Top 766 Customer experience leader Jobs in St. Louis, Mo

Account Representative Lead
Chemisphere Corp —St. Louis, MO
- $26.00 - $31.25 an hour
- Full-time
- Microsoft Excel
- ERP systems
- Research
- Paid holidays
- Disability insurance
Quick Apply
Accounts Receivable Lead Coordinator
Hoffmann Brothers —Maryland Heights, MO
- $60,000 - $72,000 a year
- Full-time
- Mid-level
- Office
- Residential
- Paid holidays
- Dental insurance
Quick Apply
Team Lead - Shipping and Receiving
Multisource Mfg —Granite City, IL
- $30 - $35 an hour
- Full-time
- Computer literacy
- English
- Mid-level
- On-the-job training
Quick Apply
14d
Lead Guest Experiences Team Member
Grant's Farm —St. Louis, MO
- $401,000 a year
- Part-time
- Management
- Ability to stand for extended periods
- Communication skills
- Free parking
- 401(k)
Quick Apply
6d
Customer Success Lead
Notable —St. Louis, MO
- $136,000 - $170,000 a year
- Full-time
- Remote
- 7 years
- Office
- Bachelor's degree
Store Leader
Kate Spade —St. Louis, MO
- $29.00 - $38.50 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Merchandising
- Commuter assistance
- Paid parental leave
Patient Access Representative Lead
SSM Health —Bridgeton, MO
- Weekends as needed
- Customer service
- Mid-level
- High school diploma or GED
- Paid parental leave
- Health insurance
Associate Customer Sales Lead
Campbell Soup Company —St. Louis, MO
- $92,000 - $126,500 a year
- Full-time
- Remote
- Sales
- Merchandising
- Analysis skills
- AD&D insurance
- Paid holidays
Patient Access Rep Lead
BJC HealthCare —St. Louis, MO
- $18.00 - $27.35 an hour
- Weekends as needed
- Hospital
- Computer literacy
- HIPAA
- Disability insurance
- Health insurance
(USA) Club Enablement Lead
Sam's Club —St. Louis, MO
- $22 - $30 an hour
- 18 years or older
- High school
- Mid-level
- Paid jury duty
- Disability insurance
Product Operations Lead | West County Center
Lululemon —St. Louis, MO
- $21.50 - $24.74 an hour
- Weekends as needed
- Merchandising
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Team Leader, Customer Experience & Outreach
Crate and Barrel —Richmond Heights, MO
- Weekends as needed
- Mid-level
- Mentoring
- US work authorization
- Store discount
- Disability insurance
Operations Team Leader
Sun Coke Energy Granite City Operations —Granite City, IL
- $76,200 - $95,300 a year
- Mid-level
- Team management
- Disability insurance
- Health insurance
Quick Apply
Lead Scheduling Specialist
RAYUS Radiology —Chesterfield, MO
- Full-time
- Bilingual
- Computer literacy
- Medical office experience
- Paid holidays
- Disability insurance
Quick Apply
Receiving Team Leader
Ollies Bargain Outlet, Inc. —St. Louis, MO
- Weekends as needed
- Management
- Merchandising
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
(USA) Member Team Lead
Sam's Club —St. Louis, MO
- $22 - $30 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
10d
Lead Contract Support (Facilities Management) - St. Louis, MO
CBRE —St. Louis, MO
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
Post-Processing Lead
BeLeaf Medical —St. Louis, MO
- $22 - $23 an hour
- Weekends as needed
- Mid-level
- 21 years or older
- Ability to sit for extended periods
- Paid holidays
- Disability insurance
Quick Apply
Maintenance Team Leader
Gateway Energy & Coke Co, LLC —Granite City, IL
- $90 an hour
- Mid-level
- Trade school
- Associate's degree
- Paid holidays
- Disability insurance
Quick Apply
5d
Deskside Team Lead - WashU IT
Washington University in St. Louis —St. Louis, MO
- $27.21 - $43.56 an hour
- Online Application
- Writing skills
- Pass drug screening
- Mid-level
- Commuter assistance
- Employee assistance program

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customer experience leader jobs near st. louis, mo

Account Representative Lead

Chemisphere Corp -
St. Louis, MO

Quick Apply

Job Details

Full-time
$26.00 - $31.25 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
Opportunities for advancement
Life insurance

Qualifications

Customer communication
High school diploma or GED
Quality data entry
Customer data entry

Full Job Description

Overview

We are seeking an experienced and motivated Account Representative Lead to join our Customer Experience team. This role serves as a key support resource for the Account Representative team, trainers, and Customer Service Manager while helping ensure exceptional service for both internal and external customers.

The Account Representative Lead plays an essential role in coordinating workloads, supporting employee development, facilitating training initiatives, and maintaining strong cross-functional relationships with Sales, Quality, Purchasing, Logistics, Operations, and IT. The ideal candidate thrives in a fast-paced environment, excels at multitasking, and possesses strong leadership, organizational, and problem-solving skills.

We offer a competitive compensation and benefits package, including:

Medical, Dental, and Vision Insurance
Company-Paid Life Insurance
Company-Paid Short-Term Disability Insurance
Company-Paid Long-Term Disability Insurance
8 Paid Holidays
Paid Time Off (PTO) and Personal Days
End-of-Year Bonus Opportunity
Stable, Family-Owned and Operated Company
Career Growth and Advancement Opportunities

Key Responsibilities

Leadership & Team Support

Provide guidance and support to the Account Representative team
Assist with onboarding, training, and development of new team members.
Maintain onboarding documentation and submit completed training records to management.
Facilitate Account Representative team meetings as needed.
Identify training opportunities and workload adjustments to improve team performance.
Assist with coordinating and leading special projects and departmental initiatives.
Serve as a backup to the Customer Service Manager when needed.

Customer Service & Account Management

Provide exceptional customer support to both internal and external customers.
Research, document, update, and correct customer information across multiple systems.
Review customer issues and coordinate resolutions with appropriate departments.
Manage key customer accounts and provide coverage for other accounts during team absences.
Fulfill all responsibilities associated with Account Representative I and II positions.
Generate and maintain standard and custom management reports, including weekly and monthly order-entry reporting
Support approvals related to special pricing, quotes, and account adjustments.
Collaborate with IT to identify ERP system enhancements and process improvements.
Assist in coordinating training sessions for new systems, procedures, and process updates.
Work closely with Sales, Quality, Purchasing, Logistics, Operations, and other departments to ensure customer expectations are met.
Escalate service concerns and operational issues appropriately.
Help establish and maintain efficient processes that support a positive customer experience.

Required

High School Diploma or GED.
Minimum of 4 years of customer service and data entry experience.
Minimum of 4 years of experience in the chemical industry preferred
Proven project management abilities.
Strong proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.
Strong computer skills with experience using databases and Customer Relationship Management (CRM) systems.
Excellent communication, organizational, and problem-solving skills.
Ability to manage multiple priorities in a fast-paced environment.

Why Join Us?

Join a company that values teamwork, professional development, and long-term employee success. As an Account Representative Lead, you'll have the opportunity to make a meaningful impact on customer satisfaction, team performance, and operational excellence while growing your career within a supportive organization.

Quick Apply

Refine Your Search

customer experience leader jobs in st. louis, mo

Account Representative Lead

Accounts Receivable Lead Coordinator

Team Lead - Shipping and Receiving

Lead Guest Experiences Team Member

Customer Success Lead

Store Leader

Patient Access Representative Lead

Associate Customer Sales Lead

Patient Access Rep Lead

(USA) Club Enablement Lead

Product Operations Lead | West County Center

Team Leader, Customer Experience & Outreach

Operations Team Leader

Lead Scheduling Specialist

Receiving Team Leader

(USA) Member Team Lead

Lead Contract Support (Facilities Management) - St. Louis, MO

Post-Processing Lead

Maintenance Team Leader

Deskside Team Lead - WashU IT

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Overview

Key Responsibilities

Leadership & Team Support

Customer Service & Account Management

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