Top 1419 Guest services manager Jobs in St. Louis, Mo

Operations Manager
HavenHouse St. Louis —St. Louis, MO
- $29 - $31 an hour
- Weekends as needed
- Up to 50% travel
- 5 years
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Senior Rooms Operations Manager
Marriott International, Inc —St. Louis, MO
- $79,000 - $99,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
2d
Hotel Front Desk Manager / Guest Services Manager
Hampton Inn & Suites – St. Louis at Forest Park —Forest Park, MO
- $55,000 - $60,000 a year
- Weekends as needed
- Leadership
- Communication skills
- Paid jury duty
- AD&D insurance
Quick Apply
Assistant General Manager
Le Méridien St. Louis Downtown —St. Louis, MO
- $28 - $33 an hour
- Weekends as needed
- Mid-level
- Hotel
- Front desk
Quick Apply
7d
Hospitality Manager
Landing —St. Louis, MO
- $55,000 - $96,600 a year
- Weekends as needed
- Mid-level
- Commuter assistance
- Health savings account
Quick Apply
Area Manager
The Parking Spot —Edmundson, MO
- $80,000 - $105,000 a year
- Full-time
- English
- Mid-level
- CDL
- Paid holidays
- Health insurance
20h
Assistant General Manager
Drury Hotels Company LLC —St. Louis, MO
- $65,000 - $80,000 a year
- Full-time
- Mid-level
- Hotel
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
General Manager
Hampton Inn Clayton —Clayton, MO
- Full-time
- English
- Hotel
- Typing
Quick Apply
Store Manager
Shane Co. —Olivette, MO
- $100,000 - $115,000 a year
- Weekends as needed
- Writing skills
- Merchandising
- English
- Paid parental leave
- Paid holidays
Hotel General Manager
St. Louis Airport Hotel —St. Louis, MO
- $80,000 a year
- Weekends as needed
- Writing skills
- Mid-level
- Hotel
Quick Apply
1d
General Manager
Midas Hospitality LLC —St. Louis, MO
- $110,000 - $115,000 a year
- Weekends as needed
- Office
- Hotel
- Senior level
- Health insurance
- Dental insurance
Quick Apply
9d
FOOD SERVICE DIRECTOR
Culinary Services Group —Bridgeton, MO
- $80,000 - $90,000 a year
- Weekends as needed
- Microsoft Excel
- 6 years
- ServSafe
- Commuter assistance
- Disability insurance
Quick Apply
9d
Holiday District Manager- IL/MO
Cherry Hill Programs Inc —St. Louis, MO
- $1,688 a week
- Weekends as needed
- 18 years or older
- Microsoft Excel
- Mid-level
- Opportunities for advancement
- Referral program
Quick Apply
8d
Automotive Franchise Operator / General Manager | Up to $200K & Weekends Off | Greater St. Louis
Christian Brothers Automotive —St. Louis, MO
- $100,000 - $200,000 a year
- Full-time
- Remote
- Windows
- Ability to lift 50 pounds
- Driving
- Paid holidays
- Health insurance
Quick Apply
11d
Team Manager-St. Louis
Tiffany & Co. —St. Louis, MO
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
General Manager | Full-Time | Centene Community Ice Center
Oak View Group —Maryland Heights, MO
- $75,000 - $85,000 a year
- Part-time
- Sales
- 5 years
- Bachelor of Science
- Dental insurance
- 401(k)
4d
District Leader of Stores
The Normal Brand —St. Louis, MO
- Weekends as needed
- Hybrid work
- 5 years
- Merchandising
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Assistant Front Office Manager
Hyatt CENTRIC DOWNTOWN ST. LOUIS —St. Louis, MO
- From $24 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Rooms Operations Manager
Marriott International, Inc —Clayton, MO
- $60,000 - $73,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Business Administration
9d
Operations Manager
Genesis Health Clubs —St. Louis, MO
- Weekends as needed
- Mid-level
- Team management
- Recruiting
- Health insurance
- Dental insurance
Quick Apply

I want to receive the latest job alert for guest services manager in st. louis, mo

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

guest services manager jobs near st. louis, mo

Assistant General Manager jobs in St. Louis, MO

General Manager jobs in Clayton, MO

General Manager jobs in St. Louis, MO

Team Leader jobs in St. Louis, MO

Operations Manager jobs in St. Louis, MO

Hotel General Manager jobs in St. Louis, MO

General Manager jobs in Maryland Heights, MO

District Manager jobs in St. Louis, MO

Room Operations Manager jobs in St. Louis, MO

Assistant General Manager jobs in Texas

Personal Assistant jobs in Clearwater, FL

Assistant General Manager jobs in Las Vegas, NV

Assistant General Manager jobs in Reno, NV

Mass General Hospital Admin jobs in Boston, MA

Operations Manager jobs in Miami, FL

Assistant General Manager jobs in Frisco, TX

Retail Store Manager jobs in Dallas, TX

General Manager jobs in New Hampshire

Project Manager jobs in Madison, WI

General Manager jobs in Twin Falls, ID

Operations Manager

HavenHouse St. Louis
St. Louis, MO

Quick Apply

Job Details

Full-time
$29 - $31 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
403(b)

Qualifications

Employee onboarding
Staff supervision
Confidential information handling
Recruitment process management
Healthcare staff management
Team leadership
Coaching
Staff scheduling
Team scheduling
Performance management
Driver's License
Bachelor's degree
Task prioritization
Team training
Recruiting
Schedule creation
Interviewing
Onboarding process management
Staffing management
Technical Proficiency
Operations planning

Full Job Description

Operations Manager

HavenHouse St. Louis
St. Louis, Missouri
$29.00–$31.00 per hour
Full-time
Work location: In person

About HavenHouse St. Louis

HavenHouse St. Louis is a hospital guest house providing the comfort of home and a caring community of support to patients, families, and caregivers who travel 50 or more miles to St. Louis for medical care and treatment.

HavenHouse offers safe, affordable lodging and a welcoming environment that helps ease the stress of being away from home during a medical crisis. We work closely with area hospitals and healthcare providers to connect guests with lodging and practical support throughout their stay.

Every team member plays a role in creating a safe, compassionate, and well-managed environment for the families we serve. Working at HavenHouse means joining a mission-driven, service-oriented organization grounded in hospitality, compassion, and dignity.

Position Summary

HavenHouse is seeking an experienced Operations Manager to support the Director of Programs & Operations in leading daily house operations and supervising operational staff.

This newly created position will provide leadership coverage primarily during evenings, nights, weekends, holidays, and other periods of operational need. This is not a traditional daytime, Monday-through-Friday position.

The Operations Manager will help oversee staffing, employee performance, hiring, training, scheduling, guest services, meals, transportation, housekeeping, facilities, and security. This is a hands-on leadership role requiring strong judgment, direct communication, and consistent follow-through.

Responsibilities

Serve as the designated operations leader during assigned shifts.
Supervise, coach, and hold operational staff accountable.
Address routine attendance, performance, communication, and conduct concerns.
Participate in recruitment, interviews, hiring recommendations, onboarding, and training.
Assess new employees’ progress and readiness to work independently.
Support staff scheduling, coverage planning, and adjustments based on house needs.
Coordinate daily activity across Guest Relations, reservations, meals, transportation, housekeeping, facilities, security, and volunteer-supported services.
Remain visible, engaged, and accessible throughout the house.
Respond to guest concerns, staffing problems, safety issues, building needs, emergencies, and other operational challenges.
Ensure shift duties, documentation, incident reports, and leadership handoffs are completed.
Identify recurring concerns and help improve operational processes.
Provide direct shift coverage when necessary, including occasional overnight shifts.
Escalate significant personnel, safety, legal, or organizational concerns appropriately.

Required Qualifications

Bachelor’s degree in business administration, management, hospitality, healthcare administration, human services, nonprofit leadership, or a related field.
At least five years of progressively responsible experience in operations, hospitality, healthcare, human services, residential services, nonprofit management, or a related environment.
Experience supervising, coaching, training, and holding employees accountable.
Experience with recruitment, interviewing, onboarding, scheduling, and performance management.
Strong judgment and independent decision-making skills.
Clear and professional verbal and written communication.
Strong organizational, documentation, and follow-through skills.
Ability to remain calm and effective while managing competing priorities.
Ability to maintain confidentiality and handle sensitive guest and personnel information.
Proficiency with email, shared calendars, electronic records, and standard workplace technology.
Valid driver’s license and ability to meet HavenHouse driving requirements.
Broad availability to work evenings, nights, weekends, holidays, and occasional overnight shifts.

Experience in a 24-hour hospitality, healthcare, residential, human services, or nonprofit environment is preferred.

Schedule Requirements

This position is specifically designed to provide management coverage outside traditional business hours. The Operations Manager must have broad availability and be able to work a rolling schedule based on occupancy, staffing, training needs, and other operational priorities.

The schedule may vary from week to week and will primarily include evenings, nights, weekends, and holidays. Overnight shifts will occasionally be required for employee training, staffing vacancies, and other operational needs.

Candidates must be able to adjust their availability as the needs of the house change.

Compensation and Employment Details

Pay: $29.00–$31.00 per hour, based on qualifications and experience
Job type: Full-time
Work location: In person
Schedule: Evenings, nights, weekends, holidays, and occasional overnights
Benefits: Eligible for HavenHouse’s employee benefits package

To Apply:

Please submit a résumé and cover letter outlining your relevant leadership and operational experience.

HavenHouse St. Louis is an equal opportunity employer.

Pay: $29.00 - $31.00 per hour

Benefits:

403(b)
Dental insurance
Health insurance
Paid time off
Vision insurance

Education:

Bachelor's (Required)

Experience:

Management: 5 years (Required)

Shift availability:

Day Shift (Required)
Night Shift (Required)
Overnight Shift (Required)

Work Location: In person

Quick Apply

Refine Your Search

guest services manager jobs in st. louis, mo

Operations Manager

Senior Rooms Operations Manager

Hotel Front Desk Manager / Guest Services Manager

Assistant General Manager

Hospitality Manager

Area Manager

Assistant General Manager

General Manager

Store Manager

Hotel General Manager

General Manager

FOOD SERVICE DIRECTOR

Holiday District Manager- IL/MO

Automotive Franchise Operator / General Manager | Up to $200K & Weekends Off | Greater St. Louis

Team Manager-St. Louis

General Manager | Full-Time | Centene Community Ice Center

District Leader of Stores

Assistant Front Office Manager

Rooms Operations Manager

Operations Manager

I want to receive the latest job alert for guest services manager in st. louis, mo

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected