Top 161 Technical director Jobs in St. Louis, Mo

Director of Customer Experience
SingleWave Technologies —Saint Charles, MO
- $130,000 - $150,000 a year
- Full-time
- Background check
- Office
- Business development
- Health insurance
- Dental insurance
Quick Apply
IT Director
Profiles —St. Louis, MO
- $110,000 - $130,000 a year
- Hybrid work
- Computer science
- Computer Science
- 11+ years
- Work from home
Quick Apply
Director of SEO
Profiles —St. Louis, MO
- $110,000 - $125,000 a year
- Full-time
- Hybrid work
- 7 years
- Management
- Mentoring
Quick Apply
9d
City Director, St. Louis
Depaul Usa Inc —St. Louis, MO
- $62,000 - $64,000 a year
- Weekends as needed
- Background check
- Driver's License
- Bachelor's degree
- AD&D insurance
- Disability insurance
Quick Apply
7d
Product Strategy Director - Provider Claims - Evernorth - Remote
The Cigna Group —St. Louis, MO
- $161,900 - $269,800 a year
- Online Application
- 8 years
- Bachelor's degree
- Continuous improvement
- Paid holidays
- Health insurance
Product Strategy Director - Provider Data - Cigna Healthcare - Remote
The Cigna Group —St. Louis, MO
- $161,900 - $269,800 a year
- Online Application
- 8 years
- Analysis skills
- Bachelor's degree
- Paid holidays
- Health insurance
9d
Director of Technology
The Bruning Law Firm LLC —St. Louis, MO
- $185,000 a year
- Full-time
- Computer Science
- HIPAA
- Office
- Relocation assistance
- Health insurance
Quick Apply
Sr. Director Engagement Leader
Edward Jones —St. Louis, MO
- $172,800 - $294,100 a year
- Full-time
- 6 years
- Master's degree
- Product management
- Profit sharing
- Health savings account
9d
Account Director (Facilities Management) - St. Louis, MO
CBRE —St. Louis, MO
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
Director, Technology Delivery Center of Excellence/PMO
BJC HealthCare —St. Louis, MO
- Full-time
- Office
- Master's degree
- Bachelor's degree
- Disability insurance
- Health insurance
1d
Managing Director, HR Product & Transformation
The Cigna Group —St. Louis, MO
- $206,500 - $344,100 a year
- Online Application
- Product management
- Organizational skills
- Fair chance
- Paid holidays
- Health insurance
8d
Director, Data & Analytics
ACERTUS —St. Louis, MO
- $170,000 - $185,000 a year
- Remote
- 5 years
- SQL
- Organizational skills
Quick Apply
2d
Freelance Technical Director
Switch —St. Louis, MO
- Contract
- Mid-level
- Communication skills
Quick Apply
Director, Information Security
ACERTUS —St. Louis, MO
- $170,000 - $180,000 a year
- Remote
- 7 years
- Computer Science
- Master's degree
Quick Apply
2d
Director, Enterprise Dynamics Services
Bw Corporate Us —St. Louis, MO
- $170,000 - $210,000 a year
- Extended hours
- Background check
- Computer science
- Computer Science
- Health insurance
- Dental insurance
Sports Information Director
Webster University —St. Louis, MO
- Weekends as needed
- Management
- Mid-level
- University
7d
Admissions Director
Lakeview Post Acute —Florissant, MO
- $50 an hour
- Full-time
- LVN
- RN License
- Basic math
Quick Apply
10d
Director, Operations SME – Data Centers & Critical Env
Cushman & Wakefield —Creve Coeur, MO
- $161,500 - $190,000 a year
- Full-time
- Up to 50% travel
- PMP
- Engineering
- Health savings account
- Disability insurance
Quick Apply
Assistant Director, Applications (Hybrid) - WashU IT
Washington University in St. Louis —St. Louis, MO
- $96,000 - $169,300 a year
- Online Application
- Hybrid work
- Pass drug screening
- System design
- Mid-level
- Commuter assistance
- Employee assistance program
Deputy Program Director, Technical Support
ServiceSource Inc. —St. Louis, MO
- Full-time
- Background check
- Ability to walk for extended periods
- Analysis skills
- Wellness program
- Health savings account
Quick Apply

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Director of Customer Experience

SingleWave Technologies
Saint Charles, MO

Quick Apply

Job Details

Full-time
$130,000 - $150,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Parental leave
Vision insurance
Life insurance

Qualifications

Business development management
Managing customer accounts
Customer communication
Strategic management
Customer relationship building
Sales outreach campaigns
Business development
B2B sales
Account management
Leadership
Market development strategies
Technology sales

Full Job Description

Overview:

The Director of Customer Experience owns the full client lifecycle at SingleWave — from how prospects first discover us, through how accounts are won, grown, and retained, to the quality of service clients receive every day.

This role unites marketing and lead generation, account management, and customer service under a single leader accountable for revenue growth, profitability, and the overall client experience.

In addition to leading these functions, this role personally owns and stewards SingleWave's highest-value, strategic accounts.

Primary Ownership Areas:

Marketing and Lead Generation
The Director of Customer Experience owns how SingleWave attracts and qualifies new business. Responsibilities include:

Owning marketing strategy and execution to drive qualified lead flow
Building and managing campaigns across digital, referral, and community channels
Developing brand presence and messaging that positions SingleWave as a trusted advisor
Generating, qualifying, and nurturing pipeline through the funnel
Measuring marketing performance and optimizing for cost-effective growth

Account Management and Strategic Growth
The Director of Customer Experience develops and executes strategies to grow and retain accounts. Responsibilities include:

Owning client relationships and overall account profitability
Developing and executing growth strategies for assigned accounts
Identifying and developing new opportunities within existing clients
Personally holding and stewarding high-end, strategic accounts
Coordinating internal teams to deliver solutions and account strategy

Customer Service and Client Experience
The Director of Customer Experience ensures clients receive a consistent, high-quality experience. Responsibilities include:

Ensuring clients receive responsive, high-quality service and support
Building trust through follow-through and proactive communication
Resolving issues while prioritizing client success and retention
Defining and continuously improving the end-to-end client experience

Account Performance and Profitability
The Director of Customer Experience owns the financial health across marketing, accounts, and service. Responsibilities include:

Monitoring revenue and margin performance while driving profitable growth
Ensuring work delivered aligns with long-term strategic value
Managing scorecards and success metrics across the client lifecycle

Market Awareness and Relationship Expansion
The Director of Customer Experience builds awareness and relationships that generate opportunity. Responsibilities include:

Building relationships within relevant business communities
Maintaining awareness of industry and technology trends
Strengthening referral networks and identifying new growth channels

Definition of Success
Success in this role is defined by:

Growth in qualified leads and a healthy, well-managed pipeline
Growth in account revenue and margin
Strong client satisfaction, retention, and positive referrals
Development and closing of large strategic opportunities
Clients viewing SingleWave as a trusted advisor

Target Behavioral Profile
This role is best suited for individuals who demonstrate:

Strong relationship orientation across marketing, sales, and service
Strategic thinking and opportunity recognition
High ownership and accountability for revenue and experience outcomes
Confidence in client-facing leadership conversations
Ability to coordinate internal resources effectively
Strong Technical Sales Skills, Preferably in Technology consulting over SAAS.

Highest Priority Actions

Drive qualified lead generation and a healthy marketing pipeline
Maintain strong executive-level client relationships
Build strategic growth plans for key accounts
Personally hold and grow high-end, strategic accounts
Deliver an exceptional, consistent end-to-end client experience
Protect and grow account profitability

What We Offer:

Competitive salary (commensurate with experience).
Performance-based bonuses aligned with company and revenue growth.
Comprehensive benefits including health, dental, vision, and life insurance.
Paid time off, parental leave, and flexible scheduling options.
Professional development opportunities within a rapidly scaling organization.
A supportive, collaborative, and growth-focused culture.

Schedule:

Monday to Friday (in-person)
Location: Saint Charles, MO 63301 — Required commute

Job Type: Full-time

Pay: $130,000.00 - $150,000.00 per year

Experience:

Technology sales: 2 years (Preferred)
Business development or sales: 3 years (Required)

Ability to Commute:

Saint Charles, MO 63301 (Required)

Work Location: In person

Quick Apply

Refine Your Search

technical director jobs in st. louis, mo

Director of Customer Experience

IT Director

Director of SEO

City Director, St. Louis

Product Strategy Director - Provider Claims - Evernorth - Remote

Product Strategy Director - Provider Data - Cigna Healthcare - Remote

Director of Technology

Sr. Director Engagement Leader

Account Director (Facilities Management) - St. Louis, MO

Director, Technology Delivery Center of Excellence/PMO

Managing Director, HR Product & Transformation

Director, Data & Analytics

Freelance Technical Director

Director, Information Security

Director, Enterprise Dynamics Services

Sports Information Director

Admissions Director

Director, Operations SME – Data Centers & Critical Env

Assistant Director, Applications (Hybrid) - WashU IT

Deputy Program Director, Technical Support

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