Top 77 It help desk support Jobs in St. Louis, Mo

Associate IT Support Technician
Leonardo DRS —Bridgeton, MO
- $23 - $26 an hour
- Mid-level
- Continuous improvement
- Communication skills
- Paid parental leave
- Health savings account
6d
Help Desk Technician I
Sunstar Insurance Group LLC —St. Louis, MO
- Remote
- Microsoft Outlook
- Windows
- Organizational skills
Quick Apply
12d
Desktop Support Specialist
Brown & Crouppen Law Firm —St. Louis, MO
- Computer science
- Computer Science
- Mid-level
- Wellness program
- Paid holidays
Quick Apply
5d
Service Desk Administrator I (IT)
HR Green —St. Louis, MO
- $50,500 - $87,200 a year
- On call
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
Level 1 Support Desk Technician
FeatherShark —Chesterfield, MO
- $24.50 - $25.00 an hour
- Full-time
- English
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
IT Support Coordinator
Agital —St. Louis, MO
- Full-time
- Google Workspace
- Mid-level
- Office
- Paid parental leave
- Disability insurance
Quick Apply
9h
IT Support Specialist
Agital —St. Louis, MO
- Full-time
- Remote
- Google Workspace
- Inventory management
- Mid-level
- Paid parental leave
- Disability insurance
Quick Apply
9h
Junior Help Desk Specialist
Chenega Agile Real-Time Solutions —St. Louis, MO
- Full-time
- Microsoft Excel
- Military
- High school diploma or GED
3d
Desktop Support Engineer (Dispatch /On-demand) – St. Louis, Missouri
Axiom Technologies —St. Louis, MO
- Part-time
- Hybrid work
- Mid-level
- Windows
- 3 years
IT Support Analyst
Central States Water Resources —St. Louis, MO
- Microsoft Outlook
- Computer Science
- Mid-level
Quick Apply
IT Help Desk Technician
nimble —Chesterfield, MO
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Windows
Quick Apply
IT Technician (Inventory Support)
Missouri Eastern District Court —St. Louis, MO
- $45,835 - $90,608 a year
- Computer science
- Computer Science
- Word processing
- Free parking
- Commuter assistance
13d
IT Help Desk Technician
Truck Centers, Inc. —Troy, IL
- $20.42 - $30.64 a day
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Wellness program
- Health savings account
Quick Apply
7d
Help Desk Specialist
Sonaca North America —Saint Charles, MO
- $20 - $23 an hour
- Extended hours
- Background check
- Research
- In-person
- Wellness program
- Paid holidays
Quick Apply
Help Desk Administrator
Sovereign Technologies —St. Louis, MO
- Weekends as needed
- Mid-level
- SQL
- Bachelor's degree
Denticon Integration Specialist — Multi-Site Dental Group (Travel Required)
Dental Office Pacific —St. Louis, MO
- $50,000 - $65,000 a year
- Full-time
- HIPAA
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
4d
System Support Specialist
CCA GLOBAL PARTNERS —St. Louis, MO
- Full-time
- Hybrid work
- Microsoft Outlook
- Research
- Mid-level
Desktop Support Engineer (Independent Contractor)
Axiom Technologies —St. Louis, MO
- Full-time
- Mid-level
- Windows
- 3 years
Level 2 Support Engineer
FeatherShark —Chesterfield, MO
- $28.85 - $32.50 an hour
- Overtime
- English
- Mid-level
- Office
- Paid training
- Paid holidays
Quick Apply
End User Technology (EUT) Specialist
Together Credit Union —St. Louis, MO
- Hybrid work
- Computer science
- Computer Science
- Mid-level
Quick Apply
3d

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Associate IT Support Technician

Leonardo DRS -
Bridgeton, MO

Apply Now

Job Details

$23 - $26 an hour
6 days ago

Benefits

Paid parental leave
Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
401(k) matching
Flexible schedule
Paid sick time

Qualifications

Desktop computer repair
Project reporting
Customer communication
Confidential information handling
IT asset management
Peripheral setup
Software implementation
Hardware maintenance
Operating system updates
Mid-level
Software installation
User training (technical support)
Data summary reports
Internal employee customer service
Continuous improvement
Computer hardware
Desktop (troubleshooting support)
Office equipment installation
Computer management
Networking hardware installation
Hardware configuration
Customer support ticket management
Vendor communication
Technical customer support for office equipment
Hardware management
Systems analysis
Desktop administration
Equipment inventory management
Communication skills
Peripheral hardware support

Full Job Description

Job ID: 114881

Leonardo DRS, Inc. is an innovative and agile provider of advanced defense technology to U.S. national security customers and allies around the world. We specialize in the design, development and manufacture of advanced sensing, network computing, force protection, and electric power and propulsion, and other leading mission-critical technologies. Our innovative people are leading the way in developing disruptive technologies for autonomous, dynamic, interconnected, and multi-domain capabilities to defend against new and emerging threats. For more information and to learn more about our full range of capabilities, visit www.leonardodrs.com.

Job Summary

As an Associate IT Support Technician, you support and maintain in-house computer systems, desktops, and peripherals. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal workstation performance. Troubleshoot problem areas in a timely and accurate fashion, and provide end user training and assistance where required.

This position is based onsite in Bridgeton, MO (St. Louis area), five days per week.

Job Responsibilities

Support and maintain in-house computer systems, desktops, and peripherals. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal workstation performance. Troubleshoot problem areas in a timely and accurate fashion, and provide end user training and assistance where required
Evaluate, prioritize and respond to service requests with a resolution
Perform analysis and diagnosis of routine PC problems for end users, and recommend and implement solutions
Install, configure, test, maintain, monitor, and troubleshoot end user workstation software/hardware, networked peripheral devices, and networking software/hardware products
Develop and maintain an inventory of all IT assets including history of hardware failure, repair, installation and removal
Construct, install, and test customized configurations based on various platforms and operating systems
Monitor and test PC performance and provide statistics and reports
Perform PC, hardware and peripheral equipment improvements, upgrades, and repairs
Maintain communications with end users to ensure systems continually meet business needs
Under supervision, perform periodic system maintenance
Place vendor service calls when necessary to resolve hardware or software failures
Coordinate with end users and technical staff to implement and maintain systems that utilize industry best practices to meet business objectives, while maintaining the security and integrity of the data, system and network
Generate metrics, project status reports and operating status reports for management and team members
Provide service desk and technical support to users
Perform routine problem analysis and resolution design for systems and applications
Support, communicate, reinforce and defend the mission, values and culture of the organization
Maintain timely and accurate helpdesk records using the ticket management system
Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
Accomplish organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Protect organization's value by preserving the confidentiality of information

Qualifications

Understanding of current principles and practices of IT support and ability to work closely with users and other IT professionals to identify, analyze and resolve system problems
Understanding of and/or experience in Help Desk functionality and IT maintenance procedures
Experience with consulting and/or customer service
Strong verbal, written and interpersonal communication skills
Ability to work independently as well as cooperatively in a team-oriented environment
Ability to successfully interact with other IT professionals and end-users
Strong analytic and problem-solving skills

The salary range for this position is $23.00/hour-$26.00. This range reflects the good faith estimate of pay the employer is willing to offer at the time of posting. Several factors can influence the pay scale, including but not limited to: Federal contract labor categories and contract wage rates, collective bargaining agreements, geographic location, business considerations, scope, and responsibilities of the position, local or other applicable market conditions, and internal equity. Other factors include the candidate’s qualifications such as prior work experience, specific skills and competencies, education/training, and certifications. In addition to base pay, employees may be eligible for: annual performance-based bonuses, equity awards, and overtime pay (for non-exempt employees as applicable. Our benefits package includes comprehensive health insurance (medical, dental, vision), employer matching 401(k) retirement plan, paid time off including vacation, holidays, and sick leave (including ant state-mandated paid sick leave), parental leave benefits, tuition reimbursement, professional development support, and life and disability insurance coverage.

Taking care of our people is a top priority at Leonardo DRS. We are proud to offer competitive salaries and comprehensive benefits, including medical, dental, and vision coverage, a company contribution to a health savings account, telemedicine, life and disability insurance, legal insurance, and a 401(k) savings plan. We champion wellness programs that focus on physical, emotional, and financial well-being. We develop our talent by offering programs and activities to support career-growth, professional development, and skill enhancement. And we understand there is more to life than work, and the importance of offering flexible work schedules with our 9/80 program, competitive vacation, health/emergency leave, paid parental leave, and community service hours.

Some employees are eligible for limited benefits only

Leonardo DRS, Inc. and its subsidiaries provide equal opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.

Apply Now

Refine Your Search

it help desk support jobs in st. louis, mo

Associate IT Support Technician

Help Desk Technician I

Desktop Support Specialist

Service Desk Administrator I (IT)

Level 1 Support Desk Technician

IT Support Coordinator

IT Support Specialist

Junior Help Desk Specialist

Desktop Support Engineer (Dispatch /On-demand) – St. Louis, Missouri

IT Support Analyst

IT Help Desk Technician

IT Technician (Inventory Support)

IT Help Desk Technician

Help Desk Specialist

Help Desk Administrator

Denticon Integration Specialist — Multi-Site Dental Group (Travel Required)

System Support Specialist

Desktop Support Engineer (Independent Contractor)

Level 2 Support Engineer

End User Technology (EUT) Specialist

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