Top 688 Member service representative Jobs in St. Louis, Mo

Account Representative Lead
Chemisphere Corp —St. Louis, MO
- $26.00 - $31.25 an hour
- Full-time
- Microsoft Excel
- ERP systems
- Research
- Paid holidays
- Disability insurance
Quick Apply
Customer Service Representative
No Leash Needed —Kirkwood, MO
- From $15 an hour
- Weekends as needed
- In-person
- Entry level
- Disability insurance
- Health insurance
Quick Apply
Member Service Representative (Teller)
Scott Credit Union —Belleville, IL
- $18.00 - $20.71 an hour
- Full-time
- Research
- High school diploma or GED
- In-person
- Paid holidays
- Disability insurance
Quick Apply
2d
Patient Access Rep II
BJC HealthCare —St. Louis, MO
- $17.50 - $23.88 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Children
- Disability insurance
- Health insurance
Patient Access rep I
BJC HealthCare —St. Louis, MO
- $17.25 - $22.33 an hour
- Full-time
- No experience needed
- High school diploma or GED
- Children
- Disability insurance
- Health insurance
Patient Access Representative I
SSM Health —St. Louis, MO
- Part-time
- Hospital
- No experience needed
- High school diploma or GED
- Paid parental leave
- Health insurance
Patient Access Representative
SSM Health —St. Louis, MO
- Full-time
- No experience needed
- High school diploma or GED
- Children
- Paid parental leave
- Health insurance
Receptionist - St. Louis, MO
Total Access Urgent Care —St. Louis, MO
- $17 - $18 an hour
- 12 hour shift
- 18 years or older
- Urgent Care
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Lead Patient Service Representative - Primary Care
BJC HealthCare —St. Louis, MO
- $18.00 - $27.35 an hour
- Full-time
- Internal Medicine
- Primary Care
- Mid-level
- Disability insurance
- Health insurance
Customer Service Dining on Call Representative
BJC HealthCare —St. Louis, MO
- $17.25 - $22.33 an hour
- Full-time
- High school diploma or GED
- Data entry
- Typing
- Disability insurance
- Health insurance
Planet Fitness Front Desk Representative
Planet Fitness —St. Louis, MO
- Part-time
- 18 years or older
- Computer literacy
- High school diploma or GED
Quick Apply
Contact Center Representative (Member Service)
Alliance Credit Union - Missouri —Hazelwood, MO
- $21 - $22 an hour
- Overtime
- Finance
- High school diploma or GED
- Business
- Paid holidays
- Disability insurance
Quick Apply
Patient Billing/Services Representative III - Department of Medicine
Washington University in St. Louis —St. Louis, MO
- $21.33 - $31.98 an hour
- Online Application
- Computer literacy
- BLS Certification
- Pass drug screening
- Commuter assistance
- Employee assistance program
Patient Access Representative Full Time
Orthopedic Surgery Center of Creve Coeur (13027) —Creve Coeur, MO
- Full-time
- Surgery
- Customer service
- Typing
- Health savings account
- Paid holidays
Patient Access Representative Lead
SSM Health —Bridgeton, MO
- Weekends as needed
- Customer service
- Mid-level
- High school diploma or GED
- Paid parental leave
- Health insurance
Patient Billing/Services Representative III - Medicine Multispecialty Center - Sunset Hills
Washington University in St. Louis —St. Louis, MO
- $21.33 - $31.98 an hour
- Online Application
- Computer literacy
- BLS Certification
- Pass drug screening
- Commuter assistance
- Employee assistance program
7d
Patient Billing/Services Representative III - Neurosurgery
Washington University in St. Louis —St. Louis, MO
- $21.33 - $31.98 an hour
- Online Application
- Computer literacy
- BLS Certification
- Pass drug screening
- Commuter assistance
- Employee assistance program
Patient Access Representative
TOUCHETTE —East Saint Louis, IL
- $17.47 - $26.21 an hour
- Weekends as needed
- Hospital
- Ability to climb stairs
- High school diploma or GED
Quick Apply
Centralized Scheduling Rep
BJC HealthCare —Ballwin, MO
- $17.50 - $23.88 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Children
- Disability insurance
- Health insurance
1d
Patient Billing/Services Representative II - Department of Medicine
Washington University in St. Louis —St. Louis, MO
- $17.89 - $26.35 an hour
- Online Application
- Writing skills
- Medical office experience
- BLS Certification
- Commuter assistance
- Employee assistance program

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Account Representative Lead

Chemisphere Corp -
St. Louis, MO

Quick Apply

Job Details

Full-time
$26.00 - $31.25 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
Opportunities for advancement
Life insurance

Qualifications

Customer communication
High school diploma or GED
Quality data entry
Customer data entry

Full Job Description

Overview

We are seeking an experienced and motivated Account Representative Lead to join our Customer Experience team. This role serves as a key support resource for the Account Representative team, trainers, and Customer Service Manager while helping ensure exceptional service for both internal and external customers.

The Account Representative Lead plays an essential role in coordinating workloads, supporting employee development, facilitating training initiatives, and maintaining strong cross-functional relationships with Sales, Quality, Purchasing, Logistics, Operations, and IT. The ideal candidate thrives in a fast-paced environment, excels at multitasking, and possesses strong leadership, organizational, and problem-solving skills.

We offer a competitive compensation and benefits package, including:

Medical, Dental, and Vision Insurance
Company-Paid Life Insurance
Company-Paid Short-Term Disability Insurance
Company-Paid Long-Term Disability Insurance
8 Paid Holidays
Paid Time Off (PTO) and Personal Days
End-of-Year Bonus Opportunity
Stable, Family-Owned and Operated Company
Career Growth and Advancement Opportunities

Key Responsibilities

Leadership & Team Support

Provide guidance and support to the Account Representative team
Assist with onboarding, training, and development of new team members.
Maintain onboarding documentation and submit completed training records to management.
Facilitate Account Representative team meetings as needed.
Identify training opportunities and workload adjustments to improve team performance.
Assist with coordinating and leading special projects and departmental initiatives.
Serve as a backup to the Customer Service Manager when needed.

Customer Service & Account Management

Provide exceptional customer support to both internal and external customers.
Research, document, update, and correct customer information across multiple systems.
Review customer issues and coordinate resolutions with appropriate departments.
Manage key customer accounts and provide coverage for other accounts during team absences.
Fulfill all responsibilities associated with Account Representative I and II positions.
Generate and maintain standard and custom management reports, including weekly and monthly order-entry reporting
Support approvals related to special pricing, quotes, and account adjustments.
Collaborate with IT to identify ERP system enhancements and process improvements.
Assist in coordinating training sessions for new systems, procedures, and process updates.
Work closely with Sales, Quality, Purchasing, Logistics, Operations, and other departments to ensure customer expectations are met.
Escalate service concerns and operational issues appropriately.
Help establish and maintain efficient processes that support a positive customer experience.

Required

High School Diploma or GED.
Minimum of 4 years of customer service and data entry experience.
Minimum of 4 years of experience in the chemical industry preferred
Proven project management abilities.
Strong proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.
Strong computer skills with experience using databases and Customer Relationship Management (CRM) systems.
Excellent communication, organizational, and problem-solving skills.
Ability to manage multiple priorities in a fast-paced environment.

Why Join Us?

Join a company that values teamwork, professional development, and long-term employee success. As an Account Representative Lead, you'll have the opportunity to make a meaningful impact on customer satisfaction, team performance, and operational excellence while growing your career within a supportive organization.

Quick Apply

Refine Your Search

member service representative jobs in st. louis, mo

Account Representative Lead

Customer Service Representative

Member Service Representative (Teller)

Patient Access Rep II

Patient Access rep I

Patient Access Representative I

Patient Access Representative

Receptionist - St. Louis, MO

Lead Patient Service Representative - Primary Care

Customer Service Dining on Call Representative

Planet Fitness Front Desk Representative

Contact Center Representative (Member Service)

Patient Billing/Services Representative III - Department of Medicine

Patient Access Representative Full Time

Patient Access Representative Lead

Patient Billing/Services Representative III - Medicine Multispecialty Center - Sunset Hills

Patient Billing/Services Representative III - Neurosurgery

Patient Access Representative

Centralized Scheduling Rep

Patient Billing/Services Representative II - Department of Medicine

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Overview

Key Responsibilities

Leadership & Team Support

Customer Service & Account Management

Required

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