Top 6445 Support team lead Jobs in St. Louis, Mo

Rooms Operations Manager
Marriott International, Inc —St. Louis, MO
- $60,000 - $73,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Part-Time Lobby Attendant
Blackwell Professional Support Services —St. Louis, MO
- $18.00 - $18.50 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Supervising experience
Quick Apply
Full Time Crew Leader
Club Car Wash —Florissant, MO
- From $20 an hour
- Full-time
- Background check
- 18 years or older
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
7d
Team Member
Steak 'n Shake Chippewa St. Louis —St. Louis, MO
- Part-time
- Hospitality
- Quick service & fast food restaurant
- Food service experience
- Paid training
- Employee assistance program
Quick Apply
Call Center Rep-Evenings
BJC HealthCare —St. Louis, MO
- $17.50 - $23.88 an hour
- Overtime
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
(USA) Member Team Lead
Sam's Club —St. Louis, MO
- $22 - $30 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
CoC Winter Shelter Coordinator
Peter & Paul Community Services Inc —St. Louis, MO
- $40 - $50 an hour
- Part-time
- Mid-level
- Office
- Bachelor's degree
- Paid holidays
- Paid time off
Quick Apply
Call Center Rep (PT Evenings)
BJC HealthCare —St. Louis, MO
- $17.50 - $23.88 an hour
- Overtime
- High school diploma or GED
- Entry level
- Disability insurance
- Health insurance
8d
6am Inbound (Stocking) (T3439)
Target —St. Louis, MO
- $16 an hour
- Part-time
- 18 years or older
- Merchandising
- Entry level
- Flexible schedule
Lead Merchandise Team Member
Grant's Farm —St. Louis, MO
- Part-time
- Mid-level
- Organizational skills
- Ability to stand for extended periods
- 401(k)
Quick Apply
14d
Claims Consultant - Veterans Disability Appeals
Allsup Employment Services —St. Louis, MO
- $47,500 - $70,000 a year
- Full-time
- Remote
- Microsoft Word
- Research
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Product Operations Lead | West County Center
Lululemon —St. Louis, MO
- $21.50 - $24.74 an hour
- Weekends as needed
- Merchandising
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Inbound Operations Team Leader (3:30am) - Brentwood, MO
Target —Brentwood, MO
- $22.00 - $37.40 an hour
- Part-time
- 18 years or older
- Merchandising
- Mid-level
- Paid holidays
- Disability insurance
Seasonal (Temporary) Customer Service Call Center Agent
TRANZACT —St. Louis, MO
- $15.50 an hour
- 8 hour shift
- Remote
- English
- High school diploma or GED
- Older adults
Quick Apply
5d
4am Inbound (Stocking) (T2923)
Target —St. Louis, MO
- From $16.25 an hour
- Part-time
- 18 years or older
- Merchandising
- Entry level
- Flexible schedule
Merchandise Team Member
Grant's Farm —St. Louis, MO
- Part-time
- Organizational skills
- Ability to stand for extended periods
- Communication skills
- Free parking
Quick Apply
8h
Customer Service Manager
State Farm - Ian Minnigerode Agency —St. Louis, MO
- $52,000 - $65,000 a year
- No weekends
- Mid-level
- Office
- Organizational skills
- Paid holidays
- Health insurance
Quick Apply
12d
Customer Experience Associate
CTI —Maryland Heights, MO
- $45,000 - $55,000 a year
- Full-time
- Writing skills
- Office
- Administrative experience
- Disability insurance
- Health insurance
Quick Apply
Claims Specialist II - Veterans Disability Appeals
Allsup Employment Services —St. Louis, MO
- $17 - $21 an hour
- Full-time
- Remote
- Microsoft Word
- Mid-level
- Mentoring
- Health savings account
- Paid holidays
Quick Apply
Target Security Specialist
Target —Fairview Heights, IL
- $18.25 - $27.40 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- Communication skills
- Flexible schedule

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Rooms Operations Manager

Marriott International, Inc -
St. Louis, MO

Apply Now

Job Details

Full-time
$60,000 - $73,000 a year

Qualifications

Hotel cost control
Cost management
Employee onboarding
Financial operations
Hotel housekeeping management
Team supervision
Managing teams in a customer support role
Employee grievance management
Standard Operating Procedures (SOPs) implementation
Hotel strategy implementation
Staff scheduling
Hotel quality control
Customer satisfaction tracking
Associate's degree in Business Administration
Team scheduling
Managing hospitality teams
Hotel quality assurance
Mid-level
Cost control
Performance management
Quality control audit
High school diploma or GED
Disciplinary action management
Team development
Hiring
Compliance monitoring
Internal employee customer service
Financial report interpretation
Continuous improvement
Hospitality Management

Full Job Description

Additional InformationRelocation Assistance Available
Job Number26084829
Job CategoryRooms & Guest Services Operations
Location800 Washington Ave, Saint Louis, Missouri, United States, 63101VIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Management
Pay Range: $60,000-$73,000 annually
Bonus Eligible: Y

JOB SUMMARY

Assists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Leading Room Operations Team

Verifies that goals are being translated to the team as they relate to guest tracking and productivity.

Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.

Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths.

Verifies that the team has the capabilities to meet expectations.

Leads by example demonstrating self-confidence, energy and enthusiasm.

Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them.

Managing Property Rooms Operations Function(s)

Assists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping).

Follows property specific second effort and recovery plan.

Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.

Takes proactive approaches when dealing with employee concerns.

Extends professionalism and courtesy to employees at all times.

Communicates/updates all goals and results with employees.

Meets semiannually with staff on a one-to-one basis.

Assists/teaches the team scheduling against guest and hours/occupied room goals.

Performs hourly job functions as needed.

Performs other duties, as assigned, to meet business needs.

Managing and Monitoring Activities that Affect the Guest Experience

Understands the brand's service culture.

Provides excellent customer service by being readily available/approachable for all guests.

Strives to continually improve guest and employee satisfaction.

Takes proactive approaches when dealing with guest concerns.

Extends professionalism and courtesy to guests at all times.

Responds timely to customer service department request.

Verifies that all team members meet or exceed all hospitality requirements.

Managing Profitability

Assists in performing required annual Quality audit with General Manager (GM) & Regional Director (RD).

Verifies that a viable key control program is in place.

Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

Strives to maximize the financial performance of the department.

Conducting Human Resources Activities

Interviews and assists in making hiring decisions.

Receives hiring recommendations from team supervisors.

Verifies that orientations for new team members are thorough and completed in a timely fashion.

Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.

Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.

Celebrates successes and publicly recognizes the contributions of team members.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

support team lead jobs in st. louis, mo

Rooms Operations Manager

Part-Time Lobby Attendant

Full Time Crew Leader

Team Member

Call Center Rep-Evenings

(USA) Member Team Lead

CoC Winter Shelter Coordinator

Call Center Rep (PT Evenings)

6am Inbound (Stocking) (T3439)

Lead Merchandise Team Member

Claims Consultant - Veterans Disability Appeals

Product Operations Lead | West County Center

Inbound Operations Team Leader (3:30am) - Brentwood, MO

Seasonal (Temporary) Customer Service Call Center Agent

4am Inbound (Stocking) (T2923)

Merchandise Team Member

Customer Service Manager

Customer Experience Associate

Claims Specialist II - Veterans Disability Appeals

Target Security Specialist

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