Top 551 Member advocate Jobs in St. Louis, Mo

Patient Support Center Representative
Optum —Maryland Heights, MO
- $16 - $29 an hour
- 8 hour shift
- Remote
- 18 years or older
- Pass drug screening
- English
- Paid training
14d
Dental Hygienist
Florissant Dental Services —Florissant, MO
- $55 - $70 an hour
- Part-time
- Private practice
- Dental office
- In-person
- Health savings account
- Paid holidays
Quick Apply
7d
Registered Nurse, RN - $6,000 Sign-On Bonus
Caris HealthCare —St. Louis, MO
- $80,000 - $90,000 a year
- Rotating shift
- RN License
- Mid-level
- Hospice
- Paid training
- Mileage reimbursement
Quick Apply
Dental Hygienist
Elite Dental Partners —Saint Charles, MO
- $48 - $61 an hour
- Full-time
- Dental office
- Mid-level
- Communication skills
- Wellness program
- Paid holidays
Quick Apply
Admissions RN
VITAS Healthcare —St. Louis, MO
- $40 - $47 an hour
- Full-time
- RN License
- Mid-level
- Home health
- Disability insurance
- Health insurance
Quick Apply
Customer Service Delivery Advocate
Carvana —Hazelwood, MO
- $19 - $21 an hour
- Clean driving record
- Ability to walk for extended periods
- Pass drug screening
- Wellness program
- Employee stock purchase plan
LPN - Homecare - Day Shift - $30 - $35 / Per Hour
Maxim Healthcare Services —St. Louis, MO
- $30.00 - $52.50 an hour
- Day shift
- BLS Certification
- Mid-level
- Pediatrics
- Commuter assistance
- Health savings account
Quick Apply
Patient Navigator
Gateway to Hope —Maplewood, MO
- $52,000 - $62,000 a year
- Email
- Background check
- Microsoft Outlook
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
1d
Teacher
Riverbend Head Start & Family Services —Collinsville, IL
- $26.66 - $31.36 an hour
- Full-time
- Background check
- Classroom
- Teaching Certification
- Mileage reimbursement
- Disability insurance
Quick Apply
Clinical Nurse - Pediatric Float Pool
St. Louis Children’s Hospital —St. Louis, MO
- $32.00 - $48.28 an hour
- 12 hour shift
- Nursing
- Float pool
- RN License
- Disability insurance
- Dental insurance
Quick Apply
Admissions RN Exempt
VITAS Healthcare —Fairview Heights, IL
- $40 - $42 an hour
- Full-time
- RN License
- Mid-level
- Home health
- Disability insurance
- Health insurance
Quick Apply
Clinical Nurse - Pediatric Operating Room (Cardiothoracic Service Area)
BJC Healthcare —St. Louis, MO
- $32.00 - $48.28 an hour
- Full-time
- Nursing
- Medication administration
- Surgery
- Disability insurance
- Dental insurance
Clinical Nurse - Behavioral Assessment Response Team
BJC Healthcare —St. Louis, MO
- $32.00 - $48.28 an hour
- 12 hour shift
- Nursing
- Medication administration
- RN License
- Disability insurance
- Dental insurance
14d
Clinical Nurse - Pediatric Operating Room (Neuro Service Area)
BJC Healthcare —St. Louis, MO
- $32.00 - $48.28 an hour
- Full-time
- Nursing
- Medication administration
- Surgery
- Disability insurance
- Dental insurance
Clinical Nurse - Pediatric ICU
BJC Healthcare —St. Louis, MO
- $32.00 - $48.28 an hour
- 12 hour shift
- Nursing
- Medication administration
- RN License
- Disability insurance
- Dental insurance
14d
Maintenance Supervisor - St. Louis, MO
Trinity Property Consultants —St. Louis, MO
- $30 - $34 an hour
- Extended hours
- Hospitality
- Computer literacy
- Basic math
- Health savings account
- AD&D insurance
Quick Apply
Speech Language Pathologist | starting at $65,353 annually
Easterseals Midwest —Rock Hill, MO
- From $65,353 a year
- Weekends as needed
- Experience working with individuals with developmental disabilities
- Mid-level
- Residential
ICU Nurse (RN) – Nights- Long-Term Assignment (CSO)
BJC Healthcare —St. Louis, MO
- $34.00 - $42.50 an hour
- 12 hour shift
- Nursing
- Float pool
- RN License
- Mileage reimbursement
- Disability insurance
12d
LPN - Homecare - Day Shift - $30 - $35 / Per Hour
Maxim Healthcare Services —St. Louis, MO
- $30.00 - $52.50 an hour
- Day shift
- BLS Certification
- Mid-level
- Pediatrics
- Commuter assistance
- Health savings account
Quick Apply
Driver, Non-CDL - St. Louis, MO
Encore Global —St. Louis, MO
- $15.64 - $20.33 an hour
- Weekends as needed
- Hospitality
- Clean driving record
- Customer service

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Patient Support Center Representative

Optum -
Maryland Heights, MO

Apply Now

Job Details

Full-time
$16 - $29 an hour
14 days ago

Benefits

Paid training

Qualifications

Confidential information handling
Productivity software

Full Job Description

This position is Remote in Eastern, Central, OR Mountain Time Zones. You will have the flexibility to work remotely* as you take on some tough challenges.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

As a Patient Support Center Representative, you will be responsible for acting as a patient advocate to help resolve patient issues pertaining to claims, benefit referrals, physicians and access. You will also be responsible for managing high volume of inbound calls, enter patient information into information systems, and resolve caller's issues with outstanding customer service skills. In addition, serve as a liaison between the patient and other departments and Optum sites.

This position is full-time (40 hours / week). Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00am - 7:00pm PST, Monday - Friday AND 8:00am to 6:00pm PST, Saturday to Sunday. It may be necessary, given the business need, to work occasional overtime.

We offer 3 weeks of paid training. The hours of training will be 8:00am to 4:30pm PST, Monday - Friday. Training will be conducted virtually from your home.

Watch this video to understand the expectations of being a remote worker with UnitedHealthcare.

Primary Responsibilities:

Consistently exhibits behavior and communication skills that demonstrate Optum's commitment to superior customer service, including quality, care and concern with each and every internal and external customer
Multi-task utilizing double monitors for data entry, phone etiquette, and use of resources while maintaining proper guidelines
Provides services to internal and external customers involving the exchange of complex and sensitive information while acting as patient advocate
Assists other Patient Support Center Representatives and Supervisors with daily paperwork load as needed to resolve and/or document patient issues
Recognizes financial, medical and legal risks based on data collected during customer interactions and follows appropriate procedures
Meet department goals which include but not limited to call volume, accuracy, quality, and attendance
Utilizes Optum systems to resolve customer needs such as appointments, authorizations, claims, invoices, eligibility, benefits, appeals, TARs
Translates oral information into concise and accurate written documentation per guidelines
Assists new or potential members in the choice of PCP and supplies general information about medical group
Pages clinicians and assists Telehealth Nurses as necessary (e.g., arranging DME, transportation and HH)
Data enters PCP changes into the system and processes paperwork as necessary

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High School Diploma / GED OR equivalent experience
Must be 18 years of age OR older
1+ years of working in a customer service-based role
Ability to use the Microsoft Office Suite and other systems proficiently
Ability to work full-time (40 hours/week). Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00am - 7:00pm, Monday - Friday AND 8:00am to 6:00pm PST, Saturday to Sunday. It may be necessary, given the business need, to work occasional overtime

Preferred Qualifications:

1+ years of working in a healthcare setting
Bilingual fluency in English and Other language

Telecommuting Requirements:

Reside within Eastern, Central or Mountain Time Zones
Ability to keep all company sensitive documents secure (if applicable)
Required to have a dedicated work area established that is separated from other living areas and provides information privacy
Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service (UHG requires a wired internet connection: cable, DSL or fiber internet service with Minimum speed standard of 25 Mb download/10-15 Mb upload. Wireless services such as satellite, hot spot, line of sight antenna cannot be used for telecommuting.)

All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16 - $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO

Apply Now

Refine Your Search

member advocate jobs in st. louis, mo

Patient Support Center Representative

Dental Hygienist

Registered Nurse, RN - $6,000 Sign-On Bonus

Dental Hygienist

Admissions RN

Customer Service Delivery Advocate

LPN - Homecare - Day Shift - $30 - $35 / Per Hour

Patient Navigator

Teacher

Clinical Nurse - Pediatric Float Pool

Admissions RN Exempt

Clinical Nurse - Pediatric Operating Room (Cardiothoracic Service Area)

Clinical Nurse - Behavioral Assessment Response Team

Clinical Nurse - Pediatric Operating Room (Neuro Service Area)

Clinical Nurse - Pediatric ICU

Maintenance Supervisor - St. Louis, MO

Speech Language Pathologist | starting at $65,353 annually

ICU Nurse (RN) – Nights- Long-Term Assignment (CSO)

LPN - Homecare - Day Shift - $30 - $35 / Per Hour

Driver, Non-CDL - St. Louis, MO

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