Top 158 Senior customer support representative Jobs in St. Louis, Mo

Client Service Coordinator I
ACERTUS —St. Louis, MO
- $21 an hour
- Monday to Friday
- Writing skills
- Office
- Administrative experience
Quick Apply
Customer Service Representative
Commerce Bank —St. Louis, MO
- $18.00 - $22.10 an hour
- Full-time
- Hybrid work
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Paid holidays
Client Care Representative
Lexicon Services —St. Louis, MO
- Full-time
- Hybrid work
- Research
- Mid-level
- High school diploma or GED
- Health savings account
- Disability insurance
Quick Apply
Patient Service Representative
LOGAN UNIVERSITY —Chesterfield, MO
- Overtime
- Computer literacy
- Basic math
- University
Quick Apply
7d
Care Coordinator
EmpowerMe Wellness —University City, MO
- $17 - $22 an hour
- Full-time
- Microsoft Outlook
- Customer service
- Computer literacy
14d
Memory Care & Assisted Living Caregiver- All shifts- PT,PRN
Stillwater Senior Living, LLC —Edwardsville, IL
- Part-time
- CPR Certification
- Experience working with individuals with disabilities
- Sales
Quick Apply
Benefits & Leave Specialist
Cedarhurst Senior Living —St. Louis, MO
- HIPAA
- Mid-level
- Office
- Disability insurance
- Health insurance
Quick Apply
Operations Specialist
Cedarhurst Senior Living —St. Louis, MO
- $100,000 a year
- Full-time
- Background check
- Current TB test
- 5 years
- Disability insurance
- Health insurance
Quick Apply
Senior Quality Inspector
Beckwood Press —Fenton, MO
- Full-time
- Microsoft Outlook
- Word processing
- ERP systems
- AD&D insurance
- Health insurance
Quick Apply
13d
Regional Controller
Silgan Plastics —Chesterfield, MO
- Full-time
- Background check
- Oracle
- Management
- Health insurance
- Dental insurance
Quick Apply
4d
Team Lead, Accounts Receivable
Lifepoint Health —St. Louis, MO
- Full-time
- HIPAA
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Medical Records Technician - Part-Time
EmpowerMe Wellness —St. Louis, MO
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
11h
Office Concierge & Manager
Brahms Construction —St. Louis, MO
- Mid-level
- Office
- Ability to lift 50 pounds
- Opportunities for advancement
Quick Apply
Laundry Assistant
St. Sophia Health & Rehabilitation Center —Florissant, MO
- Part-time
- Skilled nursing facility
- Ability to walk for extended periods
- Computer literacy
- Dental insurance
- 401(k)
Quick Apply
Coordinator, Development
Missouri Botanical Garden —St. Louis, MO
- $21.35 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Sr. Director, Client & Delivery Excellence
EVERSANA —Chesterfield, MO
- $152,440 - $206,000 a year
- Full-time
- Remote
- Office
- Bachelor's degree
- Travel
Quick Apply
Office Management / Staff Officer, Senior (St. Louis, MO)
Polaris Consulting Group —St. Louis, MO
- Microsoft Excel
- Microsoft Outlook
- 11+ years
- AD&D insurance
- Paid holidays
Quick Apply
6d
Manager, Operations III
DSV —St. Louis, MO
- $95,000 - $115,000 a year
- Overtime
- Microsoft Excel
- 5 years
- Computer literacy
Early Career Recruiter
Spire Inc —St. Louis, MO
- Hybrid work
- Office
- Analysis skills
- Bachelor's degree
2d
Quality Manager
Steris —Chesterfield, MO
- $107,525 - $139,150 a year
- Full-time
- Management
- Word processing
- Engineering
- Paid holidays
- Disability insurance

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Client Service Coordinator I

ACERTUS -
St. Louis, MO

Quick Apply

Job Details

$21 an hour

Qualifications

Customer communication
High school diploma or GED

Full Job Description

The Client Service Coordinator I supports day-to-day client operations by managing orders, coordinating updates, and ensuring consistent service delivery across assigned accounts. This role is designed for employees developing foundational knowledge of systems, processes, and client operations while beginning to take ownership of smaller account responsibilities. The position works closely with internal teams and customers to support operational execution, maintain communication, and contribute to a positive client experience.

Schedule: Monday-Friday, 10:00am-6:30pm

Pay: $21/hr

$500 SIGN ON BONUS!!!

Essential Job Duties

Manage the order lifecycle from order entry through final delivery under the guidance of senior team members.
Monitor active shipments and provide timely status updates to clients and internal stakeholders.
Support client communications through reporting, follow-ups, and routine service updates.
Assist in resolving routine operational and shipment-related issues in a timely manner.
Ensure compliance with standard operating procedures (SOPs), customer requirements, and service expectations.
Escalate service risks, delays, or operational concerns to appropriate team members or leadership.
Accurately enter, update, and manage orders within internal systems and operational platforms.
Maintain data integrity across transportation management systems (TMS), workflow tools, and reporting platforms.
Support shipment documentation, order tracking, and lifecycle status management activities.
Assist with basic customer inquiries and communication regarding shipment status and service updates.
Monitor operational queues and support timely ticket review and resolution.
Provide administrative and operational support to Coordinators, Managers, and account teams.
Identify discrepancies, data inconsistencies, or process issues and escalate as appropriate.
Collaborate with internal teams to support consistent service delivery and client satisfaction.
Additional duties, assigned to support business needs.

Required Qualifications – Required qualifications to effectively perform the job. An equivalent combination of education, training and experience will be considered. (Additional requirements may be designated by position.)

High school diploma or equivalent; associate's degree in business or a related field is a plus.
Some experience with order entry or a similar administrative role, preferably within the transportation or logistics industry is preferred.
Some experience with customer service is preferred.

Knowledge, Skills and Abilities – May be representative, but not all-inclusive, of those knowledge, skills and abilities commonly associated with this position.

Proficient in Microsoft Office programs and other general office equipment.
Organized thinker with exceptional attention to detail and accuracy.
Excellent communication skills, both verbally and in writing.
Ability to deliver exceptional customer service.
Positive attitude, team player.
Ability to multi-task.
Intermediate-level data entry skills.
Ability to work independently.
Willingness to learn and assume responsibility.
Personal responsibility to manage change.

Work Environment – Environmental or atmospheric conditions commonly associated with the performance of the functions of this job.

General office conditions. Exposed to moderate noise levels.

Physical Abilities - Activities that are commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Required to use close vision and be able to focus.
Regularly required to talk and hear; frequently required to sit, stand and bend at the knee and waist, and walk.
Must be able to have repetitive wrist, hand and/or finger movement to type and work on computer.
Must have finger dexterity and hand-eye coordination to work on computer, telephone, and related office equipment.
Regular attendance is a necessary and essential function.

This job description is intended to describe the general nature and level of work being performed and is not an exhaustive list of all duties, responsibilities, or qualifications. Employees may be required to perform other reasonably related duties as assigned to meet business needs. ACERTUS reserves the right to modify, revise, or update job duties, responsibilities, and requirements at any time.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

senior customer support representative jobs in st. louis, mo

Client Service Coordinator I

Customer Service Representative

Client Care Representative

Patient Service Representative

Care Coordinator

Memory Care & Assisted Living Caregiver- All shifts- PT,PRN

Benefits & Leave Specialist

Operations Specialist

Senior Quality Inspector

Regional Controller

Team Lead, Accounts Receivable

Medical Records Technician - Part-Time

Office Concierge & Manager

Laundry Assistant

Coordinator, Development

Sr. Director, Client & Delivery Excellence

Office Management / Staff Officer, Senior (St. Louis, MO)

Manager, Operations III

Early Career Recruiter

Quality Manager

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