Top 774 Service advocate Jobs in St. Louis, Mo

Resident Experience Coordinator
Broadmoor Group —St. Louis, MO
- $22 - $25 an hour
- Full-time
- Background check
- Hospitality
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Clinical Service Advocate (Provisionally Licensed Counselor or Social Worker)
22ND JUDICIAL CIRCUIT COURT OF MISSOURI —St. Louis, MO
- Entry level
Child Forensic Interviewer
UMSL —St. Louis, MO
- $53,976 - $69,576 a year
- Full-time
- Research
- Mid-level
- Master's degree
- Paid parental leave
- Disability insurance
HR Generalist
Ingersoll Rand —St. Louis, MO
- $60,000 - $80,000 a year
- Mid-level
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
Staff Attorney
ALTO USA LLC —St. Louis, MO
- $85,000 - $90,000 a year
- Weekends as needed
- Remote
- Writing skills
- Mid-level
- Driver's License
- Mileage reimbursement
- Disability insurance
Quick Apply
Staff Attorney
ALTO USA LLC —Collinsville, IL
- $85,000 - $90,000 a year
- Weekends as needed
- Remote
- Writing skills
- Mid-level
- Driver's License
- Mileage reimbursement
- Disability insurance
Quick Apply
Staff Attorney
ALTO USA LLC —Saint Peters, MO
- $85,000 - $90,000 a year
- Weekends as needed
- Remote
- Writing skills
- Mid-level
- Driver's License
- Mileage reimbursement
- Disability insurance
Quick Apply
Legal Coordinator
ALTO USA LLC —Collinsville, IL
- $59,000 - $70,000 a year
- Weekends as needed
- Hybrid work
- Customer service
- Writing skills
- Mid-level
- Mileage reimbursement
- Paid holidays
Quick Apply
Legal Coordinator
ALTO USA LLC —Saint Peters, MO
- $59,000 - $70,000 a year
- Weekends as needed
- Hybrid work
- Customer service
- Writing skills
- Mid-level
- Mileage reimbursement
- Paid holidays
Quick Apply
Family Support Specialist—Franklin/Lincoln/Warren Counties
Foster & Adoptive Care Coalition —St. Louis, MO
- Weekends as needed
- Background check
- Microsoft Outlook
- Mid-level
- Mileage reimbursement
- Health insurance
Quick Apply
Admissions RN
VITAS Healthcare —St. Louis, MO
- $40 - $47 an hour
- Full-time
- RN License
- Mid-level
- Home health
- Disability insurance
- Health insurance
Quick Apply
Certified Veterinary Technician
Horseshoe Lake Animal Hospital —Collinsville, IL
- $17 - $24 an hour
- Full-time
- Clinic experience
- Mid-level
- Surgery
- Continuing education credits
- Paid parental leave
Quick Apply
Weekend Hospice Nurse - Registered Nurse
Suncrest Hospice —St. Louis, MO
- Weekends as needed
- RN License
- Hospital
- Mid-level
- Health insurance
- Dental insurance
Teacher
Riverbend Head Start & Family Services —Collinsville, IL
- $26.66 - $31.36 an hour
- Full-time
- Background check
- Classroom
- Teaching Certification
- Mileage reimbursement
- Disability insurance
Quick Apply
Assistant Nurse Manager - Neonatal ICU Saint Louis, Missouri
St. Louis Children’s Hospital —St. Louis, MO
- $84,240.00 - $128,419.20 a year
- Weekends as needed
- Nursing
- RN License
- Mid-level
- Disability insurance
- Dental insurance
Quick Apply
Territory Account Manager
O'Hara Outdoors —Maryland Heights, MO
- $60,000 - $75,000 a year
- Full-time
- Hybrid work
- Bilingual
- Sales
- Mid-level
- Paid training
- Health insurance
Quick Apply
CDL-A Team Truck Driver - Dedicated Lane
Covenant Transport —St. Louis, MO
- Call employer
- Dedicated
- Clean driving record
- Owner-operator
- Disability insurance
- Health insurance
Quick Apply
11d
Registered Nurse, RN - $6,000 Sign-On Bonus
Caris HealthCare —St. Louis, MO
- $80,000 - $90,000 a year
- Rotating shift
- RN License
- Mid-level
- Hospice
- Paid training
- Mileage reimbursement
Quick Apply
CDL-A Team Truck Driver - Dedicated Lane
Covenant Transport —St. Louis, MO
- Call employer
- Dedicated
- Clean driving record
- Owner-operator
- Disability insurance
- Health insurance
Quick Apply
11d
CDL-A Team Truck Driver - Dedicated Lane
Covenant Transport —Granite City, IL
- Call employer
- Dedicated
- Clean driving record
- Owner-operator
- Disability insurance
- Health insurance
Quick Apply
11d

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service advocate jobs near st. louis, mo

Resident Experience Coordinator

Broadmoor Group -
St. Louis, MO

Quick Apply

Job Details

Full-time
$22 - $25 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Hospitality
Teamwork
Interpersonal skills
Attention to detail
Time management

Full Job Description

Resident Experience Coordinator

The Resident Experience Coordinator is responsible for creating an outstanding resident experience throughout the entire customer lifecycle—from prospect to move-in, residency, renewal, and move-out. This role serves as the primary advocate for resident satisfaction by driving retention initiatives, coordinating resident communications and events, supporting leasing efforts, and ensuring a seamless transition through every stage of residency.

The ideal candidate is highly organized, customer-focused, proactive, and passionate about delivering exceptional service. Success in this role is measured by resident satisfaction, renewal conversion, online reputation, and occupancy performance.

Resident Experience & Retention

· Build strong relationships with residents through proactive communication and exceptional customer service.

· Follow up on outstanding renewal offers.

· Execute renewal lease documents accurately and timely.

· Coordinate resident renewal touchpoints throughout the lease term.

· Perform resident retention outreach to encourage lease renewals.

· Analyze move-out reasons and identify opportunities to improve retention.

· Track and report renewal conversion metrics.

· Coordinate move-in follow-up communications and resident check-ins.

· Organize resident appreciation events and community engagement activities.

· Coordinate welcome gifts and move-in experiences.

· Distribute and monitor resident satisfaction surveys.

· Resolve resident concerns professionally and promptly while escalating issues as necessary.

· Perform routine amenity inspections to ensure common areas remain clean, functional, and welcoming.

Leasing & Occupancy Support

· Conduct apartment tours for prospective residents.

· Follow up with prospects through phone, email, and text communication.

· Monitor leasing velocity and communicate trends to management.

· Support occupancy and leasing goals through outstanding customer service.

Move-Out & Make-Ready Coordination

· Receive and process notices to vacate.

· Schedule and coordinate pre-move-out communications.

· Conduct move-out inspections.

· Determine apartment make-ready scope in coordination with maintenance.

· Perform final inspections of completed apartment turns before new resident move-in.

Marketing & Reputation Management

· Maintain and update community social media platforms.

· Coordinate website content updates.

· Update Internet Listing Services (ILS) with current pricing, availability, and photography.

· Coordinate professional photography and marketing assets.

· Monitor online reviews across all platforms.

· Draft and post timely responses to resident reviews.

· Participate in local outreach marketing efforts and community partnerships.

Financial Administration

· Participate in regular delinquency reviews with the management team.

· Proactively contact residents with delinquent balances to understand their circumstances and discuss available payment options.

· Develop proposed payment plan terms that balance resident needs with the property's financial objectives.

· Present recommended payment plans to management for review and approval.

· Monitor approved payment plans, follow up with residents on compliance, and communicate any issues to management.

Qualifications

· Two or more years of experience in multifamily housing, hospitality, customer service, leasing, or a related field preferred.

· Exceptional communication and interpersonal skills.

· Strong organizational and time management abilities.

· Ability to manage multiple priorities in a fast-paced environment.

· Professional conflict resolution and customer service skills.

· Proficiency with Microsoft Office and property management software.

· Experience with Entrata or similar property management software is preferred.

Desired Skills

· Positive, service-first attitude.

· Strong attention to detail.

· Excellent written and verbal communication.

· Self-motivated with the ability to work independently.

· Comfortable using social media and digital marketing tools.

· Strong problem-solving and critical-thinking skills.

· Ability to collaborate effectively with leasing, maintenance, and management teams.

Performance Metrics

· Renewal conversion rate

· Resident satisfaction scores

· Online review ratings

· Resident retention rate

· Occupancy performance

· Leasing conversion rate

· Prospect response time

· Delinquency resolution

· Timely completion of move-in and move-out processes

· Resident event participation

Physical Requirements

· Ability to walk apartment homes and community grounds daily.

· Ability to climb stairs frequently.

· Ability to lift up to 25 pounds occasionally.

· Ability to work evenings and weekends as needed for resident events and leasing activities.

Why Join Broadmoor Group?

At Broadmoor Group, we believe exceptional communities begin with exceptional experiences. Our Resident Experience Coordinators play a vital role in creating welcoming communities, building lasting resident relationships, and helping our properties achieve long-term success. If you enjoy making a difference in people's daily lives while working with a collaborative team, we'd love to hear from you.

Equal Opportunity Employer

Pay: $22.00 - $25.00 per hour

Benefits:

401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

service advocate jobs in st. louis, mo

Resident Experience Coordinator

Clinical Service Advocate (Provisionally Licensed Counselor or Social Worker)

Child Forensic Interviewer

HR Generalist

Staff Attorney

Staff Attorney

Staff Attorney

Legal Coordinator

Legal Coordinator

Family Support Specialist—Franklin/Lincoln/Warren Counties

Admissions RN

Certified Veterinary Technician

Weekend Hospice Nurse - Registered Nurse

Teacher

Assistant Nurse Manager - Neonatal ICU Saint Louis, Missouri

Territory Account Manager

CDL-A Team Truck Driver - Dedicated Lane

Registered Nurse, RN - $6,000 Sign-On Bonus

CDL-A Team Truck Driver - Dedicated Lane

CDL-A Team Truck Driver - Dedicated Lane

I want to receive the latest job alert for service advocate in st. louis, mo

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