Top 1155 Customer service team lead Jobs in St. Louis, Mo

Operations Manager
HavenHouse St. Louis —St. Louis, MO
- $29 - $31 an hour
- Weekends as needed
- Up to 50% travel
- 5 years
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
9d
Lead Guest Experiences Team Member
Grant's Farm —St. Louis, MO
- $401,000 a year
- Part-time
- Management
- Ability to stand for extended periods
- Communication skills
- Free parking
- 401(k)
Quick Apply
8d
Customer Service Supervisor
Andy's Seasoning Inc —St. Louis, MO
- $55,000 - $75,000 a year
- 7 years
- Inventory management
- Mid-level
Quick Apply
EOC Team Lead
Tierpoint —St. Louis, MO
- $54,000.00 - $83,829.12 a year
- Full-time
- Mid-level
- Office
- Windows
Part-Time Remote Customer Support Coordinator
Zoomin Groomin Chesterfield/Ballwin MO —Chesterfield, MO
- $15 an hour
- Part-time
- Remote
- Communication skills
- Entry level
- Under 1 year
Quick Apply
2d
Team Lead - Shipping and Receiving
Multisource Mfg —Granite City, IL
- $30 - $35 an hour
- Full-time
- Computer literacy
- English
- Mid-level
- On-the-job training
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Customer Service Manager (Route & Account Management) - Earth City, MO
Canteen —Earth City, MO
- $65,000 - $70,000 a year
- Weekends as needed
- Background check
- Clean driving record
- Microsoft Excel
- Commuter assistance
- Paid parental leave
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Manager Customer Service
Sensient Technologies Corporation —East Saint Louis, IL
- $120,000 - $130,000 a year
- Marketing
- Mid-level
- Office
(USA) Member Team Lead
Sam's Club —St. Louis, MO
- $22 - $30 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
11d
Entry-Level Office Assistant / Customer Service Representative
INDOOR COMFORT TEAM —St. Louis, MO
- $17 - $25 an hour
- Full-time
- Computer literacy
- Office
- Administrative experience
- Paid training
- Paid holidays
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1d
Customer Service Manager
State Farm - Ian Minnigerode Agency —St. Louis, MO
- $52,000 - $65,000 a year
- No weekends
- Mid-level
- Office
- Organizational skills
- Paid holidays
- Health insurance
Quick Apply
6d
Production Supervisor (2nd Shift)
The Royal Group —St. Louis, MO
- $75,000 - $85,000 a year
- Full-time
- CPR Certification
- Mid-level
- Forklift
- Disability insurance
- Health insurance
Quick Apply
Customer Service Manager
Copeland —St. Louis, MO
- Full-time
- Hybrid work
- 5 years
- Mid-level
- Residential
- Paid parental leave
- Paid holidays
8d
DFS is Hiring 3rd Shift Supervisors!
Diverse Facility Solutions Inc —St. Louis, MO
- $62,400 a year
- Full-time
- Background check
- Mid-level
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
4d
Customer Success Lead
Notable —St. Louis, MO
- $136,000 - $170,000 a year
- Full-time
- Remote
- 7 years
- Office
- Bachelor's degree
Service Operations Administrator / Customer Service
Burner Design Control —Hazelwood, MO
- $24 - $29 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
- Health savings account
- Paid holidays
Quick Apply
Customer Service Dining on Call Representative
BJC HealthCare —St. Louis, MO
- $17.25 - $22.33 an hour
- Full-time
- High school diploma or GED
- Typing
- Entry level
- Disability insurance
- Health insurance
Practice Team Lead - Specialties
St. Luke's Hospital - MO —Chesterfield, MO
- Full-time
- Mid-level
- High school diploma or GED
- 2 years
- Health savings account
- 401(k)
7d
Foundation Operations Manager, St. Louis, On-Site
Mercy —St. Louis, MO
- Full-time
- Writing skills
- Mid-level
- Office
- Health insurance
- Dental insurance
13d
Customer Service Representative - State Farm Agent Team Member
Justin Lumsden - State Farm Agent —St. Louis, MO
- $25 an hour
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Parental leave
Quick Apply

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Operations Manager

HavenHouse St. Louis
St. Louis, MO

Quick Apply

Job Details

Full-time
$29 - $31 an hour
9 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
403(b)

Qualifications

Employee onboarding
Staff supervision
Confidential information handling
Recruitment process management
Healthcare staff management
Team leadership
Coaching
Staff scheduling
Team scheduling
Performance management
Driver's License
Bachelor's degree
Task prioritization
Team training
Recruiting
Schedule creation
Interviewing
Onboarding process management
Staffing management
Technical Proficiency
Operations planning

Full Job Description

Operations Manager

HavenHouse St. Louis
St. Louis, Missouri
$29.00–$31.00 per hour
Full-time
Work location: In person

About HavenHouse St. Louis

HavenHouse St. Louis is a hospital guest house providing the comfort of home and a caring community of support to patients, families, and caregivers who travel 50 or more miles to St. Louis for medical care and treatment.

HavenHouse offers safe, affordable lodging and a welcoming environment that helps ease the stress of being away from home during a medical crisis. We work closely with area hospitals and healthcare providers to connect guests with lodging and practical support throughout their stay.

Every team member plays a role in creating a safe, compassionate, and well-managed environment for the families we serve. Working at HavenHouse means joining a mission-driven, service-oriented organization grounded in hospitality, compassion, and dignity.

Position Summary

HavenHouse is seeking an experienced Operations Manager to support the Director of Programs & Operations in leading daily house operations and supervising operational staff.

This newly created position will provide leadership coverage primarily during evenings, nights, weekends, holidays, and other periods of operational need. This is not a traditional daytime, Monday-through-Friday position.

The Operations Manager will help oversee staffing, employee performance, hiring, training, scheduling, guest services, meals, transportation, housekeeping, facilities, and security. This is a hands-on leadership role requiring strong judgment, direct communication, and consistent follow-through.

Responsibilities

Serve as the designated operations leader during assigned shifts.
Supervise, coach, and hold operational staff accountable.
Address routine attendance, performance, communication, and conduct concerns.
Participate in recruitment, interviews, hiring recommendations, onboarding, and training.
Assess new employees’ progress and readiness to work independently.
Support staff scheduling, coverage planning, and adjustments based on house needs.
Coordinate daily activity across Guest Relations, reservations, meals, transportation, housekeeping, facilities, security, and volunteer-supported services.
Remain visible, engaged, and accessible throughout the house.
Respond to guest concerns, staffing problems, safety issues, building needs, emergencies, and other operational challenges.
Ensure shift duties, documentation, incident reports, and leadership handoffs are completed.
Identify recurring concerns and help improve operational processes.
Provide direct shift coverage when necessary, including occasional overnight shifts.
Escalate significant personnel, safety, legal, or organizational concerns appropriately.

Required Qualifications

Bachelor’s degree in business administration, management, hospitality, healthcare administration, human services, nonprofit leadership, or a related field.
At least five years of progressively responsible experience in operations, hospitality, healthcare, human services, residential services, nonprofit management, or a related environment.
Experience supervising, coaching, training, and holding employees accountable.
Experience with recruitment, interviewing, onboarding, scheduling, and performance management.
Strong judgment and independent decision-making skills.
Clear and professional verbal and written communication.
Strong organizational, documentation, and follow-through skills.
Ability to remain calm and effective while managing competing priorities.
Ability to maintain confidentiality and handle sensitive guest and personnel information.
Proficiency with email, shared calendars, electronic records, and standard workplace technology.
Valid driver’s license and ability to meet HavenHouse driving requirements.
Broad availability to work evenings, nights, weekends, holidays, and occasional overnight shifts.

Experience in a 24-hour hospitality, healthcare, residential, human services, or nonprofit environment is preferred.

Schedule Requirements

This position is specifically designed to provide management coverage outside traditional business hours. The Operations Manager must have broad availability and be able to work a rolling schedule based on occupancy, staffing, training needs, and other operational priorities.

The schedule may vary from week to week and will primarily include evenings, nights, weekends, and holidays. Overnight shifts will occasionally be required for employee training, staffing vacancies, and other operational needs.

Candidates must be able to adjust their availability as the needs of the house change.

Compensation and Employment Details

Pay: $29.00–$31.00 per hour, based on qualifications and experience
Job type: Full-time
Work location: In person
Schedule: Evenings, nights, weekends, holidays, and occasional overnights
Benefits: Eligible for HavenHouse’s employee benefits package

To Apply:

Please submit a résumé and cover letter outlining your relevant leadership and operational experience.

HavenHouse St. Louis is an equal opportunity employer.

Pay: $29.00 - $31.00 per hour

Benefits:

403(b)
Dental insurance
Health insurance
Paid time off
Vision insurance

Education:

Bachelor's (Required)

Experience:

Management: 5 years (Required)

Shift availability:

Day Shift (Required)
Night Shift (Required)
Overnight Shift (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer service team lead jobs in st. louis, mo

Operations Manager

Lead Guest Experiences Team Member

Customer Service Supervisor

EOC Team Lead

Part-Time Remote Customer Support Coordinator

Team Lead - Shipping and Receiving

Customer Service Manager (Route & Account Management) - Earth City, MO

Manager Customer Service

(USA) Member Team Lead

Entry-Level Office Assistant / Customer Service Representative

Customer Service Manager

Production Supervisor (2nd Shift)

Customer Service Manager

DFS is Hiring 3rd Shift Supervisors!

Customer Success Lead

Service Operations Administrator / Customer Service

Customer Service Dining on Call Representative

Practice Team Lead - Specialties

Foundation Operations Manager, St. Louis, On-Site

Customer Service Representative - State Farm Agent Team Member

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