Top 36 Service desk analyst Jobs in St. Louis, Mo

IT Help Desk Analyst
Hogan Transportation —St. Louis, MO
- On call
- Word processing
- Research
- Mid-level
- Health insurance
- Dental insurance
IT Associate I - Service Desk
Stifel —St. Louis, MO
- Full-time
- Microsoft Outlook
- High school diploma or GED
- In-person
- Health insurance
- Dental insurance
IT Service Desk Analyst
Design Group —St. Louis, MO
- Full-time
- Background check
- 5 years
- Pass drug screening
12d
Sr. Service Desk Analyst
CannonDesign —St. Louis, MO
- 6 years
- System design
- Office
Clinical Service Help Desk Analyst - Remote
NTT Ltd —St. Louis, MO
- $37,944 - $62,000 a year
- Overtime
- Computer literacy
- English
- Mid-level
- Health savings account
- AD&D insurance
1d
JD Edwards Support Tech
Stellar IT Solutions LLC —St. Louis, MO
- $40 - $45 an hour
- Day shift
- Remote
- Mid-level
- SQL
- Communication skills
Quick Apply
IT Help Desk Analyst
Hogan —St. Louis, MO
- On call
- Mid-level
- Commercial
Quick Apply
Systems Support Analyst
Behavioral Health Response —St. Louis, MO
- $47,400 - $64,300 a year
- Full-time
- Bachelor of Science
- Salesforce
- Mid-level
Quick Apply
IT Support Analyst I
Harris-Stowe State University —St. Louis, MO
- $45,000 - $55,000 a year
- Weekends as needed
- Classroom
- Microsoft Outlook
- Computer Science
Quick Apply
IT Associate II-Service Desk-Alt Sched - Day Shift
Stifel —St. Louis, MO
- Extended hours
- Microsoft Outlook
- Mid-level
- Experience equivalent to degree accepted
- Health insurance
- Dental insurance
Help Desk Tier III (Systems Administrator)
D&G Support Services, LLC —St. Louis, MO
- $60,000 - $80,000 a year
- Computer Science
- Mid-level
- Windows
- 401(k)
- Tuition reimbursement
1d
Service Desk Manager
iSuite —Granite City, IL
- $92,000 - $96,000 a year
- On call
- Computer science
- Computer Science
- Office
- Paid parental leave
- Paid holidays
Quick Apply
IT Manager
TOUCHETTE —Collinsville, IL
- $69.71 - $78.65 an hour
- Weekends as needed
- Bachelor of Science
- HIPAA
- 3 years
Quick Apply
IT Support Analyst II
TKC Holdings —St. Louis, MO
- $24.04 - $28.85 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- AD&D insurance
- Disability insurance
4d
Administrator, Server
Spire Inc —St. Louis, MO
- Overtime
- Computer science
- Computer Science
- Mid-level
Cyber Data Analysis Engineer
Valiant Solutions, LLC —St. Louis, MO
- Online Application
- 5 years
- Office
- Windows
- Paid holidays
- Disability insurance
9d
Data Annotation Quality Control Analyst
Enabled Intelligence —St. Louis, MO
- From $23 an hour
- Full-time
- Background check
- Microsoft Excel
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Tier 1 MSP Technician
Cloud5 Communications —Chesterfield, MO
- Weekends as needed
- High school diploma or GED
- Analysis skills
- 1 year
- Health insurance
- Dental insurance
Quick Apply
Banking Support Analyst II
TKC Holdings —St. Louis, MO
- $24.04 - $26.44 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Research
- AD&D insurance
- Disability insurance
Automation Analyst
Bw Corporate Us —St. Louis, MO
- Overtime
- Background check
- Azure
- Computer Science

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service desk analyst jobs near st. louis, mo

IT Help Desk Analyst

Hogan Transportation -
St. Louis, MO

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Job Details

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Computer operation
Research
High school diploma or GED

Full Job Description

From our headquarters in St. Louis to locations nationwide, we help driven professionals find career paths that promote growth. Join a team that is dedicated to investing in your success. Benefits of Working at Hogan Health Plan Options to Fit Every Family Size Dental & Vision Insurance PTO Upon Hire 401K Matching Program Advancement Opportunities

Our Culture in Action

With over 105 years of business experience and a family-oriented approach to managing relationships, we foster a culture of care, integrity and trust with our employees, customers and partners.

IT Help Desk Analyst

Hogan Transportation is a 100-year-old full-service, multi-faceted transportation company operating throughout North America with a tradition of unparalleled, personalized service to clients, utilizing first-class equipment and advanced technology.

Job Summary

Provides technical assistance to computer users, both local and remote. Answers questions or resolves computer problems for employees in person, or via telephone or electronically. Provides assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. Able to work and make decisions under specific supervision. Follows detailed instructions. Actions impact individual tasks and milestones. Applies practical application of technical principles, theories, and concepts.

Essential Duties and Responsibilities

Resolves more complex and/or high priority problems.
Develops training materials and procedures.
Oversees the daily performance of computer systems.
Answers user inquiries regarding computer software or hardware operation to resolve problems.
Enters commands and observes system functioning to verify correct operations and detect errors.
Sets up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
Installs and performs minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
Trains users, as applicable, regarding software or hardware functionality.
Updates Help Desk tickets with appropriate updates on activities and closes tickets with resolution entered upon completion of the job.
Participate in after hours on-call rotation to ensure night and weekend crews are properly supported.
Reads technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
Prepares evaluations of software or hardware and recommends improvements or upgrades.
Maintains knowledge of hardware and software through trade magazines and technical manuals or by attending conferences/ seminars.
Inspects equipment and reads order sheets to prepare for delivery to users.
Modifies and customizes commercial programs for internal needs.
Configures systems and setup, both hardware and software.
Follows strict IT security policies.
Engages in in depth research and troubleshooting to resolve technical issues.
Performs other duties as assigned.

Requirements

HS Diploma required, Associates/Bachelors in technical field preferred
Practical work experience in a professional setting is required.
Must be able to work independently and take initiative
Strong customer service orientation
Good verbal and written communications skills
Proficient with Microsoft Operating Systems and PC Hardware

Contact Us

Want to learn more about working at Hogan? Get in touch, and we’ll get back to you as soon as possible.

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Refine Your Search

service desk analyst jobs in st. louis, mo

IT Help Desk Analyst

IT Associate I - Service Desk

IT Service Desk Analyst

Sr. Service Desk Analyst

Clinical Service Help Desk Analyst - Remote

JD Edwards Support Tech

IT Help Desk Analyst

Systems Support Analyst

IT Support Analyst I

IT Associate II-Service Desk-Alt Sched - Day Shift

Help Desk Tier III (Systems Administrator)

Service Desk Manager

IT Manager

IT Support Analyst II

Administrator, Server

Cyber Data Analysis Engineer

Data Annotation Quality Control Analyst

Tier 1 MSP Technician

Banking Support Analyst II

Automation Analyst

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