a year
- Online Application
- Background check
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Health insurance
Quick Apply
Financial Recovery Representative (Collections) - Full Time
1ST MIDAMERICA CREDIT —East Alton, IL
- $18.51 an hour
- Full-time
- Office
- High school diploma or GED
- Travel
- Health insurance
- Dental insurance
Quick Apply
Survey Instrument Technician/Crew Chief
McCarthy Building Co —St. Louis, MO
- From $25 an hour
- Full-time
- 18 years or older
- Heavy lifting
- Construction site
- Paid holidays
- Health insurance
Quick Apply
Medical Billing Specialist
Urology of St. Louis —St. Louis, MO
- Full-time
- Hybrid work
- Background check
- Ability to walk for extended periods
- Word processing
- Health savings account
- Health insurance
Quick Apply
7d
Remote Cutter Digital Support Technician
Insituform Technologies, LLC —Chesterfield, MO
- Full-time
- Computer literacy
- Basic math
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Patient Service Representative
Novus Health —St. Louis, MO
- $21.50 an hour
- HIPAA
- High school diploma or GED
- Clinic
Quick Apply
Group Accounts Representative
Delta Dental of Missouri —St. Louis, MO
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply
3d
Collections Representative
First Community Credit Union —Chesterfield, MO
- Urgently hiring
- Microsoft Word
- Microsoft Excel
- Organizational skills
Quick Apply
Debt Collector
Blitt and Gaines, P.C. —St. Louis, MO
- $18 - $25 an hour
- Call employer
- Sales
- High school diploma or GED
- Associate's degree
- Profit sharing
- Paid holidays
Quick Apply
6d
Insurance Verifications Representative
Gateway Regional Medical Center —Granite City, IL
- $17.50 - $26.24 an hour
- Full-time
- HIPAA
- Mid-level
- High school diploma or GED
Quick Apply
Contact Us, Collections Representative
Blitt and Gaines, P.C. —St. Louis, MO
- Microsoft Outlook
- Computer literacy
- Mid-level
- Profit sharing
- Paid holidays
Quick Apply
Insurance Services Rep I/Full-time/Onsite - Mercy Hospital STL
Mercy —Chesterfield, MO
- Full-time
- Hospital
- Customer service
- Computer literacy
- Health insurance
- Dental insurance
Clinical Service Representative II - Psychiatry
Washington University in St. Louis —St. Louis, MO
- $17.89 - $26.35 an hour
- Online Application
- Psychiatry
- Computer literacy
- BLS Certification
- Commuter assistance
- Employee assistance program
Patient Financial Services Representative
Lifepoint Health —St. Louis, MO
- Full-time
- HIPAA
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Patient Access Representative - Emergency Department
Mercy —St. Louis, MO
- Full-time
- Ability to walk for extended periods
- Administrative experience
- High school diploma or GED
- Health insurance
- Dental insurance
19h
Collection Specialist
RNR Tire Express —Florissant, MO
- $17 - $18 an hour
- Full-time
- Driver's License
- Entry level
- Under 1 year
- AD&D insurance
- Paid holidays
Quick Apply
Patient Service Representative - Women's Health
Mercy —St. Louis, MO
- Full-time
- Ability to walk for extended periods
- Word processing
- Computer literacy
- Health insurance
- Dental insurance
2d
Account Representative
Credit Control LLC —Earth City, MO
- $17 - $19 an hour
- 8 hour shift
- Office
- Administrative experience
- High school diploma or GED
- Paid training
- Disability insurance
Quick Apply
Living File Representative
Blitt and Gaines, P.C. —St. Louis, MO
- $20 - $22 an hour
- Analysis skills
- Typing
- Communication skills
Quick Apply
Patient Access Rep II
BJC HealthCare —St. Louis, MO
- $17.50 - $23.88 an hour
- Full-time
- Hospital
- HIPAA
- Mid-level
- Disability insurance
- Health insurance

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Collection Specialist

St Louis Community Credit Union -
Richmond Heights, MO

Quick Apply

Job Details

Full-time
$38,000 - $44,000 a year

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Work from home
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Paid sick time

Qualifications

Microsoft Excel
Microsoft Outlook
Microsoft Office
High school diploma or GED
Organizational skills
Bank Secrecy Act
Collections account management
Time management

Full Job Description

JOB SUMMARY:

The job is service oriented and clerical in nature, which requires effective verbal and written communication with managers and staff on a daily basis. Teamwork with peers, inner department and intra departmental is essential to provide the best service to our internal and external members. Must be able to effectively and professionally communicate with all interactions, including but not limited to phone, email, instant messaging, and in-person. Priorities could include but not be limited to the following: contacting members by phone, letters, or email, to resolve past due loans. Processing and posting of member account activity for payments, collection of fees and /or charges, and any other research for loans. Understand and comply with all state and federal regulations and laws. Ensure compliance with all governing regulations especially the Bank Secrecy Act requirements. Bank Secrecy Act knowledge determined by the Employee’s position and responsibility.

Individual exercises discretion and independent judgment with respect to matters of significance. Position qualifies for work from home options based upon meeting the terms of the SLCCU Remote Work Policy and SLCCU Remote Work Agreement.

Essential Functions

Contact members with past due loans and work with them to resolve the situation by using SLCCU services including direct deposit, offering additional fund and loan modifications.
Make outbound phone calls on past due loans and meet the minimum number of calls assigned as volume dictates by manager.
Answer incoming calls from both internal and external members along with vendors that come through the Member Care phone line.
Skip tracing skills are essential to have effective results in contacting debtors and will be required to be performed as needed.
Handle aspects of repossession of collateral, bankruptcy filings and charge off loan and deposit accounts.
Assist with collection agency and attorney correspondence as needed.
Process appropriate file maintenance on loan accounts.
Process transactions such as debit or credits vendor related payments.
Respond to and process electronic and written credit bureau disputes.
Processing of General Ledger related activity.
Process payment protection plan claims (disability and death). Process cancellations on products such as Extended Warranty or GAP after repossession, before charge off.
Follow-up on loan accounts activity related to department.
Use warm and attentive voice. Listen carefully to members concerns and demonstrate empathy.
Determine member needs, educate on appropriate products and services to meet those needs and provide solutions. Work with other departments when needed to find the best solutions.
Continuously look for opportunities to assist fellow employees in enhancing their ability to meet member's needs; help train.
Help to ensure the integrity of the SLCCU brand at all times.
Complete special projects and miscellaneous assignments or functions as required and/or assigned.
Some Saturday hours may be required.

Each employee of St. Louis Community will be held to and accountable for each of the areas outlined in our “ACT” plan listed below:

Accountable

Reliable: ready to work at scheduled times
DWYSYWD: do what you say you will do
Responsible: perform job duties accurately, on time and within budget; don’t pass the buck when something goes wrong
Resourceful: run it like you own it (use CU resources wisely)
Avoiding actions that warrant a write-up

Compliant

Adhere to all Credit Union policies and procedures
Having a strong attention to detail to avoid repeated errors and errors due to blatant negligence.

Teammate

Supportive: help your co-workers succeed
Cooperative: work together, not in isolation (together, everyone achieves more)
Golden Rule: treat others the way you want to be treated
Attitude: help create a friendly and positive atmosphere wherever you are
Having no negative internal survey reports

Qualifications:

High school diploma and/or some secondary education helpful.
Requires experience in consumer loan collections preferably 1 year or more.
Prior experience with repossessions and Bankruptcy is preferred.
Able to work with minimal supervision and be flexible and dependable.
Must be accurate and detail oriented and be able to perform tasks in quick and efficient manner.
Must have problem solving skills. Able to analyze situations and develop effective solutions for collecting debts.
Credit union knowledge helpful.
Experience with risk mitigation tools such as a working knowledge of fraud detection software is helpful.
Amiable/congenial interpersonal relationship skills
Clear and concise in oral/written communication
Microsoft Office (MS Excel, MSWord, MS Outlook) necessary.
Time management and organizational skills are necessary.
Must be skilled at setting priorities and obtaining established goals.
Must be enthusiastic, self-motivated, team player and member service oriented in attitude and performance.

Physical Requirements:
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to do data entry, stand/walk, bend/stoop/crouch, kneel/push/bend, talk and/or hear. The employee must occasionally lift and/or carry up to 30 pounds. The employee must occasionally drive from his or her home office to different branches.

How to Apply:

St. Louis Community Credit Union offers a competitive compensation package with incentives and benefits including Medical, Dental, Vision, 401K and Pension as well as the ability to grow with the organization.

Applicants should apply online at www.stlouiscommunity.com Click on the Careers tab. You may upload your cover letter, resume and salary requirements there as well.

St. Louis Community is an Equal Opportunity Employer

No Phone Calls Please

Job Type: Full-time

Pay: $38,000.00 - $44,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid sick time
Paid time off
Parental leave
Tuition reimbursement
Vision insurance

Application Question(s):

What are your salary requirements?

Education:

High school or equivalent (Preferred)

Experience:

loan collection: 1 year (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

collection representative jobs in st. louis, mo

Collection Specialist

Financial Recovery Representative (Collections) - Full Time

Survey Instrument Technician/Crew Chief

Medical Billing Specialist

Remote Cutter Digital Support Technician

Patient Service Representative

Group Accounts Representative

Collections Representative

Debt Collector

Insurance Verifications Representative

Contact Us, Collections Representative

Insurance Services Rep I/Full-time/Onsite - Mercy Hospital STL

Clinical Service Representative II - Psychiatry

Patient Financial Services Representative

Patient Access Representative - Emergency Department

Collection Specialist

Patient Service Representative - Women's Health

Account Representative

Living File Representative

Patient Access Rep II

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